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Verified Reviews for Stone Countertop Service pros in Celina, TX
*The Angi rating for Stone Countertop Service companies in Celina, TX is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Stone Countertop Service needs.
*The HomeAdvisor rating for Stone Countertop Service companies in Celina, TX is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Stone Countertop Service needs.
Last update on October 16, 2025
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Landscape Innovations
Landscape Innovations
Landscape Innovations Has Been In Business In The DFW Metroplex For 40 Years. We Have Received Awards For Both Residential And Commercial Landscape Installations. We Enjoy Working With The Individual Property Owner To Ensure The Highest Quality Landscape Installation In The Attempt To Make Your Property The Envy Of The Community. Our Employees Maintain The Highest Degree Of Professionalism, While At The Same Time Are Friendly And Personable. We Would Greatly Appreciate The Opportunity To Service Your Landscape Needs In An Attempt To Assure The Highest Quality Workmanship In The Metroplex For Your Property. Ask About Our Angie's List Discount. We Offer 100% Customer Satisfaction Or Your Money Back Guaranteed!!! Please Contact Us At 817-832-4790 Or 214-704-7993 Or email [email protected]. Please Visit Our Website landscapeinnovations.org to see some of our customer's testimonials. We Look Forward To Working With You!!! Warmest Regards, Michael Rohe/President Landscape Innovations
"We were very happy with our landscape project. Mike created a plan that included our input. He and his crew arrived as scheduled and completed the job in one day."
Marc C on April 2025
Landscape Innovations Has Been In Business In The DFW Metroplex For 40 Years. We Have Received Awards For Both Residential And Commercial Landscape Installations. We Enjoy Working With The Individual Property Owner To Ensure The Highest Quality Landscape Installation In The Attempt To Make Your Property The Envy Of The Community. Our Employees Maintain The Highest Degree Of Professionalism, While At The Same Time Are Friendly And Personable. We Would Greatly Appreciate The Opportunity To Service Your Landscape Needs In An Attempt To Assure The Highest Quality Workmanship In The Metroplex For Your Property. Ask About Our Angie's List Discount. We Offer 100% Customer Satisfaction Or Your Money Back Guaranteed!!! Please Contact Us At 817-832-4790 Or 214-704-7993 Or email [email protected]. Please Visit Our Website landscapeinnovations.org to see some of our customer's testimonials. We Look Forward To Working With You!!! Warmest Regards, Michael Rohe/President Landscape Innovations
"We were very happy with our landscape project. Mike created a plan that included our input. He and his crew arrived as scheduled and completed the job in one day."
Marc C on April 2025
Oasis Turf
Oasis Turf
Leading Artificial Grass Company in DFW We carefully and closely work with your vision to help you create an invigorating and functional space with artificial grass, putting greens, pavers and more... that not only looks great but is also one that can be enjoyed for many years with very little maintenance and a lifetime warranty!
Leading Artificial Grass Company in DFW We carefully and closely work with your vision to help you create an invigorating and functional space with artificial grass, putting greens, pavers and more... that not only looks great but is also one that can be enjoyed for many years with very little maintenance and a lifetime warranty!

JJ'S Landscaping
JJ'S Landscaping
French Drains, Tree Trimking/Removal, Stone work/ Hardscaping. JJ's Landscaping services all of Collin County and the surrounding areas with all your Landscaping needs. We have been in business 15+ years now. We provide a quality service at a reasonable price. We are a smaller company with alot less overhead than the big companies, so we are able to give better rates.
"Wonderfully performed work. Walkways turned out beautiful. Update As Of: 06/27/2025 I want to update my previous review by changing the price from 4 to 5. His quote was reasonable, thus the 4. However, the quality, professionalism, extras, etc. Made the price feel extraordinary. I've engaged him/his team to do more projects with me over the summer and fall."
Patricia L on June 2025
French Drains, Tree Trimking/Removal, Stone work/ Hardscaping. JJ's Landscaping services all of Collin County and the surrounding areas with all your Landscaping needs. We have been in business 15+ years now. We provide a quality service at a reasonable price. We are a smaller company with alot less overhead than the big companies, so we are able to give better rates.
"Wonderfully performed work. Walkways turned out beautiful. Update As Of: 06/27/2025 I want to update my previous review by changing the price from 4 to 5. His quote was reasonable, thus the 4. However, the quality, professionalism, extras, etc. Made the price feel extraordinary. I've engaged him/his team to do more projects with me over the summer and fall."
Patricia L on June 2025

