& Hardware Installers, LLC was recommended to me by my next door neighbors Cheryl and Linda. I had actually met David Parker next door and asked for one of his business cards. On Wednesday 2/4/05 at 2:16 PM I called and left a message requesting a quotation. On Friday 2/6/15 at 3:49 PM I followed up with an e-mail identifying myself and, once again, requested a quotation. On Monday afternoon 2/9/15 Wayne Lambert arrived and surveyed the water damaged flooring in my office. At the time, I identified the flooring as a C5010 Bruce Natural Reflections prefinished oak hardwood flooring. The flooring was originally installed by Lowe?s in May of 2005. Water from the sprinkler system had entered through weathered/failed caulking and grout around the window sill a couple of years ago. We had not addressed the repairs at the time because I was working and living in St. Louis and the repair was very low on our priority list. The window sill repairs were effected immediately and we suffered no more water leakage or damage. On Thursday 2/12/15 I sent an e-mail following up on the quotation and on Tuesday 2/17/05 I received a quotation from Shannon in the amount of $800.40. On Tuesday 3/10/15 at 1:47 PM I sent an e-mail addressed to Shannon accepting the terms of the quotation and asked to make arrangements for scheduling a date and time. On Tuesday 3/17/05 at 11:44 PM I sent a second e-mail requesting this same information. Wayne contacted me at 6:29 PM that dame day and advised that the flooring would arrive sometime the following week. He advised that the damaged flooring would first be removed and that the concrete would be checked for moisture and allowed to air out prior to the installation of the new flooring. Based upon this conversation, I assumed the job would take (2) days. I received a call from Wayne on Wednesday morning 3/25/15 at 8:31 AM advising that the installation crew would arrive at my home at 10:00 AM. Without any sort of advanced or reasonable warning, I had to rush to empty the office and then to cover and protect what remained. The crew arrived at approximately 10:30 AM and began working. Once the damaged flooring was removed, it was loaded into garbage bags and the area was swept. Absolutely no preparation of the subflooring, concrete slab, was performed. There was no attempt to remove the adhesive from the previous installation. Additionally, there was no moisture testing of the concrete, although there were no visible signs of moisture. The Armstrong/Bruce flooring was unloaded directly from the van and brought into the office once the old flooring had been removed. The flooring was not staged in the house prior to installation. According to the Armstrong website: ?To acclimate hardwood flooring, move the packaged boards into the room where they will be installed and let them sit for several days, with the cartons open and raised off the ground. This allows the moisture content of the wood to adjust to the conditions in the room. Armstrong recommends acclimation for all their solid hardwood flooring products.? In general, recommended acclimation periods are anywhere from three days to several weeks. Lowe?s recommended and delivered the flooring for the initial installation, back in 2005, one week in advance. At no time were any of the flooring planks tested for moisture by J & B. The flooring was removed in a staggered fashion so that there was no discernable pattern. It was clear from the beginning that the old and new wood planks were not compatible. As the new tongue and groove planks were inserted between the old planks it required two men to beat the new plank with rubber mallets. One would beat the end using the mallet and in some cases hammer a refuge board, used as a buffer, so as not to damage the plank being installed. The other would beat the leading end, from the top down, to keep the board in the groove and provide enough of an impact to keep the board moving forward. Depending on the length of the board, the number of strikes required for each new plank were in the double digits. These particular boards were buttered with adhesive so I?m quite certain that a majority of the adhesive was removed as it was repeatedly beaten and scraped across the concrete slab during installation. The adhesive was troweled on in the open areas of the slab. One commonality throughout the installation was the fact that the installers were constantly removing trash by hand. The crew finished the installation in approximately (5) hours and I issued them a check in the amount of $800.40. On Wednesday evening 3/25/015 at approximately 10:30 PM I inspected the flooring and noticed cupping in two separate locations. At 8:20 AM on Thursday 2/26/15, I called Wayne and notified him of problem. By this time the cupping had actually resulted in the planks actually popping up and free from the floor. Wayne advised that his installers would return on Friday morning. The crew arrived at approximately 8:30 AM on Friday morning 3/26/015. They removed a section equal to about ¾ of the width of the window, which is significantly less than what was originally removed and replaced. The Supervisor immediately blamed moisture in the concrete as the reason for the cupping. This is difficult to believe given the fact that Lowe?s had absolutely no problems with the initial installation over (10) years ago and the fact that there has been no moisture intrusion since the leak several years ago. Unfortunately, we do not know because the moisture levels in the slab were never tested. According to the Supervisor, Wayne was going return to test the concrete slab moisture levels on Monday 3/30/15. Moisture in the slab and/or the hardwood flooring may or may not be a factor in this failure. It is my belief