Get matched with top patio pros in North Royalton, OH

"Everyone at USA Water Proofing was very friendly and professional. I was very pleased with the process. Jim and his crew worked as a team , finished 1 day early, and was very considerate. They protected everything with plastic, and cleaned up behind themselves. I’am very pleased with their work. I would highly recommend USA Water Proofing. Dan Drake "

"Virtuoso was an excellent partner. The entire process, concept development, budget development, timing, communication, professionalism, honesty, and then final result is beautiful."

"We hired concrete solutions to replace our driveway. A gentleman named John, visited our home and he seemed very knowledgeable and professional and assured us that he has been in business for many years and that we could trust and that he would do a good job. We initially were only going to do only a portion of the driveway but he convinced us to do the entire driveway. He also said he would do a couple of panels and sidewalks to the side of the driveway near the garage. Although, there was nothing wrong with those panels. Upon completion of the project, the driveway looked very attractive and we were satisfied with the driveway. We experienced a problem when it rains, especially when it rains hard. When there was a hard rain, the washer in the driveway blown like a river into our garage. We have lived in our home since 1982 and we've never had this problem. When we contacted John, he immediately become defensive and started yelling and was very mean and acted like a bully. He insisted that we have a problem before he replaced the driveway. He also called our daughter a liar when she told him we never had the problem before. He told us that we now needed a new garage floor and he would give us a deal on the garage floor. And instead of charging $4500 for the garage doors, that we would only charge $4000. Bottomline is this, we did not have a problem with water from the driveway coming into our garage and now we have a sever problem. We have to place multiple blankets in our garage to stock up the water when it rains. We are in our 60s and we have never written a bad review for anything in our lives and never sued anyone. We are very disappointed in Concrete Pro's LLC / Solutions and believe that they have made a serious error that has caused us a tremendous amount of stress. We regret that we felt it necessary to write this review but want others to be aware that John of Concrete Pro's LLC/ Solutions maybe disingenuous. They can form their own opinion but our experience has been very upsetting. Thank you."

"Matt did a great job with our backyard transformation project. We had 3 areas that would flood even with a small amount of rain. My backyard was so uneven that my kids could not safely run without stepping into holes due to neglect by previous owners. Matt removed a shed and gazebo and disposed of it. He was flexible with a last minute tree removal and halted the project to accommodate our schedule. We no longer have water issues, even landscape, and a great looking new lawn. Matt is very professional and a great communicator. He has followed up with us multiple times, overseeded, and fertilized. He even gave us free mulch that was unexpected. I would highly recommend Matt's services."

"Thank you Mo and team for the nice new driveway! Wonderful work, quick, and professional! The communication was exceptional!! They cleaned the place after finishing the work"

"Very professional, moved my stuff in garage for me."

"Completed in one day, lovely outcome!"

"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"

"In a few words, they were responsive, respectful, and professional. I would hire them again."

"Excellent job"