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Andrew Roby General Contractor Inc

Founded 1950 • With Angi since February 1998

4.4

(42) Verified Reviews

Description

Andrew Roby is the premier custom residential contractor in the Carolinas, serving homeowners in Charlotte and Boone, NC. Specializing in new construction, custom homes, additions, kitchen and bath renovations, and handyman services, Andrew Roby "makes it home" for clients through exceptional quality, craftsmanship and customer service. The firm has built a portfolio of one-of-a-kind projects, thriving on lifetime bonds with homeowners, architects and designers....

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Verified Reviews

A few reviews for this pro...
5.0

12/21/2017

Very satisfied. They designed and built a very nice bedroom, including a dormer window with window seat, and a spa-like bathroom. The process went extremely well from start to finish, and I am very pleased with the addition. Everyone I dealt with at Andrew Roby was very professional, always courteous, and highly skilled in their job. The price was definitely more than I originally anticipated, but...

Description of Work
Built a bedroom and bathroom including adding a dormer window in an unfinished attic space on second floor of my home.

Category custom cabinets,contractors,ceramic tile,drywall,electrician,remodeling,roofing,woodworking

2.0

03/22/2016

Terrible. They are high priced and they ignored me. I spoke with them about having some handyman-work performed, and I had to continue calling them to get status. They told me that they were working on the proposal, and they finally just ignored me. They never called me back. Not recommended.

Description of Work
They wound up ignoring me, so they didn't perform the service.

Category handyman service,remodeling

Service Provider Response

Hi [Member Name Removed], We sincerely apologize for the poor level of service you received from our company. We pride ourselves on going above and beyond for our clients and providing top notch customer service, and we obviously failed here. Thank you for taking the time to leave this review and bring this to our attention. We will use your feedback to improve our internal system of communication...
5.0

08/31/2015

We are selling our home of 16 years in Ballantyne. Deferred maintenance was a problem. From my first contact to the present day, I could not have been more happy with the services and personal attention Alex gave us. All the workers were professional and personable, and ON TIME! Alex answered my phone calls, and paid attention to all my concerns. He really listened and helped me find ways to save ...

Description of Work
exterior painting, replacing windows, mason work on pathways and a patio, deck repair, refinished wood floors, carpeting, To come : pressure washing, interior painting, electrical work and plumbing.

Category decks,electrician,masonry,plumbing,remodeling,replacement windows,deck cleaning,house painters,interior painters

Service Provider Response

Thank you for the positive feedback, [removed member's name]! We appreciate your busy and wish you all the best with the sale of your home!
5.0

06/10/2015

I was very impressed from start to finish, excellent communication regarding some unforeseen problems discovered during work, discussing any changes to estimates resulting from those discoveries, still kept cost slightly below original estimate, completed in timely fashion and appropriately supervised workers.

Description of Work
Did major structural repairs including roof repairs, replacing 4 very large and 14 smaller structural columns, replacing rotted wood and some windows and painting a 100 year old home.

Category remodeling,roofing,replacement windows,structural engineer

Service Provider Response

Thank you for the positive feedback, [member name removed]!
3.0

06/09/2015

Once they got to our home, the work itself was done well and those that performed the work were professional and helpful. The work supervisor, Buddy was very helpful and accomodating. Really enjoyed working with him. My frustration came in with the project manager. I reached out around June 19th or so. Didn't hear anything from anyone so I emailed again on June 26th. Finally met with him on or aro...

Description of Work
Carpentry work Build and install shelves Removal and replacement of window stools Installation of of two storm doors Electrical work

Category electrician,handyman service,remodeling,replacement windows,doors

Service Provider Response

Hi (removed member name), Thank you for your review and feedback. We sincerely apologize that you had a negative experience with our company. This type of service is not acceptable and we have addressed the issue internally. We pride ourselves on going above and beyond for our clients and providing excellent customer service, and are sorry that you did not receive this type of service. We are happ...

    Services Offered

    New construction, custom homes, additions, remodeling, kitchen and bath renovations, historic renovations, handyman services.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes