Approved ProAbout us
We're Committed. Cold is on the Right Plumbing is a service based plumbing provider that is committed to you and your home or business. Growing up in the plumbing trade has allowed us to have the liberty to work with some of the best (and worst!) tradespeople in the industry. When we decided to open the doors to the Cedar Park and Austin and Lakeway communities it was under the belief that we could adapt everything learned over the years to provide a more meaningful and helpful experience to our customers.
Business highlights
Emergency services offered
LGBTQ+ Friendly
15 years of experience
Services we offer
Estimates & inspections, house water & drain re-pipes, water heaters, standard & tankless, toilet repair & replacement, hose faucets, garbage disposals, sinks, faucet repairs & replacements, gas piping & minor drain cleaning.
Amenities
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.8155 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 3% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 155 reviews
Michael M.
Oct 2022
Plumbing
Santiago and Jake were a pleasure to work with. The Dishwasher, faucet, and disposal installs all turned out great.
Mark S.
Aug 2022
Plumbing
They got the difficult tasks done in just about 3 hours. Great job, too! Thanks for getting my water pressure back to normal,
Maria A.
Jun 2022
Water Heater Service
It went great; very professional and overall high quality.
JAY V.
May 2022
Water Heater Service
The estimators, Jake and Jeff, were also the installers. We discussed the options for relocating the water heater and installing it in the utility room. I was very pleased with the estimation process and the installation. Cost and service were excellent. Everybody should hire these guys.
Brett R.
Jul 2021
Plumbing
Thomas and Andrew from Cold is on the Right were excellent. On time to scheduled windows, fast and efficient work, and very knowledgeable and informative! I would hire them again without a doubt.
Leo M.
Mar 2021
Plumbing
Clawfoot Tub Installation
Neil L.
Feb 2021
Plumbing
It went great. Cold is on the right plumbing came out to give a quote and completed the work in a timely manner. I was overall very pleased with the way they conduct business and the work that was done. They fixed all of the plumbing issues I had and I couldn't have been more satisfied. They deserve a 5 star rating.
Francisco G.
Jan 2021
Plumbing, Water Heater Service
Water Heater Upgrade
Jack W.
Nov 2020
Plumbing, Water Heater Service
Excellent. We were without hot water, so they were able to work us into their schedule a day early. Joe and Jake were early, courteous, professional and efficient. They answered any questions I had and left me confident that the work was done properly and intended to last. Highly recommend.
GK S.
Oct 2020
Plumbing, Drain Pipe Installation
They fixed it. I liked them.
Bobby H.
Sep 2020
Drain Pipe Installation
Went with another company
Beth T.
Sep 2020
Drain Cleaning, Drain Pipe Installation
Great! They were on time, explained the problem, did a terrific job fixing it, and gave advice about avoiding the problem in the future.
Michael S.
Sep 2020
Plumbing
Great work! Fast, efficient, and friendly!
Mary F.
Aug 2020
Drain Cleaning, Drain Pipe Installation
This is my 3rd review. I love this company! Thomas and Isaiah arrived and solved my drain issues. So kind, professional, and efficient. They are priced reasonably and I recommend them to anyone. Thank you so much!!! ~mbf
Tom R.
Jul 2020
Water Heater Service, Drain Pipe Installation
Appointment was made, I was contacted 30 minuted before to say they were en route, they arrived at the appointed time. (grade=A+) Inspected water heater, gave clear advice on WHAT to replace with WHICH product and WHY.(grade=A+) Repaired hose bib and told me why it had probably started leaking in the first place and why he repaired it the way he did. Work done quickly and professionally. (grade=A+)
Kathleen P.
Jun 2020
Plumbing, Drain Cleaning + 1 more
I had several professionals work on my drain bc work had to coincide with a/c work being done. Teri, was very responsive to my calls and sent plumbers as quickly as possible! Follow up visits were complimentary... I’m very pleased with this company!
Eddy F.
May 2020
Water Heater Service
Billy and Alec were on time. Replaced the water heater and lines quickly and correctly. Great experience.
Theresa F.
Mar 2020
Plumbing, Water Heater Service
I was very happy with the way scheduling was done and how professional they were. They were scheduled to come within 1.5 hours of when I called and would bring everything needed to complete the job. Unfortunately, due to my own personal reasons, I had to cancel the repair. -- They were very gracious about the change and I felt like I could call on them again, if I needed any plumbing done.
Sandra L.
Nov 2019
Plumbing
They're usually really quick to schedule me and get someone out when I have a problem. They're very personable. Price is reasonable.
Kathy M.
Nov 2019
Plumbing
Great. Thomas and Isaac were wonderful, polite, friendly and got straight to work. Thomas explained what he was doing and why plumbing findings in my house were what they were. I enjoyed the interaction and was glad that I decided to call Cold is On the Right. Not the first time I've used them, and definitely will call again.
Suzin S.
Sep 2019
Plumbing
Thomas did a great job on both projects, he knew what he was doing, was quick and cleaned up after the project was over. He had to go through a wall to get to the break and was able to do so in a way that minimized damage.
Michael B.
Sep 2019
Plumbing
Locating the leak was completed efficiently...nice guys. The price to replace two small PVC connectors was unreasonable (>$325). Had competitor complete the repair for less than 1/3 of the estimate, billed for one hour (replacement, test, and re-burial).
Response from
"[Member Name Removed], We apologize you were unhappy with our service. To be fair, PVC repairs take longer to make as the manufacturer recommends not restoring water for a full hour after the repair is made. As we follow all manufacturer recommendations, included in that pricing was for the guys to wait that time period before restoring service. There is nothing like having a plumber show up glue some fittings and leave only to have you turn on the water and have another issue. Maybe a project will arise where our thoroughness is a better fit."
Mary F.
Sep 2019
Plumbing
This was my second call for services to this company. They are absolutely the BEST. Thomas is very knowledgeable, patient, professional, and so courteous. He treats his assistant with the utmost of respect. They solved my problem perfectly. I love this company. Can't say enough. Thank you!
Angela J.
Jun 2019
Plumbing
Contact with office was great and friendly. Mike came on time for the quote and the service. He gave me multiple options including one I was not aware of. There were no surprises and I was charged exactly what was quoted. He did a fantastic job and I love how my bathroom looks!
Maria A.
May 2019
Plumbing
Agree with reviews of customer service being excellent. emailed at around 6:30PM to email given; got a response right away. everything setup to go the next day. Both guys outstanding to deal with: Mike did great work. It all looks very good. Yes - if need comes up - i will use them again: i would recommend . They are good folks to deal with.
Licensing
Insured
Licensed*
Trade License Number
39724
Trade License Locale
Texas
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
03/31/2020
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cold is on the Right Plumbing is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Cold is on the Right Plumbing accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Cold is on the Right Plumbing does not offer free project estimates.
No, Cold is on the Right Plumbing does not offer eco-friendly accreditations.
Yes, Cold is on the Right Plumbing offers a 10% senior discount.
Yes, Cold is on the Right Plumbing offers emergency services.
Yes, Cold is on the Right Plumbing offers warranties.
Cold is on the Right Plumbing offers the following services: Estimates & inspections, house water & drain re-pipes, water heaters, standard & tankless, toilet repair & replacement, hose faucets, garbage disposals, sinks, faucet repairs & replacements, gas piping & minor drain cleaning.
Contact Information
PO Box 341505, Austin, TX 78734
Service Hours
| Sunday: | 8:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | 8:00 AM - 5:00 PM |
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