We have a warranty company that referred them to us. Matt came out, and said he thought he fixed it. (It was not). Called back and they referred us back to warranty company. They came out a 2nd time, and replaced the part (still not working). 9 calls later, (refer back to warranty company...

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Home Warranty reviews from real Angi homeowners in Charleston, SC
Last update on October 15, 2025
- Angela V.
- Ken H.
The company poorly installed tile on our back deck. The tile is cracking due to no sub flooring. The company refuses to honor its warranty.
- Louis P.
Today "I called" to see what was going on and spoke with Ally about getting a service appointment and about my warranty. I was hung up on and I called back and Ally told me that they were having phone line problems. Ally told me they had no body to come see me this week and informed me that...
- Patrick S.
This company is busy - their quality and workmanship is excellent and well worth the wait. Be persistent in getting an appointment and they'll set you up with quality gutters, done right, for a fair price. Installers pointed out problem areas in the drip edge where the builder will need to...
- Stephanie P.
The first time he was ok, but when we called him back for a leaks he charges an exorbitant amount of money. He has a "life time warranty" obviously not for my family though because he did a little patch job on a 1 year old roof and didn't mention a bill while at my home and I even tipped him...
- Kyle B.
I had this repair done as a home owner's warranty service through American Home Shield. Art was great. He showed up early and got right to work. It was a tricky problem because the previous home owner had installed and wired four connected switches without proper knowledge, skill, or...
- Donald W.
Reviewed available material selection. Went over warranty and cost. Completed the work and discussed maintenance care. I have had this kind of work done in the past. They did a quality professional job in a friendly, pleasant environment. Would highly recommend.
- Deanna J.
When I returned home following a business trip, I found everything in my refrigerator frozen. I needed to have it working quickly, as I was hosting a large party within two days. I called Aviv Service Today, as I had used them on multiple occasions previously and found them to be...
- Deborah B.
One thing I thought was really neat is I received a note in the mail from them that let us know that they had registered the roof under warranty. They were fast and they cleaned up well.
Find Home warranty providers in Charleston
Multi Construction
Multi Construction
All phases of construction, if you have the work we can do it!
All phases of construction, if you have the work we can do it!
1st Choice Painting and Construction
1st Choice Painting and Construction
Call and make an appointment today. We do it all and will beat ANY estimate!
Call and make an appointment today. We do it all and will beat ANY estimate!
Cr dobson homes
Cr dobson homes
Semi custom home building company. Family owned and operated Richard Dobson along with his oldest son Charlie Dobson started this company in 2011 from scratch. Richard has over 40 years experience in home builder and revolutionized the home building market when he owned his company Dobson Builders. At his peak he was listed as # 77 builders in the country by builders magazine. Also employed is his sister Donna McComb, His younger son Christian Dobson, and Steven Phebus.
Semi custom home building company. Family owned and operated Richard Dobson along with his oldest son Charlie Dobson started this company in 2011 from scratch. Richard has over 40 years experience in home builder and revolutionized the home building market when he owned his company Dobson Builders. At his peak he was listed as # 77 builders in the country by builders magazine. Also employed is his sister Donna McComb, His younger son Christian Dobson, and Steven Phebus.
Empire Roofing & Remodeling LLC.
Empire Roofing & Remodeling LLC.
Roofing Replacement & Repairs-- Siding, windows, kitchens and bath ** 20 years EXPERIENCE ** We offer a full line of remodel needs and promise to always communicate and always be honest. We offer financing to any size project up to 100k. We manage your job from start to finish and explain everything in details and update you daily. We are not just your next contractor, we are building relationships.
"Quick schedule very good"
David F on April 2025
Roofing Replacement & Repairs-- Siding, windows, kitchens and bath ** 20 years EXPERIENCE ** We offer a full line of remodel needs and promise to always communicate and always be honest. We offer financing to any size project up to 100k. We manage your job from start to finish and explain everything in details and update you daily. We are not just your next contractor, we are building relationships.
"Quick schedule very good"
David F on April 2025
RAM Electric & HVAC LLC
RAM Electric & HVAC LLC
Locally owned & operated. Residential and light commercial.
Locally owned & operated. Residential and light commercial.
MoistureFree Warranty
MoistureFree Warranty
Moisture Warranty is the only national moisture warranty for protecting stucco homes from the damage of moisture intrusion. Protect yourself and your home and clients with MoistureFree Stucco Warranty.
Moisture Warranty is the only national moisture warranty for protecting stucco homes from the damage of moisture intrusion. Protect yourself and your home and clients with MoistureFree Stucco Warranty.
ACE Preferred Inspections, Inc
ACE Preferred Inspections, Inc
Additional address 447B Jessen Ln, Charleston, SC 29492. Additional phone number (877) 832 0455
"DO NOT LET THEM IN YOUR HOME WITHOUT PROOF OF LIABILITY INSURANCE! BEWARE! This company and its inspector, C. Scott Burns, do not follow accepted home inspection standards and caused thousands of dollars in damage to my property during a home inspection. Despite providing pictures, documents, and fulfilling every request, the owner, Jeffery Donaldson, refused to pay for the damage. He only communicated through a generic customer support email and repeatedly refused to identify himself. A quick search of court records in Berkeley, Charleston, and Dorchester counties will show that he has been involved in numerous lawsuits. I have been forced to seek legal action as well. STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE. If you are buying or selling a home in the Charleston, SC area, ask who the inspector is and ensure you get a copy of their insurance policy before allowing them into your home. They will refuse to repair any damage caused by their incompetent inspectors. I am extremely disappointed in this company and its owner, Jeffery Donaldson. I will never let this shady business near any of my homes or my clients’ homes. I want to warn everyone to avoid the same painful process I and many others have experienced. There are many other reputable, knowledgeable, and well-trained inspection companies in the Charleston area, such as Cardinal, Hometeam Inspections, or literally ANYONE ELSE besides ACE Preferred Inspections."
