Get matched with top foundation drain installation pros in Charleston, SC

"Please see the earlier review (3/12) for context. I wanted to take a moment to share my experience with Mt. Valley Foundation Services regarding our sump pump installation. Overall, the team did an excellent job with both the initial installation and the subsequent repair of the discharge lines, which had come apart over time. They were professional, transparent, and truly seemed to care about the project. The only challenge I encountered was not with Mt. Valley Foundation Services itself, but rather with its parent company, Ground Works. From my experience, Ground Works has acquired many smaller foundation companies across the U.S., and it seems they may be struggling with logistical coordination. The call center they use is not very user-friendly, and I experienced multiple miscommunications and scheduling errors. Unfortunately, this puts Mt. Valley Foundation Services at the mercy of Ground Works' logistical issues. That said, I highly recommend working with Mt. Valley Foundation Services. My advice is to obtain the names and direct contact information of the service team when booking—this makes future communication significantly easier. Once I was able to reach the team directly, they went above and beyond to accommodate my needs. Living in a flood-prone area, I feel confident that the sump pump project they completed will be a tremendous benefit to our home and property. A big thanks to Danny (the manager) and his team for their outstanding work!"

"Poor quality work. Monty and his sons finished our project just over a year ago. We have had problems with every aspect of the work that was done - plumbing, electric, HVAC, cabinets/drawers, flooring, tile, appliance installation. Most recently was a $300 bill to reinstall the garbage disposal that Monty and his sons incorrectly installed. The plumber said he'd never seen such a lazy job done. For the record, I presented Monty a list of issues a year ago and instead of fixing them, he walked out on us. So please think twice before working with this company that claims they are "built on trust and focused on quality.""

"We hired Pink to install two new tankless water heaters. From the beginning, we had issues. Lewis came out and said it was our mixing valve but did something and said it was working. It wasn’t. Several visits later it still wasn’t working Their solution was to keep the upstairs super hot when people wanted to shower downstairs and turn it down when we used the upstairs shower. So that’s what we did to get by. A few months later the downstairs unit stopped working. The motherboard had to be replaced. We asked why a new unit would have a motherboard fail and they told us it just happens. We continued to have issues with the upstairs unit and eventually the downstairs unit had problems again. Finally, after two additional visits, a new plumber from Pink got on the phone with Navien, discovered the unit was never changed from factory settings and was running as a commercial unit which is why the motherboard went and which was causing it to run constantly (burning gas) The plumber also told me it had never been installed properly and was missing a part but was now working correctly. At the same time, he looked at the upstairs unit and said he did something to fix it. The next morning I had no hot water. He came and fixed that (apparently he had switched it off). Shortly thereafter, an alarm went off for the unit. The same plumber came by and reset it while out for the evening. When the next person took a shower, the alarm went off again. At this point I was furious and demanded someone from their company fix this very expensive and brand new unit once and for all. They would not come out again so fortunately, I had to call another company. They said that unit (a Rinnai) also was incorrectly installed and was soon going to be doing damage to our pipes in the walls due to the manner in which they had it draining. It too was missing something which is described in the plumber’s assessment. At this point we feel Pink Plumbing (who had sometimes returned for free, sometimes charging us over 8-9 months) should be responsible for the repair work. We are asking Pink pay compensation for the emergency visit and the repair work on the second unit. We spent many months with two units working improperly costing us time and money. We contacted Jud Leggett several times and he always says he will look it over and get back to us. He never does."

"My husband and I decided to remodel our main bathroom, with a goal of updating our vanity and shower. We found it surprisingly difficult – many contractors didn’t bother to return calls, quoted ridiculous prices, or required us to do additional services we didn’t want or need. It was a delight to meet Vanessa at Evangeline Construction. From the moment we met, she sized up our space, listened to our goals, and offered suggestions. The project cost and timeline were just as she quoted. Vanessa maintained communication with us throughout the process – she was friendly and responsive to questions, and kept us up-to-date about the plan. If something needed attention, she was on it. All the vendors she recommended were professional and courteous, hardworking, and cleaned up after their work was complete. Danny created a custom vanity and framed out a mirror for our space. I am very pleased with the results, and would highly recommend Evangeline Construction for any remodeling needs."

"Eric and his crew tackled a long-standing drainage problem in the basement of our 1932 Craftsman bungalow. We'd had several estimates and options but They impressed us from the start with their solution to the problem and their professionalism. They were great communicators and kept us apprised of what they were doing every step of the way. Can't recommend them enough."

"Claudio and his team did an incredible job installing a screened-in porch addition to our home. Claudio provided detailed communication throughout the entire process. His team worked quickly and completed the job ahead of schedule. We are very impressed with the final product and highly recommend Claudio!"

"They were very prompt and professional. I will definitely call them for all my plumbing needs"

"AJ came out to my house to do a quote to replace the sink drain stopper for our two bathrooms. The quote was so much less than the other two quotes I had obtained that I hired him to do the job on the spot. He did the job professionally and in a very short time. He was also very personable and very friendly. I will call Servant Plumbing and ask that AJ come and do the same job at a condo I own in Mt. Pleasant."

"Steve performed this task exceptionally. He worked alone on a task that required two to three people. He assembled a very complex Murphy Bed. It looks beautiful! He also had to deal with some product non-comformities that he reworked and now they are not noticeable. I highly recommend Steve to perform outstandingly in any task asked of him."

"Super helpful"