Approved Pro
Excalibur Plumbing
Plumbing, Water Heater Service, Water Filtration and Softening,
About us
Serving the Austin metro, we specialize in all plumbing repairs. We have the most reviews in Austin Texas on Angie's list. Top Plumber all A in all categories. Up to 15% off Angie customers- Call us anytime for a free estimate 512-259-7222. FREE ESTIMATES!!!!
Business highlights
15 years of experience
Services we offer
Maintenance, Repair, Leak Location & Detection, Drain Cleaning, Water Heater Repair & Installation, Tankless Water Heater Repair & Installation, Water Softener Installation, Toilet Repair & Installation. Grinder Pumps.
Services we don't offer
Septic
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 9
Assorted photos uploaded by Excalibur Plumbing
Reviews
4.82,051 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 3% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 2051 reviews
Elle M.
Sep 2025
Appliance Repair
Dishonest. I was told free estimate but when tech arrived he said it was $150. Also tech didn’t know anything about gas fireplace. The owner is very unprofessional and scrupulous. I will be complaining to Toll Brothers about their service. Overall Incompetency
Response from Excalibur Plumbing
"Free estimate means we do not charge a “trip fee” just to show up in addition to what we quote. Some jobs you can just look at and estimate, in your case it would take testing and investigating to be able to find the issue so we quoted $149 for testing and plumbing investigation. It could be a clog in the gas line, a broken gas valve/leak, or an issue with the digital fireplace unit which would mean you really need an appliance repair company. At the end of the day you were not charged and it is unfair to leave a bad review for misunderstanding how free estimates work while calling our team incompetent! For example: -Free estimate: $0 + $149 Plumbing investigation and line testing. -Non free estimate: $79 trip fee + $149 Plumbing investigation and line testing. Please read our other reviews, thank you!"
Jerry B.
Apr 2024
Plumbing
I really needed my outside faucet replaced, it was not working properly and was very hard to turn off, to prevent leaking. I called Excalibur Plumbing and they sent Curtis out to fix my issue. He was very friendly, courteous and easy to work with. I use this faucet a lot in the summer time to water my flower bed and my yard. It's now working better than ever! Thanks Curtis!
James B.
Mar 2022
Water Heater Service
Response for quote and scheduling was prompt. They arrived on time and completed the work within 2 hours. They were very responsive and courteous. Work quality looked excellent and they cleaned up after finishing.
Jonathan W.
Dec 2021
Water Heater Service
It was good.
Marc M.
Dec 2021
Water Heater Service
EXCELLENT CUSTOMER SERVICE Eddie visited our house the very day we called about our water heater. He came out, inspected the very tough location where the water heater is located and delivered an estimate with 3 options on the spot. We decided which direction to go and let Eddie know at which time he promptly scheduled our installation. On the day of install he arrived when he said he would, put down every type of floor protection you can imagine and proceeded the very difficult task of manipulating a 50 gallon water heater out of a small closet 10 feet up in the air. He worked with his partner to remove the old one, replumbed and installed the new one, again in a very tight space. Eddie ran all new venting to the outside, added electronic monitoring, and crawled under the house several times to make certain the drains were all functioning properly. We could not ask for better service and the attention to detail was amazing. This is our second experience with Excalibur Plumbing and they have both been wonderful experiences. Great customer service!!!!
Lucy G.
Aug 2021
Plumbing
For a non-exciting task, we had a great experience replacing 3 old leaky toilets. Eddie G did a great job removing the old toilets and cleaning the area before putting the new ones in. He is very knowledgeable and took the time to explain what he did and why, which was much appreciated. He is definitely our new go-to person for any future plumbing needs and we definitely recommend him!
Barb K.
Aug 2021
Water Heater Service, Appliance Repair
Called Excaliber first thing in the morning with no hot water and homeowners were remote. The response was that a plumber (Eddie Guerrero) was in the area and would come by in the morning for an estimate. It was discovered that the water heater needed replacement and the system brought up to code. Mr. Guerrero took care of water leakage and quickly gave an estimate, explaining the options fully. Once the estimate was received via text and phone calls, he came back a few hours later to make the install. He was efficient and thorough and communicated great about the install throughout. By 6 pm that evening, the heater was installed and hot water available. Excellent service was provided.
Brian L.
Jul 2021
Plumbing
I can't speak for the rest of Excalibur Plumbing, but Eddie G. was the best plumber we've ever had (we have been home owners in the Austin area for 20 years). We have had two plumbers out in the past to deal with an issue and those plumbers couldn't resolve the issue. Eddie fixed the issue. He was very professional and knowledgeable. He explained all the suspected causes of the problem, how he was going to go about figuring out the cause and thus how to fix the problem, and then most importantly... he fixed it. Eddie was awesome and so I assume Excalibur does a great job hiring good plumbers, thus the five-star rating.
Trudy L.
Jun 2021
Drain Cleaning, Appliance Repair - Small
They fixed the cartridge, and it took care of the problem.
STEVE W.
May 2021
Plumbing, Appliance Repair
No one called me on even tried to contact me.
Dayne B.
Apr 2021
Appliance Repair
Heater works well
Patrick C.