that the failure was caused by a couple of things. The first is the force with which the new planks were installed between the old planks, which caused excessive lateral loads or horizontal forces that caused the cupping. The second is the incompatibility of the old and new flooring, which was caused by the fact that the flooring was not allowed to acclimate to its? environment. Obviously, as the flooring warmed, it expanded. As stated earlier, moisture might be a contributing factor but at this time there is no way of knowing. Adhesive levels and subfloor preparation may have also contributed. Clearly, industry standards and practices were not followed and/or simply ignored. Amazingly, Wayne Lambert never showed up on Monday and I have not heard a word from anyone employed by J & D Hardwood Flooring Specialists for (8) days now. The lack of professionalism throughout this entire ordeal is absolutely astonishing. Clearly Customer service and Customer satisfaction are not a part of the vernacular of J & D Hardwood Flooring Specialists. I have office furniture strewn about my living room and I have a hole in my office flooring, so neither room is usable. Money was never an issue, I simply wanted my floor repaired. In the future, I will not simply rely on the recommendation of a neighbor. I will conduct my own due diligence in the hopes of finding a reliable, reputable and honest contractor. Incidentally, I have encountered multiple enterprise <"},"url":"https://www.angi.com/companylist/us/tn/collierville/j-and-d-inc-reviews-6781481.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"BUILDERS FLOORS & INTERIORS","address":{"@type":"PostalAddress","addressRegion":"TN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Eric M."},"reviewBody":"Gwen has installed both carpet, hardwood, and tile floors for me and they are always professionally installed on a tight schedule and at a reasonable price"},"url":"https://www.angi.com/companylist/us/tn/memphis/builders-floors-and-interiors-reviews-3348571.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Old World Floors, LLC","address":{"@type":"PostalAddress","addressRegion":"TN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Donna W."},"reviewBody":"Amazing. We backed of the deal when other house sale fell through. Refund and they understood. Then back on again. and they made schedule work so that floors could be finished and dry before move in. And the quality amazing, the yellow pine hallway now matches rest of house. Rippling from water damage gone. Used them several years ago in 1912 house on Spottswood. The old furnace grate had been removed and plywood added. Removed carpet, they matched old floors and you could not tell there was a patch. Installed new prefab floor in prior home, again. super job. Would never consider using any one else. BTW, most recent job, movers scratched floors, mentioned and they responded can fix, happens frequently. Great local Memphis small business and completely honest. "},"url":"https://www.angi.com/companylist/us/tn/memphis/old-world-floors%2C-llc-reviews-310157.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Classic Hardwood Floors","address":{"@type":"PostalAddress","addressRegion":"TN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Tammy D."},"reviewBody":"Their work and workers were excellent. The owner and staff had great quality of work throughout the whole process. They installed real hard wood floors."},"url":"https://www.angi.com/companylist/us/tn/collierville/classic-hardwood-floors-reviews-310953.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Floorworks","address":{"@type":"PostalAddress","addressRegion":"TN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"George B."},"reviewBody":"The project came out perfectly, on time and on budget. I had shopped several dealers and carpenters. Wanted new floor installed to fit very closely around a brick fireplace w/o using trim, and to butt up against Mexican tile and a distressed brick flooring without using a threshold. Very exacting work. Came out beautifully."},"url":"https://www.angi.com/companylist/us/tn/cordova/floorworks-reviews-4513989.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"FLOORING FACTORY OUTLET","address":{"@type":"PostalAddress","addressRegion":"TN","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Sarah D."},"reviewBody":"The whole job was a nightmare. The price quote was about $300 lower than a more reputable flooring installer, but to save money, I went with Flooring Factory Outlet. They didn't measure correctly, didn't take in to account the different heights of thresholds and had to come up with a terrible workaround after they stripped the existing flooring. The sales person was extremely rude and unprofessional. While they finally installed the floor, it looks terrible and I'll probably have to cover it up with carpet before I can sell the house. Everytime I walk into the bedroom, I want to call a lawyer to sue them."},"url":"https://www.angi.com/companylist/us/tn/memphis/flooring-factory-outlet-reviews-323605.htm"},"position":10}]}
Flooring reviews from real Angi homeowners in Drummonds, TN
I had an installation scheduled with empire today. I picked the umber old town and signed a contract for them to install that. I picked this color because it closely matches the hardwood I have installed. The previous flooring has been discontinued, and I trusted they would do their job. The...
Carolyn C.
5.0
04/2019
Jeff installed a product to my game room wall called “Brickweb”. It applies like tile but is actually thin slices of real brick. He was priced competitively and was very professional. He does great work and pays close attention to detail. The finished product looks fantastic! I would highly...
