Get matched with top boiler installation pros in Pleasant Plain, OH

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"I must apologize for the delay in submission of this report. My business and the travels it demands have commanded the majority of my attention in recent months. It is for this very reason that I use Angie's List as a guide in finding providers such as Watkins Heating and Cooling.....I can trust that they will do a great job without the need for me to be present for every project.
I shopped 3 providers rated on Angies List. I found Elliot Watkins to be a unique balance of experience, professionalism, and sincerity in his approach to business. No-nonsense, no aggressive sales tactics, and a good knack for listening to his customers.
A few weeks after meeting Elliot in our home, I called to ask a few clarifying questions and when they could perform the work. The date was established on that call. About 2 weeks later, the equipment was delivered the day before the installation was to be performed, and the 2-man crew reported early the following morning. 
I was pleased with the courtesy and respect for our property displayed by the installers. Additionally, they were personable and a pleasure to work with. The job went very smooth with removal of the furnace/air handler being accomplished without a scratch to a wall. The installation of the new equipment went very well. The attention to detail with regard to wiring, refrigerant tubing runs, and other details some customers would not notice, was great to see. A follow-up call was made the following morning to be sure all was ok (which it was).
I could not have been happier with the way the installation proceeded, the professionalism of the crew, and the follow-up. One good thing about being a little tardy with my report is that I can offer a better perspective with regar to the PRODUCT.
I replaced our HVAC system pre-emptively. It was still in good working condition, but knowing its days were limited, I chose to replace it when it was convenient for me. After a full heating season, I am very pleased. Further, getting into the cooling season, I am equally as pleased with the airconditioning side of the system. This system provides a level of comfort we had not experienced in our home previously. The temperature is surprisingly consistent throughout the house and I sleep much better due to the low sound level of the air handler and the condenser outside a bedroom window. And,without a doubt, my overall energy bills have been greatly reduced. This system has given me some choice in my heating costs. Previously I was hostage to the whims of my propane gas supplier. Now, I can decide what makes sense and heat our home in the interests of my family. So...kudos to Watkins Heating and Cooling and, so far, to Trane. We could not be more pleased. With an investment this large, longevity will tell the story. I hope it proves to be as good a product in the long term as it does now.
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"Dave was very professional. He took the time to explain current condition of my heating and air unit and the options available to keep my system in top running order. Highly recommend."

"I had my oil furnace given a pre-heating season tuneup. Had previously contacted a larger company, but they couldn’t get to me for 5 weeks, well into December. MRO could get me in within days. The technician was prompt, and the work was completed within about 75 minutes, including a run he made to get the proper-size nozzle. I’m impressed and plan to use MRO Mechanical again."

"We had decided to get a new furnace and the furnace company recommended a cleaning by Hi Tech prior to installation. Hi Tech was very clear as to  price and procedures on the phone- they charge a starting price plus a per-duct charge past a certain number.  The total cost ended up as $500.

The 2 workers were on-time, courteous, pleasant, and very professional. They worked non-stop for over 3 hours, hooking up their equipment to every duct and vent in the house as well as cleaning out the old furnace itself. After living in the house for 18 years and having cats, it's embarassing how much cat fur and litter  they pulled out- not to mention the tennis balls???

Whne they were done, they replaced everything and cleaned up. The house smells better and the furnace is noticeably quieter (we haven't installed the new one yet).   We will definitely use them again and would recommend them to anyone."

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"Last winter our old furnace wasn't working properly. Called Hauser and they came to our house within 2 hrs as furnce not working and very cold. Heat exchanger bad in an old furnace. Got quotes on 3 different furnaces that night and it was installed the very next morning! Since installation their service has been 5 star. Highly recommend Hauser Heating & Air."

"Kirk arrived and listened carefully to our problem and what had been done to date.  He diagnosed the possible problems, and thought that he could fix the unit rather than replacing it.  We had proposals to fully change out our system:  not one heating and cooling company was interested in working on the unit to repair it.  Kirk analyzed the potential problems and systematically tested the outside unit thoroughly.  We repaired the unit, vs. replacing it, and saved us thousands of dollars.  He is a pleasure to work with, and I will recommend his company to everyone I meet.  Honorable, hard working and trustworthy.  Most highly recommended!!
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"I had never heard of product before program. Installation went well. It seemed thorough and quick. Efficiency of product will tell in time. I would use this company again if product works as stated."

"Ricky is an excellent technician. This is a new house for me and not familiar with some of the equipment. He completed our checkup and told me it was in good condition, familarized me with the system and some of the plumbing. That is part of the reason I signed for your plan. I was impressed with Ricky and his representation of your company. I would like for him to do my air conditioner in the Spring. Thank you."