Butler Heating and Air Conditioning Company

4.8(
159
)

About us

Butler Heating & Air Conditioning is proud to be Dayton owned & operated since 1949! We design, service and install complete comfort systems, which includes heating and cooling and indoor air quality (IAQ). Butler is a Factory Authorized Carrier dealer and Mitsubishi Diamond Preferred Contractor. In addition, we maintain and service all makes and models of propane, natural gas, and electric furnaces, heat pumps, air conditioners & boiler systems. Our service technicians are NATE certified. We've been offering quality merchandise and reliable service for over 70 years. When you need a reliable, high quality comfort solution for your home, Butler Heating & Air Conditioning is your partner!

Business highlights

Emergency services offered
76 years of experience

Services we offer

Residential HVAC sales and service, boilers, central air conditioning, custom cut Weather-Rite filters. Residential HVAC parts available for purchase to the public., dryer vent cleaning, duct cleaning, fuel/oil services, gas furnaces, generators, heat pumps, hot water systems, indoor air quality, mini duct splits, room coolers, zoning systems

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8159 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
2%
1
1%
Write a review
Showing 1-25 of 159 reviews
Valarie C.
May 2025
5.0
Yes, I recommend this pro
I called to have someone come out to see if my ac unit was too noisy turning on and off (new unit) Within an hour a tech was at my door (after calling ahead). He looked over the unit, corrected a bit of wiring from the installation and found the noise! There was a loose screw and the factory hadn’t clipped one panel all the way in. It made all the difference in the world. My tech was Andrew and he was extremely knowledgeable and professional. This renews my faith in Butler’s products and service.
Theresa B.
Feb 2024
5.0
Yes, I recommend this pro
$7,000
They were friendly and very professional . They didn't seem to mind my husband watching them work. They were here on time and stuck to it til the job was done. We were pleased with their work.
Response from Butler Heating and Air Conditioning Company

"[Member Name Removed], we appreciate your business and support. Thanks for the kind review!"

Beth W.
Sep 2021
5.0
Yes, I recommend this pro
It went smoothly. Everyone from the owner, Nick, to the office personnel and technicians are knowledgeable, respectful, and professional.
Response from Butler Heating and Air Conditioning Company

"Thank you for the feedback. We love to hear it! We appreciate your business."

Sheelah M.
Jun 2021
5.0
Yes, I recommend this pro
$100
Technician was on time. Always have them out to check furnace and A/C. They also installed my furnace. Great service.
Response from Butler Heating and Air Conditioning Company

"Thank you [Member Name Removed]! We appreciate your business."

Juleda H.
Apr 2021
5.0
Yes, I recommend this pro
$150
We had a HVAC system check up. Turns out we didn’t have any issues but the person who came out helped out so much in understanding what type of system we had, what is normal and not normal, and tips for keeping it up and running.
Response from Butler Heating and Air Conditioning Company

"Thank you for the great feedback. We appreciate your business!"

Jimmy T.
Sep 2020
5.0
Yes, I recommend this pro
A few months ago my AC unit was on its last leg and I knew the time was coming to put our 15 year old HVAC system to rest. Sure enough it lasted for almost 3 months and the AC unit went down on the hottest day of the summer. I called Butler Heating and Air Conditioning. The next day Greg came to our home and helped us to determine our needs. Greg was absolutely awesome as our Project Manager. He made sure we chose the right system with the most comprehensive coverage. The installers were Mark and Charles they did an awesome job and cleaned up really well when finished. Butler Heating and Air Conditioning has given us impeccable customer service. I do know that I can depend on Butler Heating and Air Conditioning and so should you!
Response from Butler Heating and Air Conditioning Company

"We're so happy you had an awesome experience with our HVAC team! The word "dependable is very important to Butler. We've been known as "The Home of The Dependables" since the early days of the company! Thanks for sharing your experience!"