Jason J.
5.0
10/2016
Overall, Tim Hogan's delivered once again. There were a couple hiccups in communication as the tile installer wasn't properly equipped to remove the existing hardwood in the location, then when the wood installers did remove it trying to work over each other. Outside of that, the crews did a...
Michael M.
1.0
04/2015
This is, by far, the worst experience that I have ever had with a contractor. J & D Tile & Hardware Installers, LLC was recommended to me by my next door neighbors Cheryl and Linda. I had actually met David Parker next door and asked for one of his business cards. On Wednesday 2/4/05...
Eric M.
5.0
03/2014
Gwen has installed both carpet, hardwood, and tile floors for me and they are always professionally installed on a tight schedule and at a reasonable price
Donna W.
5.0
12/2013
Amazing. We backed of the deal when other house sale fell through. Refund and they understood. Then back on again. and they made schedule work so that floors could be finished and dry before move in. And the quality amazing, the yellow pine hallway now matches rest of house. Rippling from...
Tammy D.
5.0
12/2012
Their work and workers were excellent. The owner and staff had great quality of work throughout the whole process. They installed real hard wood floors.
George B.
5.0
12/2010
The project came out perfectly, on time and on budget. I had shopped several dealers and carpenters. Wanted new floor installed to fit very closely around a brick fireplace w/o using trim, and to butt up against Mexican tile and a distressed brick flooring without using a threshold. Very...
Mid South Flooring, LLC is a locally owned company specializing in quality hardwood installations and refinishing. We also install staircases. MSF currently has 18 employees and does not use subcontractors, so we always know and trust the people working in your home. We also use every means possible to minimize any dust in your home. We use the most up to date vacuum systems for every tool we would have in your home. We can bring the samples to you or schedule an appointment at our all hardwood showroom. We offer free estimates and usually same day quotes.
"Quality work for an outstanding price! MSF will take care of all your hardwood flooring needs!"
Micheal M on March 2024
Mid South Flooring, LLC is a locally owned company specializing in quality hardwood installations and refinishing. We also install staircases. MSF currently has 18 employees and does not use subcontractors, so we always know and trust the people working in your home. We also use every means possible to minimize any dust in your home. We use the most up to date vacuum systems for every tool we would have in your home. We can bring the samples to you or schedule an appointment at our all hardwood showroom. We offer free estimates and usually same day quotes.
"Quality work for an outstanding price! MSF will take care of all your hardwood flooring needs!"
Frontline Flooring provide homeowners a variety of installation services. We install ceramic tile, laminate, hardwood, carpet, and backsplashes. We also build custom showers. We offer free estimates and consultation. When using Frontline Flooring you will receive top quality installation along with an affordable price. With over 15 years of experience in the flooring business, we will deliver the results you are looking for.
"Lonnie Valentine came highly recommended as a contractor to remodel our master bathroom. He certainly has a well deserved reputation. He is extremely diligent about following thru on work and scheduling and responding to any questions. He got our job done in a timely manner and always kept us informed. Lonnie was also very helpful in the initial stages of planning our design. Over all we couldn’t be more pleased with Lonnie and his team. Our bathroom turned out beautifully! It’s even better than we had imagined. I would definitely use Frontline Flooring for any future projects."
Margie C on March 2025
Frontline Flooring provide homeowners a variety of installation services. We install ceramic tile, laminate, hardwood, carpet, and backsplashes. We also build custom showers. We offer free estimates and consultation. When using Frontline Flooring you will receive top quality installation along with an affordable price. With over 15 years of experience in the flooring business, we will deliver the results you are looking for.
"Lonnie Valentine came highly recommended as a contractor to remodel our master bathroom. He certainly has a well deserved reputation. He is extremely diligent about following thru on work and scheduling and responding to any questions. He got our job done in a timely manner and always kept us informed. Lonnie was also very helpful in the initial stages of planning our design. Over all we couldn’t be more pleased with Lonnie and his team. Our bathroom turned out beautifully! It’s even better than we had imagined. I would definitely use Frontline Flooring for any future projects."
Carpet Spectrum has flooring experts who will help you along every step of your flooring experience. We understand that floors are an integral part of your home. From helping you find the perfect style and color to fitting it within your budget and lifestyle, Carpet Spectrum has what you need. Visit one of our 2 showroom locations in Memphis and Southaven, MS or call us today to schedule an appointment for a FREE ESTIMATE.
