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"Weâ re highly satisfied to say the least! David Lennox was our initial contact. His title is Design Consultant but heâ s so much more than that. Heâ s so kind and sympathetic to the needs of myself and my husband. He made purchasing/financing our walk-in shower as easy and smoothly as possible. So friendly too. The young men who came to work on the shower were Ivan and Gabe. Cash was here too. They did an amazing job!! Our shower was a challenge because the home was built in 1952. They handled everything efficiently and smoothly. They worked very hard and worked very well together and we are proud of them. They stuck with it and had the job finished in a day as promised. We were certain it would take two days. Overall we are so excited to have our new shower. The safety of it is already relieving our anxieties of showering. I have fallen many time in the bathroom and this is no longer a fear of mine. Thank you all for being such a great team, for keeping to your promises and for delivering a beautiful and safe shower!"

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"I was very satisfied with the quality of work and professionalism of the company,"

"The process from start to finish was quick for me. The turn around was about 3 weeks. The project team was timely and professional and made sure I was updated on any timeline changes. Eric, Diego, and Robert did an excellent job and executed exactly what was quoted. They made sure to use tarps and mats that left no mess from their work and debris was taken from the site. I am very happy with their work."

"Brothers Pools with Chris Saitta refinished our pool interior with 2 coats of Royal Blue Paint. Chris did an excellent job for a reasonable price! The pool is now up running once again and it looks great! Also the water feels delightful in our near 100 degree days!! We are most happy with the work that was done, Chris did excellent job, so that we could enjoy our pool once again!! Karla Crary Austin, Texas 78757"

"Zachary Gongora is the most incompetent little POS I have had the pleasure of hiring for my pool maintenance . He would constantly postpone my pool maintenance due to him being behind and working multiple jobs. My pool turned green twice under the few months he worked on my pool. The second time he didn?t come for two weeks, and the entire pool turned green. When I confronted him over the phone regarding his family situation and why he didn?t have a backup for my pool, he hung up and quit on me without fixing my pool. I had already PAID for a full month of service and a filter clean. He said it would take him 12 days to turn the pool blue! And he quit without doing any of that. New company came the day after and told me how badly he?s been screwing up: not backwashing for a while (even though I paid for filter clean 3 months ago), my chemicals all wrong (really high CPA), etc. The new company got my pool blue within 24 hours! Zachary Gongora is a goddamn crook. A loser. Never hire! "

"I strongly caution anyone considering Great Day Improvements / Patio Enclosures. Their representative pressured a homeowner into prepaying for a patio enclosure before HOA approval, assuring that approval would be ?no problem.? The HOA ultimately denied the project multiple times, yet the company refused to honor its own contract, which requires a refund when approval cannot be obtained. Management attempted to justify keeping a large portion of the payment using misleading contract interpretations and demanded a signed legal release before issuing even a partial refund. The experience was deeply disappointing, stressful, and showed little regard for fair dealing or consumer protection. Anyone working with this company should insist on written confirmation of all representations and never make payment before full HOA or permit approval."

"Promised me a reimbursement check after a major repair ($1800) and never sent it. Does not answer emails or phone calls. Approved warranty work for pool repair, agreed to cover the costs and is now ducking the bill. Worst customer service pool company in Houston area."

"I think this is MAZ and not MAX. We had a drywall project--done very well and at a decent price. We have future project we want to continue to work with them on. "