Steven S.
Jul 2019
1.0
$1,600
Approximately 10 years ago my parents replaced a water heater and HVAC system in their then ~5 year old house. This company charges a premium but earned the trust of my parents. Recently they replaced the same water heater they installed 10 years ago, telling us that it was a poor unit and was not worth fixing. Again the price was ridiculously high. The installer accepted an obscene tip. We believe the equipment they used is sub-par and they took advantage of our elderly parents. We are very disappointed.
Response from Butler Heating and Air Conditioning Company

"Hi [Member Name Removed]. Please give me a call (Nick) if your parents are having any issues with the installation. We'll take care of it. Also please call if you would like to discuss what was installed. You're most likely comparing apples to oranges. If you’re comparing the price to a retail box store unit, you’re definitely not comparing apples to apples. We included an expansion tank with the install as well. We install A.O. Smith water heaters because we feel they are industry leaders. They’ve been in business since 1874. We install their commercial grade water heaters that are made in Tennessee. We've been in business 70 years and I can assure that we do not take advantage of anyone, otherwise we would not still be in business."

JULIA C.
Jan 2019
5.0
Yes, I recommend this pro
$3,000
We are very happy with the service Butler gave us us. It began with Ben, who created a detailed proposal after discussing our needs. The installation crew tackled the job in a professional manner and were very quiet, which we appreciated greatly. We would not hesitate in recommending Butler. We are planning on using them for all our heating and air needs in the future.
Response from Butler Heating and Air Conditioning Company

"Awesome! Thank you!"

Gary A.
Jul 2018
5.0
Yes, I recommend this pro
Went very well. Gentleman was very thorough and gave a detailed report. He was very professional.
Response from Butler Heating and Air Conditioning Company

"Thank you for the great review!"

Chris R.
Jun 2018
5.0
Yes, I recommend this pro
$7,250
5-Star Experience!!!! Our AC stopped cooling the house for the 2nd straight year. We had a home warranty last summer from buying the home. Last year it took a week to get the home warranty company to get somebody out in the hottest time of the year. We had 5 guests in a sweltering home to go with my family of 5. 3 weeks total to fix. That was the end of home warranties for us because at the end of the day we still had to pay the majority of the costs because of things "not covered by the warranty." This year when it went out we called Butler based off their reviews on google, Angie's list, and some recommendations on the Oakwood page. Eddie was our "service pro." He was professional and knowledgeable. He was not pushy and gave us many options. He gave us our ample time to ask all of our questions. He worked with us on pricing. At the end of the day, we decided to use them to replace our nearly 25-year old HVAC system that had a leaking coil among other issues. New high efficiency system, whole home humidifier, and duct cleaning. Wade Sr and Wade Jr were our installers. They were professional, clean, timely, detail-oriented, and all around good men. They resolved any and all concerns we had with the process. Butler took care of all permits, all warranties, gave us proper documentation. Eddie, a former technician himself, came back out after just to inspect and ensure we were completely satisfied. We are! I'm not one to just post warm-fuzzies but this was a stellar experience from a solid company! I will no doubt be using Butler and recommending Butler for HVAC service in the future!
Response from Butler Heating and Air Conditioning Company

"Thank you so much for sharing your experience with Butler! It was a pleasure working with you! Thanks for choosing and trusting Butler for your project! We appreciate it."

Lea S.
Jun 2018
5.0
Yes, I recommend this pro
We have used Butler before, and the technicians have always been professional and have taken the time to explain what the problem is and even shown me the bad part that needed to be replaced. They arrived a little earlier than expected which I appreciated, and completed the work quickly. i will definitely call Butler again if the need arises.
Response from Butler Heating and Air Conditioning Company

"Thank you [Member Name Removed] for choosing Butler to be your local HVAC service provider! We appreciate it!"

Rick M.
Dec 2017
5.0
Yes, I recommend this pro
It was an Excellent experience.
Response from Butler Heating and Air Conditioning Company

"Glad to hear that! Thank you for choosing Butler."

Larry B.
Dec 2017
5.0
Yes, I recommend this pro
Just fine, tech arrived on time as scheduled by the company. Performed services to expectation and seemed very knowledgeable and thorough. Good job.
Response from Butler Heating and Air Conditioning Company

"Thank you for the review, [Member Name Removed]. Thanks for choosing Butler."

David F.
Dec 2017
5.0
Yes, I recommend this pro
Always professional and thorough.
Response from Butler Heating and Air Conditioning Company

"Thank you, [Member Name Removed]!"

Roberta L.
Oct 2017
5.0
Yes, I recommend this pro
.
Response from Butler Heating and Air Conditioning Company

"Thank you for the review!"