Carpet Spectrum has flooring experts who will help you along every step of your flooring experience. We understand that floors are an integral part of your home. From helping you find the perfect style and color to fitting it within your budget and lifestyle, Carpet Spectrum has what you need. Visit one of our 2 showroom locations in Memphis and Southaven, MS or call us today to schedule an appointment for a FREE ESTIMATE.
At Floor Guy Near Me, we specialize in providing top-notch flooring services tailored to meet your needs. Whether you're looking to install new hardwood, laminate, tile, or carpet, our experienced team is here to help transform your space with high-quality materials and craftsmanship. We pride ourselves on our commitment to customer satisfaction, offering free consultations and estimates to ensure you find the perfect flooring solution. Our skilled professionals handle every project with precision, from residential to commercial spaces, ensuring timely completion and minimal disruption. With Floor Guy Near Me, you can expect: Expert Advice: Personalized guidance to choose the best flooring options for your style and budget. Quality Installation: Our team ensures a flawless installation process, adhering to industry standards. Variety of Options: A wide selection of flooring materials and designs to suit any aesthetic. Competitive Pricing: Affordable rates without compromising on quality. Let Floor Guy Near Me be your go-to source for all your flooring needs. Contact us today to schedule your consultation and elevate your interiors with beautiful, durable flooring! Call or 'click' for a FREE estimate today!
"Excellent work. Very satisfied with how the floor turned out."
Denny C on November 2024
At Floor Guy Near Me, we specialize in providing top-notch flooring services tailored to meet your needs. Whether you're looking to install new hardwood, laminate, tile, or carpet, our experienced team is here to help transform your space with high-quality materials and craftsmanship. We pride ourselves on our commitment to customer satisfaction, offering free consultations and estimates to ensure you find the perfect flooring solution. Our skilled professionals handle every project with precision, from residential to commercial spaces, ensuring timely completion and minimal disruption. With Floor Guy Near Me, you can expect: Expert Advice: Personalized guidance to choose the best flooring options for your style and budget. Quality Installation: Our team ensures a flawless installation process, adhering to industry standards. Variety of Options: A wide selection of flooring materials and designs to suit any aesthetic. Competitive Pricing: Affordable rates without compromising on quality. Let Floor Guy Near Me be your go-to source for all your flooring needs. Contact us today to schedule your consultation and elevate your interiors with beautiful, durable flooring! Call or 'click' for a FREE estimate today!
"Excellent work. Very satisfied with how the floor turned out."
We specialize in TV mounting, picture/art hanging, furniture assembly, installing ceiling fans, pressure washing and other small home repairs. We have been in business for 10 years. We are trustworthy and we know having a stranger come into your home can be scary. So we will let you know what time we will be there. Our goal is to provide great customer service.
"Quick service and outreach. Most reasonably priced among quotes. Direct quotes over the phone vs consultation fee!!! I would hire again!"
Raisha M on August 2025
We specialize in TV mounting, picture/art hanging, furniture assembly, installing ceiling fans, pressure washing and other small home repairs. We have been in business for 10 years. We are trustworthy and we know having a stranger come into your home can be scary. So we will let you know what time we will be there. Our goal is to provide great customer service.
"Quick service and outreach. Most reasonably priced among quotes. Direct quotes over the phone vs consultation fee!!! I would hire again!"
For all of the structural and aesthetic needs of your home and business. Long's will make short work of it. With over 10 years of experience, were sure to impress. For your remodeling needs from painting, Sheetrock, door installation and more.
For all of the structural and aesthetic needs of your home and business. Long's will make short work of it. With over 10 years of experience, were sure to impress. For your remodeling needs from painting, Sheetrock, door installation and more.
We are a bi-lingual team of 3 persons, Cindy Law, owner, and a father and son with 92 years combined experience in property management/construction skills. Our service area is Memphis metropolitan area and we : paint interiors/exteriors, build/install doors, repair drywall cracks, repair roof leaks, replace rotten wood with new wood or Hardie board, remove "popcorn" from ceilings, replace light fixtures, correct minor plumbing problems, replace plumbing fixtures/toilets, install fencing, repair gates, build/repair closet shelves, remodel bathrooms, install concrete/brick mailboxes, flower bed edging, sidewalks, pizza ovens, install flooring (wood, vinyl, laminate, tile). Our clients can attest to our knowledge base, skill level, reliability, and our customer communication.
"I was please with the job."
Shirley B on March 2024
We are a bi-lingual team of 3 persons, Cindy Law, owner, and a father and son with 92 years combined experience in property management/construction skills. Our service area is Memphis metropolitan area and we : paint interiors/exteriors, build/install doors, repair drywall cracks, repair roof leaks, replace rotten wood with new wood or Hardie board, remove "popcorn" from ceilings, replace light fixtures, correct minor plumbing problems, replace plumbing fixtures/toilets, install fencing, repair gates, build/repair closet shelves, remodel bathrooms, install concrete/brick mailboxes, flower bed edging, sidewalks, pizza ovens, install flooring (wood, vinyl, laminate, tile). Our clients can attest to our knowledge base, skill level, reliability, and our customer communication.
