Get matched with top wallpaper pros in Chester, SC

"Never respond.."

"Very responsive to come out ainitially and access damage and get fixed as all was paid for by insurance. They also agreed to installing a skylight where the tree came thru (there was not a skylight before). It was installed well and has never leaked. That's all the good news I have folks. HOWEVER we had 'total replacement to original status' insurance coverage and first go around all they were going to do was patch damaged areas of roof. matching tiles "as best they can". After much bickering back and forth, they finally replaced entire roof. 3 times. yes, three times as the first 2 times work was substandard- and eaked. They did not overlap roof tiles and did not flash properly. When insurance overseer finally agreed to redo entire roof to "original" with a 30 year guarantee, she was subsequently fired by the insurance company after the job was done. Inside the house, the subcontractor they hired to fix our wall and ceiling was horrendous. "Johnny" from Mississippi put up a wall that was not linear -nit bowed. He said our house was crooked and he could not fix that. There was a good 2 feet crawl space between inside wall and outside house. We insisted he redo it (multiple times.) till he got it straight, finally, He said "the wife" was being too fussy. Then he replaced smooth ceiling with a popcorn ceiling because he said he couldn't fix the drywall plaster lines...now we have the task of taking off the popcorn, replacing the drywall ceiling, and replastering correctly. . We grew weary of him and decided not to have him redo. As for coming "on time", well, we learned that "on time" is a relative term...seems to mean just showing up sometime in the morning. Bottom line: Don't let your insurance company bully you into using this company and certainly do NOT hire them on your own."

"They did a great job, the6y were able to be creative with the older home and accomplished what we wanted to be accomplished."

"Fantastic work. Phenomenal craftsmen, very clean, very responsive and extremely fair. Loved working with BF. Would recommend to everyone."

"Mike was great to work with on this project. He removed our old cabinets. Installed new cabinets with under mount lighting, new back splash, and new countertops. Updated the peninsula from 2 levels to enlarge it to counter level and expand the surface area. Mike keep us in the loop the entire project. He completed on time and was great to work with."

"BEWARE! BEWARE! I had our roof installed in 2016 with the understanding from Ryan Kloepping, the Owner, that they will stand behind their product and installation for the life of our roof. A few months after the architectural roof install, the roof leaked around my bay window, in my freshly painted dining room. I immediately called Helms Construction and the said that they would fix my flashing and have the small water spot re-painted. Over the last few years the flashing has continued to pull away above the bay window. I would immediately advised Helms Construction. They would seal around the flashing, thinking that was the problem. In 2018, we had a large storm and my bay window leaked terribly. The leak covered the bay window area ceiling and into my dining area, my furniture, and walls. On September 20, 2018, I spoke to them and they said they would make the repair. After numerous calls and text messages, I finally convinced Helms Construction on September 26th to pull off the roofing over the bay window and reinstall because it’s obvious that the flashing is not the issue. They did in early October. Finally, the source of the leak was discovered! There was a large hole in the sheeting, over my bay window, from the installation! The torn sheeting was removed and the roof was reinstalled. The roof hasn’t leaked since. I asked Helms Construction to open up my ceiling and get the wet insulation out, patch, and repaint my ceiling due to the improper install. HELM CONSTRUCTION AGREED IN WRITING. I have a documented trail of phone calls, emails, text messages, and pictures. With excuse, after excuse….I can’t find a contractor to get out to your home because they are booked, I don’t have a painter now, I hurt my shoulder so I can’t open your ceiling….It’s now June 10, 2019, still no repair. Since the leak, I advised Helms Construction continuously that I was worried about mold growth and the health impact on my asthma. I also had to cancel my holiday plans because I was unable to use my dining room. It’s now June 2019, I am now being passed off to Jason, a new employee, that doesn’t know the history of my roof and doesn’t want to get involved. I’m now being told by Ryan Kloepping, the Owner, via his new employee, “We fixed the flashing and painted the small spot on your ceiling in 2016. We are done.”. Ryan did send the roofer came out last week to make sure the roof wasn’t still leaking and had the employee state that I needed to call my insurance company to file a claim. What?! The source of the leak was not the flashing! IT WAS THE LARGE HOLE IN THE SHEETING DURING THEIR INSTALL! I have left numerous phone and text messages for Ryan Kloepping, the Owner, asking to discuss the documented history, pictures, and emails. No response. I called and texted Ryan again this morning. Still no response. I CANNOT STRESS ENOUGH THAT YOU SHOULD NOT USE HELMS CONSTRUCTION. THEIR GUARANTEE MEANS NOTHING & THEY DON’T STAND BY WHAT THEY HAVE AGREED IN WRITING, DOCUMENTED NUMEROUS TIMES! Complaint filed with the Better Business Bureau."