Derrick B on February 2025
Additional address 447B Jessen Ln, Charleston, SC 29492. Additional phone number (877) 832 0455
"DO NOT LET THEM IN YOUR HOME WITHOUT PROOF OF LIABILITY INSURANCE! BEWARE! This company and its inspector, C. Scott Burns, do not follow accepted home inspection standards and caused thousands of dollars in damage to my property during a home inspection. Despite providing pictures, documents, and fulfilling every request, the owner, Jeffery Donaldson, refused to pay for the damage. He only communicated through a generic customer support email and repeatedly refused to identify himself. A quick search of court records in Berkeley, Charleston, and Dorchester counties will show that he has been involved in numerous lawsuits. I have been forced to seek legal action as well. STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE. If you are buying or selling a home in the Charleston, SC area, ask who the inspector is and ensure you get a copy of their insurance policy before allowing them into your home. They will refuse to repair any damage caused by their incompetent inspectors. I am extremely disappointed in this company and its owner, Jeffery Donaldson. I will never let this shady business near any of my homes or my clients’ homes. I want to warn everyone to avoid the same painful process I and many others have experienced. There are many other reputable, knowledgeable, and well-trained inspection companies in the Charleston area, such as Cardinal, Hometeam Inspections, or literally ANYONE ELSE besides ACE Preferred Inspections."
Derrick B on February 2025
Surface Link
Surface Link
Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Surface) and installing or upgrading new sinks. Currently, Surface Link is the Certified Warranty Inspection and Repair Service Agent for several manufacturers throughout the country, such as DuPont Corian, DuPont Zodiaq, LG Hausys HI-MACS, LG Hausys Viatera, Formica Solid Surface, LivingStone, Caesarstone, Gemstone and many more . Our goal is to help to restore your countertop back to its original condition. Why replace your countertop? Surface Link can repair it for a fraction of the cost!
"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."
JURGEN G on October 2018
Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Surface) and installing or upgrading new sinks. Currently, Surface Link is the Certified Warranty Inspection and Repair Service Agent for several manufacturers throughout the country, such as DuPont Corian, DuPont Zodiaq, LG Hausys HI-MACS, LG Hausys Viatera, Formica Solid Surface, LivingStone, Caesarstone, Gemstone and many more . Our goal is to help to restore your countertop back to its original condition. Why replace your countertop? Surface Link can repair it for a fraction of the cost!
"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."
JURGEN G on October 2018
Rescue Link
Rescue Link
Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.
Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.
FAQs for home warranty projects in Charleston, SC
Many benefits come with buying a home warranty when selling your home, but there are drawbacks to consider, too.
Pros
Peace of mind of home repair coverage
Incentive for buyers
Transferability to new owners
Prevent post-sale issues
Cons
Expensive cost
Exclusions of certain features or appliances
Coverage limits
Often difficult to understand
Potential wait for claim service
On average, a home warranty costs about $1,100, ranging from $80 to $8,300, depending on your home size and its features, type of home warranty plan, and the coverage included. Your home’s location also factors into the cost of a home warranty, with areas with a higher cost of living experiencing increased warranty costs. Additional cost to consider include:
Deductibles: $75–$125 per call
Add-ons: $2–$35 per month
Premiums: $200–$1,200 per year
Several factors make a home warranty worth it or not, especially the age of your home and the condition and age of the appliances in it. If you buy an older home with most or all original appliances, a warranty may be worth the investment as these home features are more likely to need repairs or replacements. However, if you’re buying a new-construction home, a warranty may already be included, and you may not need to use it for several years. In this case, purchasing add-ons may not be worth the cost until a few years later.
Offering a home warranty when selling can make your property more appealing to potential buyers. The warranty gives them peace of mind that many systems or appliances will be covered if they need to be repaired or replaced in the near future. Additionally, the home warranty may cover problems that arise during the home sale, such as a leaky roof or water in the basement.
The main types of home warranties cover the basic essentials, but additional plan types focus on specific areas such as:
Appliance plan: This plan covers typical household appliances like refrigerators, stoves, washer and dryer, built-in microwaves, and dishwashers. It costs $360 and $540 per year.
System plan: Costing between $360 and $540 per year, this plan covers central home systems like HVAC, plumbing, electrical, and water heaters.
Combination plan: This plan type covers both systems and appliances, costing between $545 and $1,500.
The Charleston, SC homeowners’ guide to home warranties
From average costs to expert advice, get all the answers you need to get your job done.
- •
If you want to avoid unforeseen repair costs, it’s a good time to look at home warranties. Learn more about home warranty costs and if it’s right for you.
A seller’s home warranty can be a great way to protect yourself from unexpected repair costs leading up to closing, and it can also entice buyers.
A home warranty can be a helpful tool to make a real estate transaction go smoothly, but who pays for a home warranty? Learn who pays and why in this guide.
Home warranties can provide peace of mind and savings on repairs and replacements. Learn how long a home warranty lasts and how to extend one.
If you’re looking to add a level of protection to your home’s appliances and systems (like plumbing), you may be considering purchasing a home warranty. Keep reading to learn about the various pros and cons associated with common home warranty plans.
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