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Advanced Carpet & Upholstery Cleaning LLC

About us

Advanced Carpet & Upholstery Cleaning, LLC, is a family owned and operated business that has been proudly serving East Tennessee over 20 years. We specialize in carpet, upholstery and drapery cleaning, vehicle upholstery cleaning, water extraction, tile and grout cleaning, and duct cleaning. We use industry-recommended truck-mounted steam cleaning techniques that not only clean, but preserve the life of your carpet and upholstered furniture. We are excited to announce we will soon offer wood floor cleaning, chimney sweeping and pressure washing!

Business highlights

Emergency services offered
37 years of experience

Services we offer

Carpet, RV & boat upholstery cleaning, dry cleaning, duct cleaning & sealing, flooring installation & repair, hardwood cleaning, mattress cleaning, pressure washing, tile & grout cleaning & sealing, upholstery & drapery cleaning, vehicle

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
9%
2
0%
1
0%
Showing 1-25 of 34 reviews
Melissa L.
Apr 2015
5.0
Yes, I recommend this pro
unknown

Donald L.
Mar 2015
5.0
Yes, I recommend this pro
$120
THE REP. WAS ON TIME, PROFESSIONAL, WORKED WELL WITH US, NEAT, DID A GOOD SERVICE JOB.

Janice H.
Jan 2015
3.0
$250
unknown

Carol S.
Dec 2014
5.0
Yes, I recommend this pro
$99
Very dirty living and dining room with pet stains and odor. I got same day service, They took their time and were very professional. 2 weeks later, no stains came back. I will def use them again.

David L.
Dec 2014
5.0
Yes, I recommend this pro
$100
unknown

Karen S.
Dec 2014
5.0
Yes, I recommend this pro
$200
I'm very happy with them. They were polite, on time, courteous and they did the job. It was okay, it was good.

Tim C.
Oct 2014
5.0
Yes, I recommend this pro
$180
They are extremely reasonably priced and have friendly staff compared to their competitors. They answer the phones unlike the competitors. I could not get a hold of other six companies I tried to call. They explained everything to me; what they will do and charge. They had 'A' ratings with Angie's List. They came quickly and on time. They called before they came.

Alonzo B.
Oct 2014
3.0
Yes, I recommend this pro
$315
unknown

ROBERT D.
Aug 2014
5.0
Yes, I recommend this pro
$120
I needed a few areas cleaned and some traffic areas in other rooms cleaned as well as a stairway.  Carpet had been cleaned a couple of years ago and was still very clean except in these few areas.  Advanced had an Angie's List special and a schedule opening immediately as I needed it.  I negotiated to get the few traffic areas cleaned without cleaning the whole rooms and causing me to have an excessively large bill.  When technician arrived I discussed the areas with him to ensure the negotiation was reasonable.  He agreed and began work.  Very nice young man, friendly, and careful to put guards around corners so hose wouldn't damage my freshly painted walls, doors, and trim.  He immediately had problems with the brand new truck-mounted machine not generating the steam/hot water properly.  He called the owner who came right over and found a blown fuse.  A quick trip to the hardware store a mile away and they had everything working properly.  Did a great job except for one area where there were some small ground-in stains.  He had pre-treated these areas but the stains didn't come out and were visible the next day as the carpet dried.  I had some aerosol carpet cleaner that I sprayed and rubbed that got most of the stain out; followed up with dish detergent and scrubbing that got them out the rest of the way..  Gave a B mark for quality just because they didn't make a follow-up call to find out how things turned out.  Stuff happens, I would not mark down their score for their new equipment issues.  It didn't cause me any problem for additional time that day.  They called for support who immediately drove to my house and debugged and repaired the broken equipment.  Extra credit for going the extra mile to get my job done without needing to reschedule (which wold have been a problem).

Bill D.
Apr 2014
5.0
Yes, I recommend this pro
$149
I purchased an Angie's List Big Deal for this service and it was great. It the process of cleaning the grout they deposited some residue on the tile. We did not know this until the tile had dried. They came back out and went over it all again two or three weeks later.  They did not charge us anything this time. They were excellent all the way through.

