Founded 1983 • With Angi since July 2007
Service Provider Response
This was not a standard service call but an after- hours repair at the beginning of the historic deluge. The customer considered a damp spot on the block wall in their attic an emergency worthy of setting up a 2 story ladder and working on a steep 10/12 pitch roof in the pouring rain. The leak I patched for this customer was not affiliated with the roof I put on. The water was coming in through the mortar joints on the parapet fire wall. I photographed the problem area and showed it to the customer so they were aware prior to the repair that the issue was not with the roof and thus not covered under warranty. Even so, when the customer called to express their disappointment with the invoice I waived the charge since I did not give them an amount prior to the repair. I do not think that showing up within an hour of a phone call after hours and in the pouring rain and waiving the invoice warrants the low grades given.Service Provider Response
I would like to express my sincere apologies to this costumer. It was my mistake, Sometimes things get hectic around here and I must have missed your email. I am very glad that you were able to find a suitable contractor. Apologies, AndreaThere's nothing more important than having a roof over your head. And there's nothing more important that picking the right roofing company to make sure your roof is installed correctly and maintained properly. Our customers say we're the best in the business. We specialize in residential roofing and general home repairs, with 15 years of experience. We use only the best products and materials, we are dedicated to completing each project in a timely manner. Â
Angi Certified
At Powell Roofing, our staff has a combined 50 years of experience delivering unsurpassed roofing services in Charleston, SC and the surrounding areas. We are locally owned and operated and as a trusted, local roofing company, you can rely on us for outstanding workmanship offered at affordable prices. We are completely dedicated to ensuring that you will love the new look of your home and we stand behind our work offering 10 year warranties on all work and up to 50 years upon request! We specialize in all aspects of the roofing industry as wells as windows, siding & painting. Please call us today for a free estimate! Â
Angi Certified
The experts at Charleston Roofing and Exteriors, LLC are dedicated to superior roof repair, replacement, and installation services for homeowners in the greater Charleston area. All of our roofers have experience working with a variety of roof materials, including traditional asphalt shingles and metal roofing. We never take our customers for granted; we take the time to create relationships with each and every client. Â
Angi Certified
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