Get matched with top basement leak repair pros in Marysville, OH

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Excellent. We had several quotes before making a commitment. Our biggest priorities were quality work that we could trust was done right (no cutting corners) and timely completion of the project (no disappearing contractor horror stories), and that is what we got with Buckeye Basements. They presented us with a timeline at the beginning and it was accurate throughout the project, even ending a few days early. This helped us know exactly what to expect, when payments were due, and what days we needed to have decisions made such as paint colors. The crews were professional and kept a clean worksite. We would highly recommend them to family and friends!"

"I contracted with 1GR Builders to make an addition onto my home to connect the garage and house. The finished product is beautiful!!! Everything went so smoothly. I can't say enough good things about their work quality, cleanliness, timeliness, and communication. They got it done within the estimated cost and timeframe. The workers they employ were so professional and friendly, that I didn't even mind having them in my house. I am so grateful that I chose them and would definitely use them again in the future! Thanks 1GR!!!"

"Great workers and very professional"

"Greg did a great job from start to finish. He was up front and honest about what to expect in terms of costs and timelines and held true to commitments throughout the entire process. He showed up on time every time and was incredibly conscientious. He made sure everything was clean and orderly after each day of work, which was very important, especially during demolition. His quality of work is impeccable. I would recommend 100%."

"The entire team at Ohio Exteriors was amazing to work with. The owner and lead field tech communicated with us all along the way and was very patient with our questions. I was particularly impressed with their attention to detail and the care taken to make sure that we were satisfied. The team promptly took care of any issue that we made them aware of. They were also very gracious about taking care of an issue that was actually our fault. It is evident that Ohio Exteriors cares about the satisfaction of their customers. This is the second time we have used them and look forward to working with them again in the future."

"Complete kitchen remodel (cabinets, counters, sink/fixtures, adding electrical) and flooring replacement on 1st floor; new half bath vanity, top and faucet; outstanding customer support and attention to detail and quality by this team. They are customer-focused, adaptive, accommodating and professional. While there were delays as a major holiday approached, they did everything they could to complete this remodel to our satisfaction, on budget. There were also a few supply-chain issues but were handled fairly and the outcome was wonderful. Their showroom on the west side of Columbus is beautiful but their people (Roman, Diana, Daniel, Nazar, Igor and their team) and how we were treated also impressed us greatly. I really liked how they itemized each portion of the project where I could pick and choose portions I could do myself such as demolition and painting. This saved us several thousand dollars. I would not hesitate to use their services again."

"From start to finish everyone at Marysville Home Improvement was great to work with. The work they completed was professional and completed in a timely manner. We have and will continue to recommend to our family and friends."

"Kenneth and Marciano did excellent work. The price was very reasonable. Challenges arose and they dealt with them beautifully. Their clean up was excellent and their work guaranteed for 5 years. Outstanding duo; would hire again unconditionally. Carol Ross"

"I was recommended to business owner Andy so I reached out about a hot water tank issue I was having. He replied very promptly and we scheduled a time for him to see it. He was on time, very professional and quick to find the right solution to the problem. I will refer this company to anybody in the future. Thank you so much!"