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"We would highly recommend Superior Building Concepts for your next project. After many over priced quotes, underpriced quotes with a wink and a nod to do this small job without permit, or contractors that stopped by to provide a quote that we never heard from again we received a referral from Angie's list for Superior Building Construction.  Stan came by, gave us a reasonable quote then followed up with a very professional and complete contract.  We signed with Superior and were pleasantly surprised with the continued professionalism.  We received compete drawings with architectural choices.  After our selection, it was put through the permit process.  At each point we received proper communication from Stan. Once construction began, Stan was there managing the subcontractors and working alongside.  We were delighted with each subcontractor Stan brought on board.  They were all punctual, courteous and cleaned up everything after their respective jobs were complete. With Covid supply shortages you can imagine some of the issues that arose, but with each roadblock Stan communicated with us and we worked out satisfactory work arounds. This remodel was a pleasant experience and Stan and his team made the difference. You can be confident in your project if you select Superior Building Concepts."

"I could not have asked for a better experience with Service Now.

Jason came to the house to provide an estimate. He was professional, friendly, articulate, and competent. He came up with a few creative ways to get the job done, working around our 90 year old house's quirks. His bid was competitive, comprehensive, and laid out very clearly, and he was willing to answer questions after hours to accommodate my work schedule.

The workers finished the job efficiently and quickly. They kept the job site clean, and even though we hadn't yet moved in, they treated the house as if it were their own. Kelly, the crew leader, had the foresight to modify plans to make the new ductwork less obstructive and to install registers in places that would give us more flexibility with room layouts. When the work was complete, he explained things clearly and had prepared all the tax rebate paperwork so things would go smoothly for us.

After signing the contract, I decided to add a return register in the basement after getting a cost estimate by phone from Jason. When the final bill came, the extra register price was significantly higher than I had anticipated, and after reviewing the invoice, he mailed me a check to make up the difference without even being asked to do so. There were a few minor hiccups with permitting paperwork that Kurt, the owner, took care of quickly and easily without creating any extra work for us.

After having had less than stellar experiences with other contractors, I kept waiting for the other shoe to drop. It never did.

These guys are reliable, hard-working professionals who value good communication and quality work. I can't recommend them highly enough."

"Although we did not accept his bid we definetely would consider his services for other projects"

"Reasonably well. The job was somewhat chaotic but subcontractors were on time and job was completed on time. Project manager very congenial and did care about having the job done well. Tiler was particularly good and personable."

My name is Ed Potter and I run Pro Serve. I'm a licensed and insured general contractor. I've been working in my trade since 2004, with a strong focus on providing safe, clean, organized, and low-dust job sites. As a professional carpenter, I understand that your home is your castle, and I treat it that way.\n\nI am also a hands-on, full-service contractor. No subcontractors, just me doing the work. I can do the entire project, from start to finish. I value clear communication and make sure you know what's going on at every step.\n\nMy prices are reasonable, and I offer free estimates. You also never have to worry about paying an up-front deposit. Regardless of the size of the project, payment is made only when you're 100% satisfied. I want to work with you on projects that fit your budget and your vision.

"Landon came out quickly to assess my water main leak. He was back out within hours of me deciding to go with Service Plus over the other bids, to bypass the leak. He worked with and around my schedule, getting the repair done as quickly and efficiently as possible. Saved me some money on unnecessary items the other companies said were needed (the city inspector agreed they were unnecessary). Landon's attention to detail was great, and the finished line and valve coming into the house looks very clean and professional. When he was done I couldn't even tell where they needed to dig outside. I expected a giant trench in my yard as I'm 75' from the street, but since they drilled horizontally, there was no evidence left behind at all. Will definitely use again!"

"First of all let me say…Job well done! We absolutely love the finished product. Kristi’s ability to perfectly capture our vision was delightful. Dillon and David really brought the vision to life. My wife and I cannot say enough good things IYH. Every member of the team has just been so super responsive and timely every step of this process. Specifically, we have had remodels where the contractors and subcontractors would only respond to me and leave my wife out of the loop or be unresponsive. Not at all IYH's approach. This was literally the best remodel experience we have ever had. We will absolutely work with them again."

"Subcontractors were problematic - made more difficult due to our being off-site by 210 miles - - developed communication method to reduce confusion by taking iPhone photos and texting to show products needed from Home Depot and Lowe's - problems to be corrected -- needed to keep in contact nearly daily to keep things on track during high activity times.  End results were quite good.
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"When I bought my house it was discovered that rats had nested in my crawl space. The rats were long gone but the smell wasn't. Dillon and his crew came out and gave me a reasonable quote. They set up a fan to get the smell out until they could start the work. They went above and beyond cleaning out the old stuff, repaired vents that were coming apart and arranged to get new insulation installed. Super friendly and easy to work with."

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It went great. Installation required two days. The installers were professional and cleaned up well after themselves. The upstairs in our house has only one vent, which is insufficient to keep it cool in the summer. Oregon Heating and Air Conditioning (OHAC) suggested sealing that vent and installing a ductless unit, which would be capable of keeping the upstairs cool in the summer. The old primary unit needed to be replaced, and OHAC suggested a variable speed unit to replace the old fixed speed unit. Everything got installed on schedule and they cleaned up after themselves nicely. The new ductless unit required pipes & wires to run down the outside of the house, and they hid them with a  cover which looked good. The new primary unit is much quieter than the old unit, and both new units are keeping the house cool in this hot weather. They should provide a 40% savings in electrical use as well.

The only hiccup was the new thermostat. It behaved strangely, and rather than spend time diagnosing the problem OHAC sent a technician out to replace it right away. The new units are so efficient they qualify for tax credits and rebates. OHAC completed all the paperwork and registered them with the manufacturers, so all we had to do was file the papers. This reduced the overall cost of the new equipment, which was great.

We've been using OHAC to maintain our old heat pump for many years and were always happy with their service and pricing. This experience was consistent with that history.

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