Get matched with top air duct cleaners in Lookout Mountain, TN

"Great company, great job. They made everything known and made everything right on the job."

"We used these guys to replace our unit last year. We had a great experience then. We made a service call because our house is running 6 to 8 degrees over what the thermostat is set on. Chad came out and was rude and condescending to myself and my wife. I eventually had to ask him to leave. He didn’t appreciate us asking questions. We just wanted info around if we needed to have the ducts cleaned. He also told us that Malone should have installed a bigger unit. Worst experience considering the amount of money we’ve spent with them and were planning to spend again."

"as advertised"

"I was extremely misled by this company who did not provide the service at the cost they communicated. I never received a print copy of the quote, and the quote that was said out loud (and confirmed) was THOUSANDS less than the bill I received. (I even confirmed the number out loud and commented on how low the cost was, and the owner did not correct me to state the number I received on my bill.) Furthermore, had the owner (who gave the quote and then never followed up until he wanted payment -- also leaving me to ask the contract worker what was even going on or whom I paid and when and how in the midst of hazardous and unsafe living conditions due to disease risk -- clarified the price point when I REPEATED THE NUMBER OUT LOUD TO HIM AND COMMENTED THAT IT SEEMED LOW) been direct, honest, and forthright with me, my insurance would have stepped in to cover it. Don't trust them to communicate with you. Get another quote. Do more price shopping since they're willing to admit they messed up but aren't willing to do anything about it. Also, even if you don't think the number will meet your home insurance deductible amount, consult with them anyway. Now I'm retroactively trying to get insurance to help out, and they have many questions about the way the Ductz service was conducted AND concerns about the way it was documented."

"Matt was excellent. He came to our house a month ago. We were close to extreme heat. He worked on our system where we didn't need a major renovation or repair of our system. He really cared about my family and our well being. I would definitely recommend Action Air to anyone. Matt was great. He explained what was wrong. Then effectively fixed the problem. Will be calling them again."

"Deserves zero stars. The worst company I have ever dealt with, I don't even know where to start. We had a house fire and ServPro/Green Team Restorations was sent out to clean up and repair our house. We had our stuff packed up and moved out so ServPro could clean our belongings from the fire as well as repair and replace damage done to the kitchen. The reconstruction was a nightmare. Craig "Hoss" Taylor and his crew were horrible. Not only was Craig the rudest, most unprofessional person to speak to, his crew did a terrible job. the painters cut every corner they could from NOT priming my walls as they were instructed to do, to not removing mirrors or hardware to paint behind,to not using drop cloths and making a huge mess in every room.. yet they certainly billed for this stuff! I would recommend every customer to go through any invoice from ServPro with a fine tooth comb because these con artists will sneak in all kinds of extra charges. Once I addressed Craig about the horrible job and corners they were cutting he told me it was my word against the painters word (i even had multiple pictures proving everything) and told me if I had a problem I could address the paint crew myself! Which I did, but I should not have been asked to do this. That is the job of the manager or supervisor, not the client. Extremely unprofessional. Then the crew unhooked my dishwasher but didn't cap any of the pipes, leaving a dripping hose laying on my kitchen floor that soaked it, and Craig had the audacity to tell me I needed to make ANOTHER insurance claim because there was a leak in my kitchen.. There was not a leak, it was his crews negligence and poor working habits. The crew also clogged both of my toilets.. After the paint job was finished they were supposed to replace all of our outlet swatch plates, but they didn't. They left every outlet and light switch in my house exposed, but they certainly billed my insurance for every outlet and light switch swatch plate AND were indeed paid over $200 for these outlet/light plates! However I still have not received any outlet/light switch covers and it has been 4 months after they finished the paint job. I have been asking managers and supervisors to pay me back for these outlet plates and instead of doing that they tried to send a guy out on January 5 2023 to count and replace the outlets covers, but the paint job was finished in July 2022 I obviously replaced them myself before freaking January 2023! I just want to be paid back for them since servepro was paid for them anyways (but like I said these guys are crooks!) As for the pack out, once they returned our stuff in august I noticed multiple large items were missing. I immediately reached out to Greg Hocking to let him know we were missing three dressers as well as a bunch of linens (curtains,pillows etc) and some other things. He told me they broke the dressers during the move, okay why was I not informed of this until now? They just didn't return these items and weren't going to say anything until I asked where my stuff was?! As for the other items, He told me he would look into them and provide the necessary information to my insurance so I could be reimbursed and replace them. Well over four months went by before he was able to look into this and provide proof (something that should've only taken a day to look into!) plus I had to call and email many many times and speak with supervisors to get him to even do that. Every time I reached out to the company for resolutions I have been given the run around. As bad as a house fire or flood can be, dealing with ServPro was worse. Do not use this company."