Nortex Fence & Patio
Nortex Fence & Patio
Nortex Fence & Patio offers free estimates! We build custom, quality fences, decks, arbors, patio covers, driveway gates, retaining walls, stamped concrete, and more. We offer competitive prices while still using top quality material, and highly skilled, experienced, and knowledgable builders. Nortex strives to build relationships with our valued customers, and your feedback is so very appreciated. Thank you for taking the time to tell us how we are serving you! We serve all of North Dallas! Free estimates!
"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."
Steve Q on July 2024
Nortex Fence & Patio offers free estimates! We build custom, quality fences, decks, arbors, patio covers, driveway gates, retaining walls, stamped concrete, and more. We offer competitive prices while still using top quality material, and highly skilled, experienced, and knowledgable builders. Nortex strives to build relationships with our valued customers, and your feedback is so very appreciated. Thank you for taking the time to tell us how we are serving you! We serve all of North Dallas! Free estimates!
"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."
Steve Q on July 2024

Texas Backyard Living
Texas Backyard Living
Welcome to Texas Backyard Living! We are a highly reputable family owned fence and outdoor living company specializing in new fences, outdoor living areas, patio covers, pergolas, decks, outdoor kitchens, outdoor fireplaces and fire pits, stonework, stamped concrete, automatic gates, synthetic grass, pool remodeling, staining, and fence repair. We service Plano, Allen, Frisco, McKinney, and surrounding Dallas and Fort Worth areas. Our mission is to provide each customer with professional service and quality workmanship while keeping projects on time and under budget. We take pride in our work and create value through competitive pricing and unbeatable warranties.
"Phil and I are so very pleased with the quality of work and the professionalism of the entire crew from TBL. We had another company we were seriously considering for the build of this patio. But our decision to go with TBL rested solely on the expertise and wisdom we saw in Kimbra. I really felt we would be able to communicate our desires and hear what could and could not be done in an honest way with Kimbra. She was right beside us through every decision and kept us in the loop at all times. We will use TBL again for other projects. Our patio is beyond beautiful. Our thanks to Chilo and his crew for their amazing skill bringing our ideas to reality. Each person, from electricians, to roofers, to gutter installers, was professional and very experienced. We are VERY satisfied and having a hard time coming inside from our beautiful patio. :) Thank you so much for having such a great group of people representing your company. And the value for the end result was very fair!"
Donna L on September 2025
Welcome to Texas Backyard Living! We are a highly reputable family owned fence and outdoor living company specializing in new fences, outdoor living areas, patio covers, pergolas, decks, outdoor kitchens, outdoor fireplaces and fire pits, stonework, stamped concrete, automatic gates, synthetic grass, pool remodeling, staining, and fence repair. We service Plano, Allen, Frisco, McKinney, and surrounding Dallas and Fort Worth areas. Our mission is to provide each customer with professional service and quality workmanship while keeping projects on time and under budget. We take pride in our work and create value through competitive pricing and unbeatable warranties.
"Phil and I are so very pleased with the quality of work and the professionalism of the entire crew from TBL. We had another company we were seriously considering for the build of this patio. But our decision to go with TBL rested solely on the expertise and wisdom we saw in Kimbra. I really felt we would be able to communicate our desires and hear what could and could not be done in an honest way with Kimbra. She was right beside us through every decision and kept us in the loop at all times. We will use TBL again for other projects. Our patio is beyond beautiful. Our thanks to Chilo and his crew for their amazing skill bringing our ideas to reality. Each person, from electricians, to roofers, to gutter installers, was professional and very experienced. We are VERY satisfied and having a hard time coming inside from our beautiful patio. :) Thank you so much for having such a great group of people representing your company. And the value for the end result was very fair!"
Donna L on September 2025

