Get matched with top pool builders and installers in Riverside, OH

"Jory is a gentleman and honest to a â Tâ . His crew is quiet and hard working. I HIGHLY RECOMMEND THEM"

"We cannot say enough about the amazing staff at Advanced Backyard Solutions. After speaking with several pool contractors, all of whom either did not win our trust or they simply never got back to us, we found this incredible team. Throughout our journey towards pool ownership, we encountered many people, several bids from local pool contractors, and many disappointments. We soon came to learn that Advanced Backyard Solutions is a family-run business, and that is the essence of how they treated us from start to finish and beyond, like family. Our job was extremely difficult, a pool on a steep incline that would require terracing. Frankly, we're not sure ours was their favorite job because of the extreme challenges of the hillside terrain, the same conditions that drove other contractors away, but every one of the crew associated with Advanced Backyard Solutions should be commended for outstanding work and detailed professionalism. From the initial design and visual/conceptual renderings, to ground-breaking, construction of the retaining walls, pool delivery, concrete work, electrical work, plumbing, the retractable safety cover, and everything in-between, Advanced Backyard Solutions delivered! They even attended a tricky permitting hearing to ensure our county zoning board had all of the facts to approve our build. The result has been nothing short of stunning, picturesque, and worthy of an award. In your quest to find the best fit for your pool, retaining wall, and/or patio project, you absolutely owe it to yourself to contact the Advanced Backyard Solutions family. Ask for Jacque (pronounced "Jackie") and tell her Steve and Andrea sent you!"

"BEWARE: Lien Threats & Hidden Pricing I'm 45, have owned three 100-year-old homes, and never left a negative review until now. I hired Honey Go Fix It to reseat a toilet. I signed on a phone screen where the price was obscured. The job took <20 minutes. The bill? $481.65. A wax ring costs $10. When I called to discuss the sticker shock, Kassandra (the President) threatened a mechanic's lien on my house in the first two minutes of the conversation. I offered $300 to settle amicably (extremely generous for 20 mins of labor). She refused. However, in her email refusal, she admitted they are "adding extra clarity steps... to help prevent future misunderstandings." She acknowledged in writing that their process causes confusion, yet still threatened our property rights. I paid the invoice to avoid the lien. WARNING: They use exorbitant flat rates and digital screens to hide the total until it's too late. Get the price in clear writing before signing. Better yet, avoid this company."

"Very good job and very friendly and competent man--would definitely hire again!"

"Love this pool, it has been an absolute dream. Thankful we are getting to enjoy it this summer."

"I have worked with Jay for over a year now. Despite the fact he was very busy this year, he always responds to my texts. He opened and closed my pool extremely efficiently. I would highly recommend Jay and HD pools"

"Great! Would hire again. Our house looked so different after the updates."

"If I could give Watson's of Dayton a score of 0 stars I would at this point. I have shopped at Watson's over the years, and I continue to run into customer service issues. We first bought our pool there and the pool was was incorrectly manufactured, and it was a battle and to get them to agree even though it was obvious that the holes were punched on one side incorrectly as half of one bolt hole was completely open and when the wall went together it would not fully set in the track. STRIKE ONE. Now we ordered a Bull Frog spa that was already on order when we purchased at the end of April. We were told that COVID would not affect us receiving the spa so we went with that one instead of one that was already in stock. We continued to have to call for updates after a month and a half of no news and expecting to get a call for delivery, to find that due to COVID the spa still had not even started being manufactured. Which I have no issue with and understand that COVID is causing delays everywhere but to have to call to find out this info was my first issue, I should have been notified of the delay. We were then given a date of July for it to be completed the day after I still had heard nothing so I again called to find out it still not in production yet. We were again give another date, again no update from Watson took me calling again to find out it again is still not in production. All I asked for is a little customer service post the sale especially for something that cost as much as this spa. Watson assigned someone to keep me updated which started out well but then again nothing until I was told it would deliver on the following Wednesday. I was told I would get a call Monday to schedule, Tuesday at 4PM I finally called to find they just put us on a deliver list at a time that would not work for us. I told them that it had to be before 5PM which I was told it would be delivered by 4PM and they would have time to get it in and be gone before I need to leave which I agreed to. It is now Wednesday and at 5 till 4PM I called since I had heard nothing, to find that they were doing an install and then had another and would not be at our home until after 6PM which is still even after what we were originally told. With all of the issues getting this spa we were told we would be first on the deliver list the day it arrived.. Look that just appears to be another lie... Now I call back in to tell them it needs to be delivered the following morning which I am told they don't deliver spas on Thursdays. BUYER BEWARE... Watson like all company's has been affected by COVID which is not an issue the issue is instead of just being honest they continue to lie to a customer, and I am sure I am not the only one. Watson's should be ashamed of their poor customer support, and in ability to communicate with a customer that paid in full. DO NOT PAY IN FULL until you get your product from Watson's then maybe they will work better with you. ***UPDATE*** Sales manager Drew called to tell me they could not deliver and then told me he called me on Monday which again was a lie it was Friday. He began to argue the point (extremely rude poor customer service) so I spoke with my wife and we canceled our order. We will take our money elsewhere and that will be the last time I ever do business with Watson's and I will continue to tell everyone that I ever speak with about this.. I hope this make to look elsewhere for your products as well after reading."