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"Fantastic they were prompt&they explained the entire work process,answered all, of our questions,they were upfront about everything!"

"price is better other places magnets do not work keeping panels connected"

"The installers on the day of the project and the owners have always been very kind and proessional. They are not the least expensive company. However, theyhave a good product in those "Marvin" windows and they are professional and respectful of your home. When decided on a company to do your windows at least always keep them in the mix of your consideration as they should always be on your top three list of companies - $, reputation, professionalism in text, emails, phone call and on site visists are important to me. I feel I paid a fair price."

"Very courteous crew who did an excellent job and cleaned up after. Highly recommend them. Very easy to work with for scheduling, etc."

"We had several issues when working with them on the installation at the beginning of the summer that were attributed to a sudden change in staffing. Understandable. Then following the install we had to have them return because the screen for the door wasn't aligned correctly. Aggravating, but not the end of the world. Now just a few months later the door is making a loud clicking sound just before it closes. It's louder than the ancient metal-framed door we replaced. We scheduled service for earlier this week and they never showed. We called that evening and didn't receive a call back until three days later. During that call there was no apology and no explanation provided until I asked why they never showed. The excuse this time was a new scheduling system. Because I wasn't available at a time that was convenient for them, we're stuck waiting another two weeks to have someone look at it. Very disappointing."

"The installation went smoothly and the workers were professional, careful, and cleaned up well after themselves. They figured a better way to run the gas line than originally planned and stayed until the job was done - about 6:30pm. They caused a short in our alarm system when they moved the control box, but immediately offered to pay for a service call by our alarm company, Overall, very satisfied."

"Taylor at BKG Designs was on top of the project from suggested pattern and color to schedule of the installation date."

"Disappointed in the poor job done and the missed cleaning as well as no reply to my complaint!"

"Absolutely the best. Our floors had a lot of old pet and water stains. They were so knowledgeable about wood. Always on time and gave us an accurate timeline. Professional and very hardworking. Left things immaculate. And the floors are gorgeous"

"If you are considering a kitchen/bathroom remodel please read this review. Our kitchen renovation project was started on May 7th. We are now on the cusp of entering the 5th month for this project and our kitchen is still not completed. To make matters worse I haven’t seen ANYONE from Brookside for a MONTH! We had sent an email to the construction manager and never received a response. The sad thing is that this was an ongoing experience during our remodel. They would work for a couple of days and then I wouldn’t see nor hear from anyone for a week +. (This happened way more then we would have expected). The only way I got them to show up was to continually call. I would have to call repeatedly to get my microwave hooked up. I would have to repeat the process to make sure someone was going to hookup our stove, plumbing, etc. I’ve paid 60K so far and I had to be a pseudo project manager! I now have my existing hardware floor cracking because we have been waiting for Brookside to finish the floor with a transition piece. I still have live wires exposed and holes still left in the wall. FOUR months and I still do not have all of my appliances hooked up in my kitchen. Cabinets that came in damaged still have not been replaced. It pains me to write this review but I honestly don’t know what to do at this point. This project has totally been mismanaged and communication has been nonexistent! I will say that the workers who have performed the work have been good to work with. The cabinets that we ordered we are happy with and Classic Rock, who performed the fabrication for the granite did an AWESOME job! (We did not have a conventional layout). If Brookside would have completed this project in a reasonable time frame (I was originally told they would be finished around the 4th of July) then I would have had a much more positive experience."