Founded 1963 • With Angi since June 1999
Angi Certified
Service Provider Response
Thank you [Member Name Removed], it was a pleasure to work with you on this home improvement project!Service Provider Response
We were very happy we were able to help you with the situation you unfortunately found yourself in. Thank you for the opportunity [Member Name Removed]!Service Provider Response
We sincerely apologized to this client as we were not registered to work in the city of Cleveland this season. We regret that we were unable to help this client.Service Provider Response
Thank you [Member Name Removed]! It was a pleasure working with you both on the project and we were happy to address every question and walk you both through the process from start to finish.Service Provider Response
Thank you [Member Name Removed] - it was a pleasure to be able to work with you on this home improvement project and we truly appreciate the opportunity! Have a great summer, Guy & Lisa Marie Gaetano Cement ContractorsService Provider Response
We were happy to work with Ms. [Member Name Removed] on her project so that she had a functional outdoor space she could enjoy once again!Service Provider Response
We are not removed from Angie's List and are actually a featured contractor with them. I apologize if there was any confusion for this potential client. Our paid advertising is seasonal as we advertise for our outdoor work which obviously can not be offered during what are typically off season months. Perhaps that is where the confusion lies.Service Provider Response
I previously responded to this individual and her complaint. Our company is working on a project site on a very busy road. The site is marked as a construction area, with proper permits on display and cones marking our very large equipment. This particular driver did not feel it was necessary to wait for one of our machines that was loaded with construction debris to safely dump said debris into a dump truck that was waiting on the road. It is not possible for the driver of said machine or said dump truck to hear a car horn, which is why the area is clearly marked as a construction zone. Miss [Member Name Removed] made the extremely unsafe decision to put her vehicle in park, block traffic , and approach the project site in a less than appropriate manner. Our client was made aware immediately of this event and agrees safety is the man concern. Our company takes into account the safety of all drivers, pedestrians and crew members when we are working. In addition, we have never had an individual behave in such a manner and feel the need to make it known that she was so inconvenienced by having to wait. She additionally called one of my crew members a "sellout", which was equally as shocking to him. I am certain he understands the intent of the less than flattering comment. It is our hope that this individual can understand the safety concerns when approaching a construction zone and perhaps can allow a little extra time to get to her destination to avoid further situations like this. I wish this individual the best and apologize that she felt so stunned and hurt.Asphalt, brick work, tuck pointing, leveling, concrete crack repair.