Fred O.
Oct 2017
5.0
Yes, I recommend this pro
$200
0
Response from Butler Heating and Air Conditioning Company

"Thanks for the review!"

SHEILA W.
Aug 2017
5.0
Yes, I recommend this pro
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Response from Butler Heating and Air Conditioning Company

"Thanks for the review!"

Alec K.
Aug 2017
5.0
Yes, I recommend this pro
$241
10/10. Dylan was awesome. Diligently explained what he did.
Response from Butler Heating and Air Conditioning Company

"Thank you for the review!"

Jeff H.
Jul 2017
5.0
Yes, I recommend this pro
$285
I HIGHLY recommend Butler Heating & Air. Technician Dylan came out to do a routine checkup on our AC units and boiler. Fortunately everything checked out well and he didn't have to fix anything. He didn't try to sell us something we didn't need and he answered all of my questions. I'm glad I found a Heating and air company I can trust!
Response from Butler Heating and Air Conditioning Company

"We're glad you've decided to make us your local HVAC partner! Thanks for taking the time to leave a review."

Scott B.
Jun 2017
5.0
Yes, I recommend this pro
Butler is always professional and timely. He noticed that a previous technician (from Butler) had installed something incorrectly on our unit and started the ball rolling to get that fixed, as well as the current problem. Someone called me the next day to set up an appointment to fix the previous mistake.
Response from Butler Heating and Air Conditioning Company

"I apologize for the initial mistake. That happens once in a great while, but we always make sure to do everything we can to fix it in a timely manner. That's what partnership is about! Thank you for the review. And thanks for making Butler your heating and air partner!"

Phil G.
Jun 2017
5.0
Yes, I recommend this pro
On Sunday Morning - I called 3 HVAC Companies after hour service numbers - Butler Heating & Air Conditioning was the first to respond and was on site assisting us with our issue 1 hour after contact. Zachary Grosh was knowledgeable and very professional. He walked me through his assessment - (this was after I had improperly self - diagnosed the issue). Within 15 minutes he ran a complete test and determined the issue was a Ear Wig had got into and shorted out a contactor. He quickly installed a new contactor and got the system up and running - which made my wife extremely please to have the AC working again!!!! I want to say Thanks to Butler Heating & Air Conditioning and Zach Grosh for being there in our time of need, and the outstanding service which was prompt, professional and fair in cost!!!! Thanks Again!!! Phil & Brittany.
Response from Butler Heating and Air Conditioning Company

"This make us extremely happy! We're glad Zach could get your A/C taken care of before the heat wave came! Thanks for taking the time to leave a review. We're looking forward to being your local heating and air conditioning partner!"

William K.
Jun 2017
5.0
Yes, I recommend this pro
$150
It went very well. Brandon was excellent and very professional and explained everything in terms that I could understand.
Response from Butler Heating and Air Conditioning Company

"Thank you for choosing Butler. And thank you for taking the time to leave a review!"

Patricia G.
Apr 2017
5.0
Yes, I recommend this pro
unknown
Response from Butler Heating and Air Conditioning Company

"Hi! I think you may have meant for this review to go to a different company. We are Butler Heating & Air Conditioning in Dayton, OH. We would be happy to receive your "A" but I don't think we earned this particular high score!"

Charlotte M.
Apr 2017
5.0
Yes, I recommend this pro
Great product and great service. Friendly and professional.
Response from Butler Heating and Air Conditioning Company

"Thank you!"

Karen C.
Mar 2017
5.0
Yes, I recommend this pro
unknown
Response from Butler Heating and Air Conditioning Company

"Thank you!"

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Showing 1-25 of 159

Licensing

State Contractor License Requirements

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FAQ

Butler Heating and Air Conditioning Company is currently rated 4.8 overall out of 5.
Butler Heating and Air Conditioning Company accepts the following forms of payment: CreditCard
No, Butler Heating and Air Conditioning Company does not offer free project estimates.
No, Butler Heating and Air Conditioning Company does not offer eco-friendly accreditations.
No, Butler Heating and Air Conditioning Company does not offer a senior discount.
Yes, Butler Heating and Air Conditioning Company offers emergency services.
No, Butler Heating and Air Conditioning Company does not offer warranties.