Get matched with top siding pros in Broken Arrow, OK

"First, let me state that I believe Burnett to be a good company. When the right crews are doing the work, I believe their finished product to be satisfying to the customer. I do not like writing a review that is unsatisfactory and I am normally very easy to please as a customer. I was apprehensive in who to choose for installing siding on my home. I gave it a lot of thought and decided to go with Burnett due to positive reviews. I knew I was going to be spending more money to go with Burnett but it was important for me to have the assurance of quality work performed. On the third day of the installation, I found out on my own investigating that the installers put in my vented soffit over my existing wood without opening up any holes to vent to the attic. When I asked the installer what they do to vent the air, he told me “we cut out holes in the wood.” I then asked him why he didn't do that on my home. He said nothing. At this point, I contacted the sales manager I had been working with. I told him that I had issues with the siding installation. He was unfortunately ill so he could not assist. However, he did say he would refer this matter to another employee. I waited over 24 hours and received no contact from Burnett. Meanwhile, the questionable installation was still being performed. I then contacted Burnett again and finally received correspondence back. I was told they would remove the first crew and bring in a second. The sales manager apologized for being out of work and mentioned that he would have been on site several times to check their work and speak with me. The second crew was like night and day. They were very professional, quick in their work all the meanwhile maintaining quality. They took off the fascia of other parts of the house and vented the attic in which the first crew did not do. After they were finished, the gutter install was scheduled. This third crew was fantastic and friendly and did a great job. My main issue outside of the first crew, was a communication deficit on the part of Burnett. Although I understood that the sales manager was ill for a while, I never received another phone call from the sales manager ever again. The last time we spoke, was when he told me he was getting another crew to my home. He could have called me while the second crew was on site and asked if the install was any better. I had to make all the efforts to have any semblance of communication. The only contact I had was with the on site crews. Clean-up issues were really never my concern as I realize you will find pieces from the installation scattered around your home no matter what the effort. However, I had to spend about 3 hours picking up large pieces of old guttering, large cardboard boxes, many cigarette butts and a large amount of fragmented aluminum trim. I shouldn't have had to make such an effort to get communication from Burnett to address installation concerns. I also did not see any managers stop by during the installation process. Hopefully, my install was not what is typical from Burnett and I would say that if anyone goes with them, the odds are good you will be satisfied with hiring them, just as long as they solve their communication problems during the installation as well as after. I had planned on them coming out to do some exterior doors, but after this job I will not go with them again."

"Very professional organization. They did a complete roof, (shingles/decking) on my house and garage along with some ""miscellaneous framing"" that turned into a whole project of its own. Despite grossly underbidding the framing portion, which turned out to be considerably more involved than previously thought, they stood by their original quote and did an excellent job. I don't see any corners that were cut and the materials appear to be top notch. They also did a fabulous clean up job after completion. Highly recommended honestly."

"Very good work. Great attitude. Value was excellent. I am asking them to perform more work for me soon."

"Needed new siding and Isaiah did a great job installing new siding for me!"

"Kyle is a wonderful Handyman and I have a lot more work for him. SOON! Very professional young man, very personable. He made us feel very comfortable with him and his work. Very Happy!"

"They did a great job putting a new roof on our rent house. They redecked it, roofed and put new gutters on. It looks great!"

"They've installed trim, and also finished up some interior painting that I didn't have time for. I would recommend them to anybody needing similar work done. They're just really professional, and their process was very easy to deal with."

"I was great working with Todd and Matt on the custom cabinet doors they installed, as well as the repairs they performed to the exterior siding of my home. Yep, these guys can do it all! Both jobs were done with excellent quality and workmanship. They were attentive to every detail and I really appreciated how they communicated with me throughout the project. I look forward to working with them again."

"Andrey did a great job replacing our broken wood siding. He installed a better material than before and used the proper nails compared to what had been done previously. Job was completed the same day as quoted and at the agreed upon price. He communicated clearly throughout the job and responded to all texts promptly."

"Prompt appt didn’t have to wait all day. Excellent repair work done to alleviate the problems I was having."