Approved Pro
Buckeye Basement Solutions
Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,
About us
With over 25 years of construction experience, we offer affordable and science based solutions for all your basement waterproofing and structural needs. Our team is committed to offering our clients the best experience through every aspect of our project. Family owned and operated company
Business highlights
5 years of experience
Services we offer
Basement Waterproofing, Buried Downspouts, Carbon Fiber Install , Crawlspace Encapsulation , Steel Beam Install
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.631 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 31 reviews
Margarita S.
May 2023
Very nice crew
Stan F.
May 2020
Hired them to help me a small project, and I can't say enough good things about their integrity, job knowledge, professionalism and courtesy! Will definitely call upon their services in the future! Thanks Brian
Rhett G.
Dec 2019
The owner called me within a half hour of me requesting service. He set me up with an appointment for the next day. The tech came and fixed my items that needed to be repaired. He did a fantastic job on replacing my handrail brackets and fixing my wooden couch. The tech left my house just as clean as when he arrived. I would highly recommend hiring Mastroianni Home Solutions LLC for your handyman needs and if you are looking to do a remodeling job, they are the ones to go with. Everyone from the owner to the tech were extremely nice and very friendly. And the cost was very reasonable.
Jeannine S.
Nov 2019
Excellent experience! I have never hired a contractor in which the skilled workers came on time every day and stayed past the time they were scheduled to leave. In addition there was attention to detail and questions were answered professionally and honestly. An additional helpful touch was the assistance of a designer who made the experience one that left us with a beautiful Master Bath.
Emily M.
Sep 2019
Amazing work! We are so thrilled with our new bathroom and couldn t have asked for more! Everyone was helpful, knowledgeable, and so friendly! They are a fantastic company!
Timothy H.
Oct 2018
Brian Mastroianni provides excellent customer service. He kept in contact with me throughout the work project and made frequent onsite visits to make sure I was pleased with his crew's work performance. I highly recommend Mastroianni Home Solutions.
Mason R.
Jun 2018
Brian and his team put up a backslash for our kitchen remodel not once, but twice! At first, we went with a glass tile that looked great in the store, but horrendous on our wall. Brian, sensing our dissatisfaction, offered to tear it off and install our second choice, tried and true subway tile. He even had extra tile of his own to throw in, minimizing our expense. Bottom line, Brian is a man of his word and he wants his customers to be happy. It's rare today to find a company that puts ethics above its bottom line. Mastroianni Home Solutions does just that. I couldn't recommend them more.
Joen I.
Nov 2017
Brian Mastroianni went above and beyond to provide quality repair services in an timely fashion. He was prompt, professional and courteous. I am happy to say that I will use this company in the future for any home repairs that I need! I highly recommend Mastroianni Home Solutions with enthusiasm and confidence.
Fawn Z.
Oct 2017
very professional, and quick to respond
Jerry S.
Aug 2017
They did all projects in a efficient,cost affective manner and very courteous. They were very knowledgeable about all projects they did for me and very satisfied!
Paul S.
Jun 2017
Very professional
Keith H.
Feb 2017
It was only a little job but they showed up when they said they would. The work was done within 3 days of my agreeing to the contract. Nice work.
Karla B.
Feb 2017
They did a beautiful job.I will hire them for future renovations. Their knowledge and overall expertise went far beyond the other businesses I interviewed.
BOB H.
Feb 2017
The project was a very difficult appliance install that they stuck with until the very end. Their work was top quality and they worked non stop full time.
Beverly D.
Feb 2017
I originally gave this company a 5 star review. Then things started going wrong, mold in drywall, leaking sink. Repairman came and complained about his job assignment as handyman, left the house dirty, absolutely no clean-up. Problems persisted and sent someone else. Immediately after he left, the stopper came out of the sink and won't work, and the chrome ring came loose. Still have mold on drywall. Now they won't even show up. Additionally, had a fence installed and said during installation that I don't think they used concrete in all holes (none visible and too many bags left over). Now the gate won't work where I felt concrete was missing, and we are going to have to dig up posts to see what's happening. Brian (owner) is so charming and will make you believe everything will be taken care of. Don't be fooled.
Response from Buckeye Basement Solutions
"I am sadden by this review as our company tried to go above and beyond for you and your husband and we felt as though we had a good working relationship. I would like to address and clarify on the issues you expressed. Bathroom: We were hired to install flooring and a new vanity and sink. We offered economic solutions to your PRE-EXISTING MOLD issue (due to another contractors tub and surround installation) before we went and ripped out the entire tub and surround. I do sincerely apologize if our tech made unprofessional comments during one of his visits, he has been with our company for numerous years and always gets great customer feedback so this was disappointing to hear. Fencing: We agreed to install the fencing for an exact figure with your height specifications. A quarter of the way through the process you had us change the height which took more labor hours and material then anticipated. We did not charge you any extra and did this for you without hesitation. The fence was a permitted job through the City of Delaware and was inspected at certain points required and we can assure you concrete was used in all the post holes. We prefer to overestimate material so the homeowner is not shocked if extra material is needed. You were able to return any unused bags of concrete for a full refund as you purchased the material. We also made extra trips and took care of extra handyman items when asked without charging you for the time because we valued you as a customer. I hope this clarifies things a little more. Thank you"
Pramesh A.
Nov 2016
On time, good work.
Larry D.
Oct 2016
This was a small roof leak investigation and repair. I found the customer service was great, arrived on time, provided the service and repairs I believe were needed. The quality of work was great and the final test to verify the results will come during the next rain event with windy conditions. We were satisfied and appreciated the help!!!!!
Twyla S.
Sep 2016
I was surprised that they did not warranty the repair that they did for me.
Response from Buckeye Basement Solutions
"We do offer a warranty on all of our work. For this particular Handyman job we could not guarantee the sealing caulk would hold for years. We are not able to warrant a product just our work. We spoke to the homeowner and assured her we would assist her if she had any issues with the product in the next 90 days. Thanks"
Marie W.
Sep 2016
When I first called them they were right out to check out the problem but did not get back to me. When I called to check on results I had to call them twice because they did not return my first call at all. Their communication was terrible. You ALWAYS had to call them to get an update they never called me to say the item was ordered or when they would install. We ended up fixing the problem ourselves so we never used them.
Response from Buckeye Basement Solutions
"We did correspond with her the replacement part had been ordered once she gave approval to our proposal and to order the part. The part did seem to take longer then expected but that was not our fault. She then emailed us that they had fixed it and our services were no longer needed. We were unable to return the part and ultimately had to pay for it ourselves and she did not honor the commitment to our proposal."
Bill P.
Sep 2016
On time. Quick response. Fair price
Richard T.
Aug 2016
Oooo
Judd S.
May 2016
It is hard to find at company to do small projects and they were more than willing.
Dori T.
May 2016
Very good customer service. Good quality work!!
Ruth G.
Mar 2016
Great service
Kiran K.
Feb 2016
Got my Kitchen Faucet replaced. Great people, Bryan took my call late night after 8 pm. was able to send Mike to my home the immediate next day. got the work done and verified the functionality and also helped with hanging a heavy picture on the wall. I would hire them again.
Licensing
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FAQ
Buckeye Basement Solutions is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Buckeye Basement Solutions accepts the following forms of payment: CreditCard
Yes, Buckeye Basement Solutions offers free project estimates.
No, Buckeye Basement Solutions does not offer eco-friendly accreditations.
No, Buckeye Basement Solutions does not offer a senior discount.
No, Buckeye Basement Solutions does not offer emergency services.
No, Buckeye Basement Solutions does not offer warranties.