Get matched with top home inspectors in Ostrander, OH

"My realtor recommended Sherman to do my home inspection. Not only did he miss small things (e.g. my front porch light not working) but he missed big things as well (e.g. the flashing on my chimney leaking). The biggest thing I will comment about was not telling me there were roots in my sewer - which I paid extra for a scope!! After finding out that there were roots in my sewer due to my drains not working, I looked for the sewer report and could not find it anywhere. Once I called his office about this matter, it mysteriously appeared on the website. Now he is saying it was there all along. Do yourself a favor and find a different home inspector. This guy is a liar and a thief!"

"He was polite and explained what he was looking for and what he found."

"I am the seller of a house that the prospective buyers hired Wilcox Home Inspection to inspect on 9/7/21. During the inspection the inspector, Gary, (later I found out was actually the owner of the company) operated a Jacuzzi tub that had not been operated for 20 years and pumped massive quantities of water destroying the entire ceiling of the room below the tub. The inspector under reported the leak describing it as ‘minor’ over the phone. By the time I was able to return to the property several hours later there was still active leaking of sizable amounts of water with 100% destruction of a ceiling of a 15’x12’ room and active dripping onto furniture. I was astounded that any individual would leave the house with an active problem still in progress. His claim was that it was not leaking when he left. Also I was astounded, given the magnitude of the damage that he would leave the property without calling the owner back and discussing the situation in person. Subsequently, Gary(owner)has stated that he and his company is not responsible and has not made any effort to assist with repairs. Generously, this could be described as an unfortunate accident but it was handled so poorly in so many ways that I would recommend any prospective customer give this company a wide berth."

"David and Patrick were friendly, knowledgable and always on time. They went above and beyond what I wanted done. Will hire again if needed"

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."