Remodeling business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!
"DNP Contractors provided superior work. They came ready. During the consultation the team suggested alternatives to save us money. Everything was completed on-time and it was outstanding. We would hire them again and again."
Carla Y on February 2024
Remodeling business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!
"DNP Contractors provided superior work. They came ready. During the consultation the team suggested alternatives to save us money. Everything was completed on-time and it was outstanding. We would hire them again and again."
ColemanDarden Contractors and Subcontractors is a dynamic and innovative construction company committed to delivering high-quality and cost-effective solutions in the ever-evolving construction industry. With a reputation for excellence, ColemanDarden takes pride in its comprehensive range of services, including general contracting, construction management, and subcontracting across various sectors. Many services include painting, sheetrock, carpentry, lawn care, pressure washing, HVAC, commercial and residential maintenance and lockouts. ColemanDarden Contractors and Subcontractors stand as a reliable partner for all construction needs, contributing to the success of projects through expertise, dedication, and a commitment to excellence.
ColemanDarden Contractors and Subcontractors is a dynamic and innovative construction company committed to delivering high-quality and cost-effective solutions in the ever-evolving construction industry. With a reputation for excellence, ColemanDarden takes pride in its comprehensive range of services, including general contracting, construction management, and subcontracting across various sectors. Many services include painting, sheetrock, carpentry, lawn care, pressure washing, HVAC, commercial and residential maintenance and lockouts. ColemanDarden Contractors and Subcontractors stand as a reliable partner for all construction needs, contributing to the success of projects through expertise, dedication, and a commitment to excellence.
I have been in the renovation - general remodeling business for 10+ years. I have a passion for each and every project I do. I thrive to be detailed oriented, responsible, reasonable. I like to do everything professionally and in a timely matter. We design We Plan We Build You Enjoy!
"Amazing work!"
Mia M on December 2023
I have been in the renovation - general remodeling business for 10+ years. I have a passion for each and every project I do. I thrive to be detailed oriented, responsible, reasonable. I like to do everything professionally and in a timely matter. We design We Plan We Build You Enjoy!
"Amazing work!"
Mia M on December 2023
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FAQs for flooring projects in Drummonds, TN
The cost of flooring installation is $3,000 for the average homeowner. This cost can range from $1,500 to $4,500, depending on the project size, flooring material, and any special features. For example, if stairs need new flooring, you can expect to pay about $11 to $160 per step. Additionally, hardwood flooring costs significantly more than linoleum, with hardwood ranging from $6 to $22 per square foot and linoleum costing $3 to $7 per square foot.
Believe it or not, adding new flooring—especially floors like hardwood, laminate, tile, or vinyl—can add significant value to your home. If you update your flooring close to when you sell your home, you can see up to a 70% ROI on your new floors. Adding new flooring to your home is one of the quickest ways to make the whole room look refreshed and new, which is a positive point for selling.
While you certainly can install new flooring yourself, it may not always be the best idea. Since the condition of the floors is a significant component of your property’s value, it’s important that your project looks professionally done. If not, you run the risk of needing to have them replaced again before selling your home. If you’re looking to save money on the cost of floor installation, consider removing the old flooring yourself to save on labor costs.
When it comes to flooring installers, licensing laws vary from state to state. Even if your state doesn’t require your flooring installer to have a license, your municipality or city might, so it’s a good idea to check with your town before getting started. Be sure to check our state licensing tool to review the local general contractor guidelines.
Hiring an unlicensed flooring installer could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
It takes about one to three days for a two-person crew to lay 800 to 1,000 square feet of flooring daily. Remember that removal of existing flooring and additional prep work is considered during this time, and it’s likely that you won’t be able to pass through the room easily. In addition, you can expect lots of hammering and other noise from power tools during installation, so it’s best to plan accordingly.
The Drummonds, TN homeowners’ guide to flooring services
From average costs to expert advice, get all the answers you need to get your job done.
Linoleum is a popular flooring material because it’s one of the most affordable—but linoleum flooring costs vary from project to project. Let’s break it down.
With so many types of polished concrete floors to choose from, you should first learn about the classes of grinding, levels of polishing, and color options.
How much does a Saltillo tile floor cost? It depends on the size of your space, but on average, you’ll pay between $6 and $28 per square foot for this tile.