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"The replacement of our 15 year old HVAC system went well. Pricing was competitive with others and customer service was great. There were a couple of issues we brought up regarding the installation and Elliot addressed them immediately. We are very pleased with the system installed, and will use Cincinnati Heating and Air Conditioning for service and other needs. Elliot is very honest and all involved were very courteous, especially regarding COVID 19 precautions and concerns."

"Service technician was very professional. He took time to show me what had to be fixed and explained how it would improve furnace performance. He took the time to make certain I was satisfied with the outcome. He tested the systems to check they were in good working order. Finally we have excellent customer service."

"They were very professional from the very first contact we had with them.  I had contacted them several months ago to get pricing information and an explanation of what would be done.  Steve  (the owner) provided a very thorough explanation of the process and what was involved.  When I explained to Steve that we were going to have drywall work done this past winter, he recommended that we wait until it was completed before we had the vents cleaned.  We followed his advice and scheduled the service after the other work was completed.

When the workers arrived, they very patiently explained what would be done and went through each room to verify the number and location of each vent.  During the whole process, they were very respectful of our home and didn't hesitate to answer all of our questions.

The entire process went exactly as planned.  We are very pleased with the results (I  actually asked to see what was removed!)  and we would definitely use them again.  We highly recommend this company."

"Provider did a good job install sump pump.  Also installed new back flow valve.
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"well done, correct function and replace of poorly welded coils from factory installation - still under warranty."

"Installers on time, called ahead to confirm. All 4 courteous and professional. Explained everything. Worked carefully. Efficient, not rushed. Helped move some of attic stuff and cleaned up well afterwards."

"Got a great deal on the humidifier and installation cost. They were able to squeeze us in very quickly."

"After installation there were various problems that required my propane provider to become involved. Comfort solutions took care of all of the coordination as both companies worked to locate and resolve the problems. All said it took 2 days. By the 2nd day the service manager was on-site with the technician. The attention and responsiveness were excellent. That really went a long way to easing what could have been an extremely frustrating experience. Excellent customer service."

"Excellent service and then techs are very professional and great at troubleshooting. They were able to fix an issue with my heat pump that another company failed to diagnose. Blue Collar will be my first call for HVAC work from here on out"

"Jim was in the area here in Nashville, and I spoke with him about my computer. He was extremely knowledgeable about everything computer related, and seemed very familiar with the problems I described having with my computer.  I also had a very old fax machine that I was manually having to scan documents and fax them, over and over again. Sometimes, even the same ones. Jim advised me on what kind of printer to get, as well as what type wireless network to get and even went with me to Staples to purchase the items (That was over and beyond the call of duty in my opinion). I am a business owner for a trucking logistics company, and my computer is my livelihood, so I really trusted that Jim would get my system working, and help me with my scanning and faxing issues.



Jim arrived on time, and got to work right away.  He took the time unbox my printer, set it up for me, he also set up my wireless network, and the entire time he helped me understand exactly what was going on.  He showed me how to set up my wireless, how to make changes to it, he even went through the manual on the printer with me, and showed me how I could scan documents directly to my computer and save them....and then just fax them out all from my computer!  He then started cleaning out some of the toolbars and bad software I had inadvertently installed, then he ran the virus scanner, still showing me how to do it myself, and explaining to me how I could avoid these issues in the future.  I have to say I have never had such excellent customer service from a computer repair person. He removed the viruses, and even offered to put a remote software package on so that if I ever have any problems in the future, he could access my machine remotely, and help me fix them, essentially saving me the cost and time for the future.



I would HIGHLY recommend Jim and North Alabama Technical Services for any and all computer work. Jim was an absolute pleasure to work with, and again, I've never felt so well taken care of with my computer issues before. If I could give him all A+'s I would.  I have seen a recent review that mentions that he takes advantage of businesses, but he only charged me $75 and gave way more than that in service. I really appreciate him for all he did for me.
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