Get matched with top french drain pros in Conestee, SC

"We had Russell Smith from Corley out to check out a T&P valve water heater leak that another plumber had diagnosed but never fixed. Russell quoted us a price to replace the valve(s) but also mentioned that our water heaters were 12.5 years old and may need to be replaced fairly soon. We decided to go ahead and replace both water heaters at a total cost of $4174 with a 12-year parts and labor warranty from Corley and a $19.68 monthly charge for their Service Partner Plan. The retail value of the water heaters, as I realized later, is about $600 each and the wholesale value is about $500 each. So, the installation cost and maintenance fees were around $3,000. Russell returned to replace both water heaters. After he left, we noticed that we still had a leak of about 2 - 2.5 oz/minute and the Corley dispatcher agreed to have Russell return to see if he could locate the leak. When he returned he noted that our water pressure was around 84 psi but he was somewhat reluctant to address the high water pressure issue, citing changes might result in additional leaks. Russell was unable to find any leak in the system. The next day, my wife and I woke up to find that we had no hot water. I checked and one of the two hot water circuit breakers was tripped so I contacted Corley to have them come out to check it out. Russell returned to find a leak in the hot water supply line just above our recirculation valve. He replaced the rubber washer and then proceeded to check out the two water tanks. Russell then discovered that the tank below the recirculation value seemed to be fine but the wiring for the other tank appeared to be completely fried and the tank needed to be replaced. Russell disconnected that tank but, afterwards, the first tank still tripped the circuit breaker. Russell fixed that issue and disconnected the power to the second water heater. My wife and I were then able to use the single tank until a replacement could be made. Russell arranged to have someone from Corley check out the electrical system and replace the defective water heater on Tuesday. Sean came out on Tuesday and replaced the defective water heater and also addressed the high pressure issue. Our leak and high water pressure issues were resolved! Thank you Sean. We will stay with Corley for now but the fact that we had to have four visits from them to replace our water heaters seemed a bit much. My time is valuable and it just adds to the high cost of their visits."

"Excellent service, so friendly and informative. The person whom came out explained the process step by step and reassured me before he left everything was okay."

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"Always showed up as promised and quality work! Greatful for their service"

"On time, work was done quickly."

"Everything went well I will hire this company again they do excellent work"

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"They have the best prices and l liked the work they did"

"Prompt in response, easy to work with, good work and cleaned up after done. Would hire again."