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"We hired Groundworks (formerly Baker?s Waterproofing) for a $20,000 basement waterproofing project that was promised to be fast, dust-free, and high-quality. Instead, our home was left coated in concrete dust, parts of the job were rushed, and unsafe wiring still powers our sump pump. Promised electrician service has yet to happen. Three months later, the $10,000 filtration system is still unusable. This project has cost us significant time, caused stress for our family, and left us with ongoing safety concerns. We cannot recommend this company based on our experience. Although one middle manager tried to help and arranged partial repairs, upper management ignored most issues. Three months later, the air filtration system remains unusable, electrical hazards persist, and no restitution has been made. What an exhausting mistake at a deeply personal cost. "

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"Prompt estimate and job completed when promised. Replaced bad sections of asphalt, filled cracks and seal coated driveway. Extremely courteous crew and great cleanup. I would definitely use them again."

"I did not get the service that we originally talked about I am very unhappy"

"Rick at Epic took our deposit money and guaranteed a max amount would be withheld if we backed out our project. After receiving a quote that was $70k over our budget, which he said he could work within our budget and would not provide a quote without deposit, we decided to back out. During the whole process Epic cancelled or rescheduled meetings at the last minute several times and was overall unresponsive. Epic the billed us double what they initially said would be the max. After much discussion they finally agreed to honor the original agreement. Since then, they have not sent any additional refund that was agreed upon and have stopped responding to communication. This was our first experience with a home builder and the worst experience I’ve had with any vendor of any kind. There are plenty of builder options, STAY AWAY FROM EPIC!!!"

"On time. On estimate. Well done!"

"They were very professional, cleaned up after their work, and we are very happy with the outcome of the jobs that they did. The team does quality work and we would highly recommend them."