Butler Heating and Air Conditioning Company

I called to have someone come out to see if my ac unit was too noisy turning on and off (new unit) Within an hour a tech was at my door (after calling ahead). He looked over the unit, corrected a bit of wiring from the installation and found the noise! There was a loose screw and the factory hadn’t clipped one panel all the way in. It made all the difference in the world. My tech was Andrew and he was extremely knowledgeable and professional. This renews my faith in Butler’s products and service.

They were friendly and very professional . They didn't seem to mind my husband watching them work. They were here on time and stuck to it til the job was done. We were pleased with their work.

It went smoothly. Everyone from the owner, Nick, to the office personnel and technicians are knowledgeable, respectful, and professional.

Technician was on time. Always have them out to check furnace and A/C. They also installed my furnace. Great service.

We had a HVAC system check up. Turns out we didn’t have any issues but the person who came out helped out so much in understanding what type of system we had, what is normal and not normal, and tips for keeping it up and running.

A few months ago my AC unit was on its last leg and I knew the time was coming to put our 15 year old HVAC system to rest. Sure enough it lasted for almost 3 months and the AC unit went down on the hottest day of the summer. I called Butler Heating and Air Conditioning. The next day Greg came to our home and helped us to determine our needs. Greg was absolutely awesome as our Project Manager. He made sure we chose the right system with the most comprehensive coverage. The installers were Mark and Charles they did an awesome job and cleaned up really well when finished. Butler Heating and Air Conditioning has given us impeccable customer service. I do know that I can depend on Butler Heating and Air Conditioning and so should you!

Approximately 10 years ago my parents replaced a water heater and HVAC system in their then ~5 year old house. This company charges a premium but earned the trust of my parents. Recently they replaced the same water heater they installed 10 years ago, telling us that it was a poor unit and was not worth fixing. Again the price was ridiculously high. The installer accepted an obscene tip. We believe the equipment they used is sub-par and they took advantage of our elderly parents. We are very disappointed.

We are very happy with the service Butler gave us us. It began with Ben, who created a detailed proposal after discussing our needs. The installation crew tackled the job in a professional manner and were very quiet, which we appreciated greatly. We would not hesitate in recommending Butler. We are planning on using them for all our heating and air needs in the future.

Went very well. Gentleman was very thorough and gave a detailed report. He was very professional.

5-Star Experience!!!! Our AC stopped cooling the house for the 2nd straight year. We had a home warranty last summer from buying the home. Last year it took a week to get the home warranty company to get somebody out in the hottest time of the year. We had 5 guests in a sweltering home to go with my family of 5. 3 weeks total to fix. That was the end of home warranties for us because at the end of the day we still had to pay the majority of the costs because of things "not covered by the warranty." This year when it went out we called Butler based off their reviews on google, Angie's list, and some recommendations on the Oakwood page. Eddie was our "service pro." He was professional and knowledgeable. He was not pushy and gave us many options. He gave us our ample time to ask all of our questions. He worked with us on pricing. At the end of the day, we decided to use them to replace our nearly 25-year old HVAC system that had a leaking coil among other issues. New high efficiency system, whole home humidifier, and duct cleaning. Wade Sr and Wade Jr were our installers. They were professional, clean, timely, detail-oriented, and all around good men. They resolved any and all concerns we had with the process. Butler took care of all permits, all warranties, gave us proper documentation. Eddie, a former technician himself, came back out after just to inspect and ensure we were completely satisfied. We are! I'm not one to just post warm-fuzzies but this was a stellar experience from a solid company! I will no doubt be using Butler and recommending Butler for HVAC service in the future!

We have used Butler before, and the technicians have always been professional and have taken the time to explain what the problem is and even shown me the bad part that needed to be replaced. They arrived a little earlier than expected which I appreciated, and completed the work quickly. i will definitely call Butler again if the need arises.

Just fine, tech arrived on time as scheduled by the company. Performed services to expectation and seemed very knowledgeable and thorough. Good job.

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10/10. Dylan was awesome. Diligently explained what he did.

I HIGHLY recommend Butler Heating & Air. Technician Dylan came out to do a routine checkup on our AC units and boiler. Fortunately everything checked out well and he didn't have to fix anything. He didn't try to sell us something we didn't need and he answered all of my questions. I'm glad I found a Heating and air company I can trust!

Butler is always professional and timely. He noticed that a previous technician (from Butler) had installed something incorrectly on our unit and started the ball rolling to get that fixed, as well as the current problem. Someone called me the next day to set up an appointment to fix the previous mistake.

On Sunday Morning - I called 3 HVAC Companies after hour service numbers - Butler Heating & Air Conditioning was the first to respond and was on site assisting us with our issue 1 hour after contact. Zachary Grosh was knowledgeable and very professional. He walked me through his assessment - (this was after I had improperly self - diagnosed the issue). Within 15 minutes he ran a complete test and determined the issue was a Ear Wig had got into and shorted out a contactor. He quickly installed a new contactor and got the system up and running - which made my wife extremely please to have the AC working again!!!! I want to say Thanks to Butler Heating & Air Conditioning and Zach Grosh for being there in our time of need, and the outstanding service which was prompt, professional and fair in cost!!!! Thanks Again!!! Phil & Brittany.

It went very well. Brandon was excellent and very professional and explained everything in terms that I could understand.

Great product and great service. Friendly and professional.

When my husband went to change the filter the next year, they had installed it backwards.

did great work removed old furnace and installed new one in two days

Very professional! Worked well around dogs and kids! Totally trustworthy and clean. They cleaned up after themselves and explained things as they went and answered any questions during the process...electric bills have gone down!

I thought they were very good. I had other companies come in and they didn't seem to know what to do with it. It was kind of new. I will absolutely use them again.

It was fine. They stand behind their product. They are very professional. They have an emergency service. I highly recommend them. I've used them for 40 years.

They did a pretty good job. They did it quick too. They were quick to respond. They were a little expensive, but they responded that day and fixed it that day.