HUDSON Plumbing Heating & Air Conditioning Inc

I had $2000 worth of work done at my house one day. I told the employees that I would pay the bill after having an investment check forwarded to my house and that this would take a few days. They were fine with that. They did their work, and presented me with the invoice. The invoice noted that payment was due in 10 days. I requested my investment check the same day that they finished, a Wednesday. The check arrived on Saturday morning and I deposited it in my checking account the same morning. The usual 3-day hold was applied to the check, starting on a Monday and making the funds available on a Wednesday. On that Wednesday, the 7th day day after they finished the job, owner shows up at my house. Conversation proceeds like this: (me) "Hi, what's going on?" (owner) "I came here about my money." "Where's my money?" (said in an aggressive tone of voice). I proceeded to tell him that I was waiting for a check to clear its 3-day hold and that I would pay the bill once that was done. He told me that his employees left my house last Wednesday and that "checks don't take that long to clear." I proceeded to tell him about requesting an investment check--his employees should have relayed that information to him--and that I deposited it on Saturday so that, yes, checks do take that long to clear. I then reminded him that on the invoice, it indicated that we had 10 days to pay the bill. He told me that his invoices always have a 7-day payment date. Interesting, since the invoice I have says 10-days payment due. It appears that the owner was either lying and trying to intimidate me or doesn't know what is going on in his company. Another interesting fact is that IF the invoice truly indicated a 7-day payment date (which it did not), then he was showing up at my house on the 7th day...too early for the bill to be late. Technically, I still had time to pay the bill (which I had intended to do on that Wednesday all along because I knew my check was had cleared that day). I resented his demeanor and being treated as a deadbeat. Bottom line: this guy is an a**hole. Don't give him any business. There are plenty of plumbers in Tulsa. Give your business to one that knows how to treat their customers with respect.

The service person arrived a couple hours after calling them in the morning about a severely leaking water heater. By early afternoon they replaced the water heater and the job was done. Great job. Service person was friendly and knowledgeable. We weren't given options on replacement, and had to ask, Couldn't validate that the price was a good value, but we moved forward given the emergency (no hot water the weekend before Christmas). Would recommend them for work in the future. Great customer service and responsiveness.

It wasn't an emergency, so it took a couple of days to schedule a repair, but not a problem. Reasonably on time and quick repair. Required cutting drywall and installing an access panel, but I expected it. Courteous and professional. No issues, and problem fixed. I would have no reservations about recommending their services.

Wonderful! They did it in a timely manner and even unclogged a sink for me since they were already there!

The installation of our new digital thermostat required some rewiring. It was a tricky job on our old house. However, Hudson got the job done well and in a timely manor. We have, also used Hudson for plumbing repairs and installations. They always are prompt, efficient, reasonably priced and do a terrific job.

Had a water heater replaced. They did a good job.

I hired these people based on the fact that they were rated so highly here. A subordinate reason was thatI know people including my parents who have had work done with them. There arrived right when they said they would which is a big deal to me since I had to schedule around my job. The two that came out were very courteous and knowledgeable in what I needed. There is no doubt in my mind that I would hire them again.

They were prompt, friendly and did a good job. I will use them again.

Mark came the same morning I called and fixed the leak which was on the back side of our hot water tank against a wall which was hard to access. Once the leak was fixed we tested the water pressure on our new fridge and it was very weak. He suggested that we replace the cold water line coming off the hot water heater and create a new junction for our ice maker line that is easily accessible and has an easy shut off valve. He thought the main line was corroded at the junction point and preventing a strong flow of water to the ice maker water line. He was correct since the ice maker hose was replaced the day before. It took an hour and it fixed all of our problems with the water pressure into our new fridge. I felt the price was very fair considering that if we had done it ourselves we would have had to go to the home improvement store multiple times to get parts and parts add up quickly. Our hot water heater is 25 years old and I have been holding my breath for 12 years that it doesn't die. Mark answered all of my questions about a tankless vs. tank hot water heater and how much it would cost to install a new one. He also said we had the room to move from a 40 gallon to 50 gallon tank if we wanted to. He was honest and did not see any problems with our current tank except how old the sticker says it is. We will be using Hudson Plumbing when it is time to replace it. I highly recommend this company. One of the competitors came to my mother in laws house and capped off and extra faucet in the garage that was leaking. It took 7 minutes and no parts and they charged about the same as this service call cost.