Feb 2021
Plumbing, Appliance Repair
The plumber was able to respond relatively quickly in light of a bad winter storm that affected the entire city and for that matter the state; was able to assess and explain the issue regarding the pipe break; and was able to repair it for a reasonable price and assisted me with turning the hot water heater back on and answered general maintenance/preventive issues for the future
Mike C.
Dec 2020
Plumbing, Appliance Repair
These guys were Amazing! Two months ago my pilot light on my 15 year old water heater went out. They were out within three hours to relight and give us a quote on a tankless system. The bid was very reasonable so I called the operations manager and asked him if we should move forward with the installation or hold off until the old water heater died. Naturally I assumed he would push me to replace but he said he would hold off until the old one died. I was completely impressed that they didn’t to encourage me to buy right away. Two months later on Thanksgiving it started leaking. I called Excalibar back on Thanksgiving thinking I would be leaving a message and they answered. Not only did they answer but they scheduled replacement of the hot water heater for Monday and it was done by the end of day on Monday. We couldn’t be happier with the service or the tankless product. I would absolutely consider paying a little extra to get the recirculating system so that you have “on demand” hot water. It’s really nice to jump in the shower and have hot water immediately.
Juan M.
Dec 2020
Plumbing
the work was really great and they leave you with the feeling that it's all taken care of. Great experience. Very professional and hard working.
Corrie V.
Oct 2020
Drain Cleaning
Called for an EMERGENCY on a Saturday, I was informed that they don't work on a Saturday :( Service was scheduled between 1pm and 3pm for Monday, I called again at 1pm to confirm that they are still coming today, the service call was not even in their system. I was told that we will have to wait until the next day for service. What kind of service is that??? They messed up by not booking the service call, now we have to wait another day after they were told that it was an emergency. I will never use them again and would not recommend someone who cannot even book a service call
Response from Excalibur Plumbing
"Our new dispatcher made a mistake and didn’t book the call on the board for Monday. When she called on Monday we apologized and did say we could get out for an afternoon standby, she replied, “No thanks I’m not doing that.” Please read our other reviews.. Thank you!"
ANNE M.
Oct 2020
Plumbing
replace residential exterior faucets
Susan O.
Oct 2020
Plumbing, Appliance Repair + 1 more
Excalibur plumbing was just perfect to work with. Professional, timely, helpful! They will be my plumber from now on.
Bob B.
Sep 2020
Water Heater Service, Appliance Repair
water heater stopped heating
Wil V.
Sep 2020
Water Heater Service, Appliance Repair
My water heater went out and I needed a new one installed. I had other companies come in and give me quotes that were 2 to 3 times higher than Excaliber. They gave me a the best price. I told them I just needed the basic water heater that was put in the house by the builder. They did not try to force a sale for more money and sold me what I needed at the price i could afford. The work was quick and well done. I would definitely hire these guys again for plumbling needs
Corky P.
Aug 2020
Plumbing, Water Heater Service + 1 more
The plumber was efficient and professional. The cost was fair for the work that was done.
Susan P.
Jul 2020
Plumbing, Water Heater Service
Their work was okay but their terminology was confusing. When he was explaining my options, he mentioned different tanks but he was actually referring to different warranties.I ended up asking for the best tank, but it was the best warranty I was getting instead. After it was installed,I talked to them about this and they said they would let the owner know to see if they would do anything. They never called me back. I fell like I got unsold on something I didn't want.
Daniel J.
Jun 2020
Plumbing
My counterpart recommended Excalibur plumbing and I am grateful to him. This place is exceptional one. Great customer service, answered all my questions. Now I recommend Excalibur plumbing to everyone.
Kim V.
Jun 2020
Plumbing, Water Heater Service
They did a very good job and we would hire them again.
Tom B.
May 2020
Plumbing
Installation was fine. But thier "$79" deal was a sham. Was told that was only if we wanted one faucet only. Since we wanted 3, that had to charge us $150 each, plus 5% discount because I'm ex-military... Spent $425 total. I would have been fine paying the $150 for the other two....
Response from Excalibur Plumbing
"Our technician made a mistake we contacted customer and refunded the over payment"
Sandra D.
May 2020
Plumbing
they are always good. Which is why we keep using them. They are rilable and come when they are supposed to. They are expensive.
Licensing
Bonded
Insured
Licensed*
Trade License Number
M-38879
Trade License Locale
Texas
Trade License Authority
Texas State Board Of Plumbing
Trade License Expiration
06/30/2017
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Excalibur Plumbing is currently rated 4.8 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Excalibur Plumbing accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Excalibur Plumbing offers free project estimates.
Yes, Excalibur Plumbing offers eco-friendly accreditations.
Yes, Excalibur Plumbing offers a 10% senior discount.
No, Excalibur Plumbing does not offer emergency services.
Yes, Excalibur Plumbing offers warranties.
Excalibur Plumbing offers the following services: Maintenance, Repair, Leak Location & Detection, Drain Cleaning, Water Heater Repair & Installation, Tankless Water Heater Repair & Installation, Water Softener Installation, Toilet Repair & Installation. Grinder Pumps.
Septic