Candy H.
Feb 2014
5.0
Yes, I recommend this pro
$180
Got most stains out and refreshed old carpeting.  Owner and assistant professional and personable.  I've tried several other companies over the years and Advanced does the best job for the money.  I won't use anyone else.

Carolyn F.
Jan 2014
5.0
Yes, I recommend this pro
$99
.

Billie C.
Dec 2013
3.0
Yes, I recommend this pro
$380
I called Jon and got an appointment for the next day. I moved furniture before they arrived. Jon did advise oriental carpet 8x10 .50 per sq ft and any one area is over 300 sq. ft will be considered 2 areas. Jon and Assistant Ryan were very professional. The rugs & furniture look brand new. I wanted to add Jon gave me an addition $30.00 discount, because I I belong to Angie's List, and was a first time Customer! I liked that there was not a chemical smell . I will call him again. I hope you will call him too.

NORMA B.
Nov 2013
5.0
Yes, I recommend this pro
The work was fine and they did a good job.

Kirkland D.
Nov 2013
5.0
Yes, I recommend this pro
I have been using their services for over five years.  Their prices are reasonable and in line with others. If the job they are working on before my appointment runs over, they call and let me know. They have always done a good job for me.

Pat P.
Nov 2013
5.0
Yes, I recommend this pro
$200
It had been a year since my carpets were last cleaned, and there were several areas with marks and stains  After the cleaning all the problem areas were taken care of, and the carpets everywhere look very good.
Jon had cleaned the carpets the year before, and I was pleased with the work then, also.

Sharolyn S.
Oct 2013
5.0
Yes, I recommend this pro
$200
Jon called to let me know they were on the way and arrived when he said they would.  He and his associate worked very efficiently and did a great job.  I will definitely use them again.

Libor V.
Aug 2013
5.0
Yes, I recommend this pro
$150
they came within 5 minutes of the contracted time and did the job. I removed most of the furniture in advance, so the job did not include much of furniture moving (except for a few couches that they moved from one place to another too be able to clean under them). The carpets, which were quite heavily soiled before, look clean now. I am happy with the job done.

Tom S.
Jul 2013
5.0
Yes, I recommend this pro
Jon was a delight to be in our home. He and his helper did an excellent job. The carpets had not been cleaned for a long time because of an bad experience with a carpet cleaner. Jon has over come that feeling completely. He owns the company and takes pride in his work. I would not hesitate to recommend him to anyone.

Michael W.
Jul 2013
5.0
Yes, I recommend this pro
$250
It went very well. They came in on short notice and did a great job of cleaning our carpets.

Ana R.
Jun 2013
5.0
Yes, I recommend this pro
.

Diana M.
May 2013
5.0
Yes, I recommend this pro
$108
Fast service - I called on Monday and they were able to schedule me for the next afternoon. Very professional and my carpets look great.   I would use them again and recommend this company for good quality work and reasonable prices..

KENNETH H.
Jan 2013
5.0
Yes, I recommend this pro
$89
Great service and nice people to deal with !

Anne W.
Dec 2012
5.0
Yes, I recommend this pro
The service went very well. The technician was a wonderful young man and did a great job. Once he got here, he offered to do some other cleaning for me at an incredibly minimal price. He told me to call him if any spots re-surface and I was very pleased with him!

Jill C.
Mar 2012
5.0
Yes, I recommend this pro
$200
They were able to get out stains from pets and children from previous renters. The carpet looked great when they were done! The price was very reasonable. I plan on using them for all my carpet cleaning needs in the future.
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Advanced Carpet & Upholstery Cleaning LLC is currently rated 4.8 overall out of 5.
Advanced Carpet & Upholstery Cleaning LLC accepts the following forms of payment: CreditCard
Yes, Advanced Carpet & Upholstery Cleaning LLC offers free project estimates.
No, Advanced Carpet & Upholstery Cleaning LLC does not offer eco-friendly accreditations.
No, Advanced Carpet & Upholstery Cleaning LLC does not offer a senior discount.
Yes, Advanced Carpet & Upholstery Cleaning LLC offers emergency services.
No, Advanced Carpet & Upholstery Cleaning LLC does not offer warranties.