"Very knowledgeable and professional in response to bat problem. Very willing to answer questions. Prompt and careful work. ."

"We had a significant problem with moles, after putting new sod in our yard. Our front yard and backyard were full of holes and the grass was starting to die. Carolina Critter Control saved the day and completely got rid of all moles. They also came back several times to make sure the moles were removed at no additional fee. Our grass is green and now thriving again! I highly recommend this company and owner Jim Murphy! ??????"

"recommend to family and friends"

"Mr. Wade Godfrey the technician came bye our residences to inspect our house to see if we needed a pest management plan. As a homeowner I usually do prevention measures in the spring time. The technician was very professional and courtesy. He arrived on time and as scheduled. He actually just shared some ideas with me, and after performing his inspection didn't really feel like I had a pest problem. He share some information about his company and some promotion deals. He was on-site for approximately 30 minutes and offered his services if I felt that they would be needed at a later date. I've decided not to use the company at this time, but I would definitely use them if I need a professional pest management team in the future."

"He came last Wednesday as was to call later that day. It took until Sunday to call back but apparently was very busy. I forgave him and they were prompt this morning. He apologized."

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Nathan and his partner Kevin set traps for the raccoons after squirting a pheromone deterrent into the eave. The raccoons had apparently already departed. The traps were never disturbed.
The eaves were sealed with galvanized steel which wrapped from the inside of the gutter around the edge of the roof deck to the top surface. This was done to all gutter lines and all flashing was reinforced. The gable vents were screened.

Nathan, Kevin, and Jeremy worked carefully and neatly. They are vey knowledgable thorough and professional. I highly recommend this company.




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"They came in, and they were quick."

"They setup for service went fine.  He came out at the appointed time and provided a quote of his services.  I selected him based on the cost and he was also replacing the company (owner retiring) that previously performed the initial & annual booster termite service in the purchase of my home.  He explained everything he would do as part of his service and he provided a warranty covering termite damage incurred, not just retreat, to home.  So the service was scheduled and everything seem to go accordingly, however I noticed afterwards several wooden beams from backyard walkway were left leaning against my house by the garage.  I contacted him in reference to the beams status, he indicated they should not have been left there.  His guys should have either replaced them or disposed of them.  He recommended although they were treated that it is best the beams are disposed of since they attract termites.  When I asked how to dispose of them, he indicated he would have his guys take care of it and asked when was my garbage pick-up.  Several weeks and phone calls later, the beams were still leaning against my house.  So I eventually disposed of the beams without ever hearing back from the owner. 
I also had to contact the company in March to follow-up on my bond certificate that I had not yet received.  I received it by mail as few weeks later.  Follow-thru is a issue with this company.

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"I called Justin Ludy, the owner of Palmetto Wildlife Extractors, based on a recommendation from the pest company I have used for many years.  We made an appointment.  During the time they were to be at our house they had an emergency call that required more time and manpower and they were not able to keep our original appointment date.  Justin told his Michael, one of his employees, to make another appointment and correct our problem without charging.  The work was completed very well.  I later called Justin to send him a fee but he refused and made the work a gift since he said they had disrupted my day when the original appointment was not kept.  I certainly appreciated his professinalism and concern for his customers.
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"Brad responded quickly to my initial call. I used Angie's List reviews in my decision to call Allstar. He came out to my house the next day to investigate the scratching noises I had recently heard in the ceiling and wall spaces. After inspecting the attic and the crawl space under the house, Brad quickly determined that it was rats (and possibly mice). He asked me relevant questions about sights, sounds, and smells I may have experienced and helped me understand the behavior of rodents. My house is small, yet he spent an hour and a half with me walking around my house (inside and outside) and pointing out small places of entry on the outside for rodents to enter the attic and crawlspace. Brad answered all of my numerous questions and provided a fair estimate of the cost for rat traps, removal, and closure of all entry points during the initial visit/consultation. He followed up the next day with an e-mailed quote of the work to be performed with a one-year warranty on repairs for rat re-entry. I was very impressed by Brad's level of professionalism and knowledge, as well as his patience with someone who was very freaked out about having rodents hanging out in her attic and crawlspace. He returned the next day, set three traps in the attic and three in the crawlspace. A few hours later, a fat rat set off a trap in the attic - a very loud, 30-second drama. I immediately texted him to let him know (about 7pm), he responded by text, and returned the next day to remove the remains of a stupid, fat rat. (He looked fat when Brad showed it to me.)  A few days later, the fat rat's accomplice was captured and killed in the crawlspace. Brad and his assistant re-baited and left the traps a few more days, and began the repair work to close off entry points. They also did some additional work to prevent bats in the gable vents. And Brad also volunteered to do a few extra things for me like changing flood lights that were extremely high on my house. He left the traps three more days to be certain all of the rodents had been captured. I highly recommended Allstar, and would definitely use them again for their services.
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