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"Home security has never been my favourite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT Authorized Dealer - Safe Haven and New Security INC. Bill Wood from ADT Authorized Dealer approached us in August 2019 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT. We feel great knowing who to call and who to let in our house when we needed them. Communicating via text message and follow ups afterwards were "Better than Expected"! Thank You ADT Authorized Dealer - Safe Haven."

"Ray, the owner, has come to my home on more than one occasion to assist me when I had questions regarding the home security system he installed for us."

"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

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He was GREAT!

Will totally recommend him to anyone looking for handy man jobs.  He fixed two of our old door latches as well AND finished on time.  We are hiring him again for our upstairs walls and staircase.

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"Friendly prompt response by phone on initial contact. I faxed a detailed list of tasks to facilitate assigning the work. Scheduling the work was somewhat of a challenge due to their constraints and my schedule. I had three visits from two different techs. The first tech was highly skilled and professional. He came twice. However, it appeared as if the less challenging tasks were cherry-picked leaving more challenging jobs undone. For example, why not complete all the painting jobs? Two garage steps were never painted. The tasks that second tech attempted all had to be redone. Sloppy paint touch-up in one bathroom. They did not use tape or remove fixture covers for red & orange paint. He forgot to paint the wall behind the door, the nail pops were fixed but not painted and they popped again before they could be painted. He repositioned the ironing board holder that he had installed too low but, left the first holes in the wall without repairing them. Did not caulk all areas. When I contacted the company with my concerns they said that they needed to send the initial tech out to fix things that were not satisfactory and finish the job since he was their best guy but, he was booked up for a few weeks. After a few attempts to reschedule I did not call back. My work travel schedule was prohibitive in the fall, which is why I tried completing the work during the summer. I eventually hired other companies to complete the work since I believe that they did not have the skills or will to handle all of the tasks. Hired a plumber for the sink, plaster for the nail pops, electrician for light switches. I fixed the paint & caulk myself and still need somebody to stretch the carpet. In hindsight, I believe this company is better suited for a shorter list or single task project. I really wanted a handyman to take ownership and go through the house and take care of all of the outstanding little fixes. They just wanted to get paid and close the job."

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to schedule a free estimate today!

Lanx Home Improvement prides itself on being the number one Home Improvement Company in the area. We service both residential and commercial properties. We've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. Being a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!

David Brown is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"It's all very user friendly and reliable. Jeremy helped get us setup with our new system - he was great, very informative and candid. Larry came out and installed everything, and he was a pleasure. I totally recommend 1st Security USA to anyone in the Washington DC metro area."