Twinbroco
Twinbroco
We specialize in helping clients increase the value and beauty of their homes by creating elegant outdoor living spaces. Through meaningful communication with our clients, we are able to uncover useful solutions, while accommodating specific tastes. We strive to shape nature into a beautiful, functional extension of your home you can be proud of. Our ultimate goal is to ensure that you are fully satisfied of the results.
"This was a referral from a neighbor, and not booked through Angi. Parker and his team gave us a quote to rebuilt our gutter drainage away from the house and to replace grass with rocks on the side of our house. We were lucky to fit into their schedule and the team was out here within 2 days of agreeing to move forward. And, their work was exceptional. They went above and beyond in moving the drainage much further away from the house than was expected, and their rock work was also top notch. Parker also followed up several times to make sure we were happy and has offered to come out and remedy any issues we might experience. 100% recommended.!"
Frank S on March 2025
We specialize in helping clients increase the value and beauty of their homes by creating elegant outdoor living spaces. Through meaningful communication with our clients, we are able to uncover useful solutions, while accommodating specific tastes. We strive to shape nature into a beautiful, functional extension of your home you can be proud of. Our ultimate goal is to ensure that you are fully satisfied of the results.
"This was a referral from a neighbor, and not booked through Angi. Parker and his team gave us a quote to rebuilt our gutter drainage away from the house and to replace grass with rocks on the side of our house. We were lucky to fit into their schedule and the team was out here within 2 days of agreeing to move forward. And, their work was exceptional. They went above and beyond in moving the drainage much further away from the house than was expected, and their rock work was also top notch. Parker also followed up several times to make sure we were happy and has offered to come out and remedy any issues we might experience. 100% recommended.!"
Frank S on March 2025

Expo Home Improvement
Expo Home Improvement
Imagine loving every corner of your home. From a kitchen that feels fresh again, to a bathroom that finally works for your family, to windows that keep you comfortable through every Texas season. At Expo Home Improvement, we make remodeling feel simple and rewarding. Our team brings care, craftsmanship, and clear communication to every project, because how we show up matters just as much as what we build. Whether you're in Dallas-Fort Worth, Houston, Austin, San Antonio, or East Texas, we’re just around the corner and ready to help you love where you live. M-39963
"The Expo home came out, and they installed a step-in shower for the family; their work was excellent. We worked with Da'Monte, Kawin, and John, and they were very professional. We would recommend them to anyone needing this type of service."
Geri H on July 2025
Imagine loving every corner of your home. From a kitchen that feels fresh again, to a bathroom that finally works for your family, to windows that keep you comfortable through every Texas season. At Expo Home Improvement, we make remodeling feel simple and rewarding. Our team brings care, craftsmanship, and clear communication to every project, because how we show up matters just as much as what we build. Whether you're in Dallas-Fort Worth, Houston, Austin, San Antonio, or East Texas, we’re just around the corner and ready to help you love where you live. M-39963
"The Expo home came out, and they installed a step-in shower for the family; their work was excellent. We worked with Da'Monte, Kawin, and John, and they were very professional. We would recommend them to anyone needing this type of service."
Geri H on July 2025

Blaney Stonework And Landscape Inc
Blaney Stonework And Landscape Inc
In business in the Dallas area since 1984, Forrest Blaney is one the region's premier residential designers and outdoor stonework and hardscape professionals. He is a licensed Landscape Architect and member of the American Society of Landscape Architects. Blaney Stonework and Landscape specializes in patios, porches, planters, retaining walls and standard and seasonal landscape planting. Blaney Stonework is a turnkey design and installation company only subcontracting specialty services like lighting, irrigation, fencing and tree work. Blaney Stonework can recommend, oversee and manage subcontractors for any outdoor specialty work needed. Blaney Stonework does not charge for initial consultation. On-site design sketches and consultation are available on request for a fee. Please include a callback phone number when contacting us by message and email.
"Forest Blaney with Blainey stone work in landscape is a professional landscape architect which is very impressive. Quality of work is top of the line. Communication was wonderful. He gave me status every day of a six day job and the general outcome of the job he did is outstanding . It's just absolutely awesome and I wanted to let you guys know since he is one your list contractors how I am pleased with Forest Blaney stone work."
Skip P on September 2025
In business in the Dallas area since 1984, Forrest Blaney is one the region's premier residential designers and outdoor stonework and hardscape professionals. He is a licensed Landscape Architect and member of the American Society of Landscape Architects. Blaney Stonework and Landscape specializes in patios, porches, planters, retaining walls and standard and seasonal landscape planting. Blaney Stonework is a turnkey design and installation company only subcontracting specialty services like lighting, irrigation, fencing and tree work. Blaney Stonework can recommend, oversee and manage subcontractors for any outdoor specialty work needed. Blaney Stonework does not charge for initial consultation. On-site design sketches and consultation are available on request for a fee. Please include a callback phone number when contacting us by message and email.
"Forest Blaney with Blainey stone work in landscape is a professional landscape architect which is very impressive. Quality of work is top of the line. Communication was wonderful. He gave me status every day of a six day job and the general outcome of the job he did is outstanding . It's just absolutely awesome and I wanted to let you guys know since he is one your list contractors how I am pleased with Forest Blaney stone work."
Skip P on September 2025

