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"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"Very happy."

"I really needed my outside faucet replaced, it was not working properly and was very hard to turn off, to prevent leaking. I called Excalibur Plumbing and they sent Curtis out to fix my issue. He was very friendly, courteous and easy to work with. I use this faucet a lot in the summer time to water my flower bed and my yard. It's now working better than ever! Thanks Curtis!"

"Great to work with. Showed up as scheduled and are knowledgeable. The job was done on time. A definite recommendation."

"If you want to hire a company that cares, this is the one. We needed to have a bath converted into a walk-in shower in our guest bathroom because of the accessibility issues. The original design looked great, but it would have taken a couple of months to get all the supplies. John and Travis realized that we had an urgent need and came back with a great design that used great materials and we didn't have to wait for so long. In a couple of weeks, we had a crew headed by Jesse that landed in our bathroom. They were great. Everything was done in a day and a half. The quality is superb! Every time I walk into the bathroom, I enjoy the look of it, plus we are happy with all the benefits of having a walk-in shower. One more thing I want you to know is that I really mean what I am saying in this review. When the owner of the company, not a hired salesman, is directly involved in projects, it makes a big difference. Plus, the price was more reasonable compared to "the big shower remodeling companies""