They were recommended by a friend. They did a pretty good job but we had one little problem. When we contacted them about it they immediately came out and took care of it. Their pricing was good. When I knew we were having a problem I looked a little bit at major home improvement stores. I liked the product they had better, but the pricing was about what it would have cost me if I bought the unit at the major home improvement store and had it installed. Their response when I called was immediate and they came right out and fixed it. The code out here says they have to put a pan under the water heater with a run off from the pan in case the pop off valve goes off. Since ours is in the garage they tried to hook that in to the same line that was carrying the condensation from our heating and air unit and they put it in wrong so that when the air conditioning was on the condensation ran into the pan. So they had to come back out and redo that. It was nothing wrong with the actual installation of the hot water heater itself, we have had no problem that at all. They came right out when we called. They came when they were supposed to. I had no problem with their professionalism. This was the first time I used Hudson.

I had a spot on a cast iron pipe that had previously been patched that was leaking. They re-patched the leak and I've had no further issues since their visit.

Roger Hudson and his entire staff are extremely professional. I received quotes from several companies and Hudson was by far the least expensive for the same quality system. The installation went much better than I thought. They were very punctual, completed the entire job and only a few hours and were so clean, you would never had known they were there, except for the new equipment I would recommend them above all other companies in the Tulsa area.

The 2nd floor bathtub was leaking. I called this morning, concerned that the leak would eventually cause significant damage. She said she would have someone out later in the morning or early afternoon. She called back 10 minutes later and had someone ready to come out to take a look if I was available. Twenty minutes later he showed up. He took the time to make sure it wasn't a plumbing issue, and then offered suggestions on where and how to seal off the area to prevent it from occurring in the future.

While he was here he asked if he could also bid on our HVAC. He e-mailed a professional bid to us the next day. We did not use him because the HVAC bid was not competitive.

Our sewer system backed up into the house on a Saturday morning. The plumber arrived within 90 minutes of my call and worked for 2 hours to clear a mass of tree roots from the line near the street. He also fixed a leaky kitchen drain. The response time was excellent and the price was fair especially for a weekend.

The plumber was very polite but did not have the right kind of faucet on his truck. He had to leave, go to the supply house, then return to finish the job. He did a good job, and so far the faucet are working properly and not leaking. However, all this traveling around was included in the amount of labor charged, making the cost really high. Hudson Plumbing did credit us the charge for 1/2 hour, which was appreciated.

They had to come out 3 times before it was fixed right.

took 1 hour in all to do find problem, get part and replace. Very efficient

Jeff was punctual, professional, friendly, and completed the work in a timely manner. He explained the options for repair and made recommendations for further work in the kitchen. Since I am planning kitchen and bathroom renovations in the near future I will definitely be using Hudson Plumbing again.

They've done great work for me. Everything was great. They did everything good. I don't have any complaints against them.

Service provider was friendly and courteous. Complimented on the fact that I cleaned my AC unit and it will help the life of my unit. He checked my filter and thermostat. He added less than a pound of Freon to the unit and didn't charge me. I would definitely recommend this provider to someone else.

Great service, friendly guys.

Great. Weather did not permit him to service secon unit. He will return in. Few days to service it.

It went very well. They showed up on time and completed the work in a timely manner.

Toilets were acting funny, gurgling coming from shower drain, floor drain in garage backed up. Called at 7:15am, James was here by 8:30am. He diagnosed it just by seeing where the garage drain had backed up and opening the cleanout drain and watching the water drain in there. He got his sewer machine and pulled out tree roots with it. He told me to flush the toilets and run the shower and sink faucets and empty the washer that I had filled to check to make sure it was draining well. He was done and gone by 9:30am. James was very nice and answered all my questions. I have used Hudson before and will use them in the future if the need arises.