Complete Tree Services Inc DBA Elite Arborist Inc.
Complete Tree Services Inc DBA Elite Arborist Inc.
Environmentally friendly using all Biodegradable products. Accredited by the (BBB) Better Business Bureau with A+ Rating, Established in 1993. Proud member of the (TCIA) Tree Care Industry Association & proud member of (ISA) International Society Arboriculture. Professional trained staff with Industrial Forestry Equipment. Received 2008, 2009, 2010 Super Service Awards. Accept Major Credit Cards Bonded, Licensed & Insured for $1 Million Dollars. SAFETY'S 1ST WITH COMPLETE TREE SERVICES INC. Call us Today at 214-587-6833 and RECEIVE YOUR 10% OFF
"Elite Arborist went above and beyond to seeing my landscaping needs were met! Allow me to jumped at the chance to write an honest review showcasing this company’s dedication and attention to customer detail. Carlos took pride in ensuring the highest quality materials were used to beautify our home! He was particularly eager to reflect/incorporate my wife’s personal creative touch while professionally enhancing the natural outdoor space of our dreams. ELITE ARBORIST was also generous in allowing me a grace period to pay in full with three weekly installments. Finally, my wife adds, “Thank you for your meticulous care in our lawn installation. Suggesting the flower bed detail reflects your dedication and skills.” Jas Jam"
Jas J on May 2025
Environmentally friendly using all Biodegradable products. Accredited by the (BBB) Better Business Bureau with A+ Rating, Established in 1993. Proud member of the (TCIA) Tree Care Industry Association & proud member of (ISA) International Society Arboriculture. Professional trained staff with Industrial Forestry Equipment. Received 2008, 2009, 2010 Super Service Awards. Accept Major Credit Cards Bonded, Licensed & Insured for $1 Million Dollars. SAFETY'S 1ST WITH COMPLETE TREE SERVICES INC. Call us Today at 214-587-6833 and RECEIVE YOUR 10% OFF
"Elite Arborist went above and beyond to seeing my landscaping needs were met! Allow me to jumped at the chance to write an honest review showcasing this company’s dedication and attention to customer detail. Carlos took pride in ensuring the highest quality materials were used to beautify our home! He was particularly eager to reflect/incorporate my wife’s personal creative touch while professionally enhancing the natural outdoor space of our dreams. ELITE ARBORIST was also generous in allowing me a grace period to pay in full with three weekly installments. Finally, my wife adds, “Thank you for your meticulous care in our lawn installation. Suggesting the flower bed detail reflects your dedication and skills.” Jas Jam"
Jas J on May 2025

DFW Improved
DFW Improved
DFW Improved is a full-service home remodeling contractor that specializes in understanding your goals and providing top-tier results. Rated Top 500 in the Nation in 2018 by Qualified Remodeler, our Design-Build team is ready to serve you. Whether it’s bathroom and kitchen remodeling, media rooms and built-ins; outdoor living spaces or a room addition, we are a general contractor in an elite class of award-winning service providers recognized for building excellence. We design and build for general home renovation, insurance restoration, universal design solutions for aging-in-place, and more to improve your home’s value and your quality of life. Visit our website for service areas and get inspired by our photo gallery. Email: [email protected] DBAs: DFW Home Services LLC, DFW Homes LLC
"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"
Phillip C on June 2024
DFW Improved is a full-service home remodeling contractor that specializes in understanding your goals and providing top-tier results. Rated Top 500 in the Nation in 2018 by Qualified Remodeler, our Design-Build team is ready to serve you. Whether it’s bathroom and kitchen remodeling, media rooms and built-ins; outdoor living spaces or a room addition, we are a general contractor in an elite class of award-winning service providers recognized for building excellence. We design and build for general home renovation, insurance restoration, universal design solutions for aging-in-place, and more to improve your home’s value and your quality of life. Visit our website for service areas and get inspired by our photo gallery. Email: [email protected] DBAs: DFW Home Services LLC, DFW Homes LLC
"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"
Phillip C on June 2024
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