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"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"The experience went well. Alan came at the agreed upon time and quickly started on removing the clog. The cleanout downstairs was unavailable due to the basement being finished so he had to run the auger all the way down from the upstairs kitchen drain. The process did not take that long and the drain was cleaner than it has ever been before. He then gave some advice to prevent the clog from happening again. After that he spent about 30 mins answering questions about the plumbing in my house that we had just purchased. He did not have to spend time doing this so it was greatly appreciated and he will be our go to plumber."

"Eric has done multiple tasks for me. He did two bathroom remodels for me at a prior location for which I’ve left reviews. I’m just mentioning it again as I sold that condo and a big factor for getting it sold were the beautiful baths. I moved into a new build recently and had Eric complete some changes including an oversized closet in the utility room which was a wasted space. I asked Eric to install shelves to convert to an additional pantry. As usual he was very detailed and particular as how to complete. We discussed wood vs wire shelves and Eric gave me the pros and cons. Once we decided upon wood shelves Eric was frustrated in finding good wood to install. I so appreciate that he was particular in making sure I had proper and long lasting shelving. He was able to add side shelves that I never contemplated, taking full advantage of the space. They are so awesome. His in-depth knowledge and expertise of home maintenance and remodel never ceases to surprise me. He’s very thorough and particular with the materials and brands he chooses as well as being picky with his own work and in turn that is gratifying to know a job is well done and lasting. I can’t recommend Eric enough."

"They are a full service Plumber and I needed some work done on my septic system. I have no complaints at all. They were fast, knowledgeable and have great customer service. They’re top notch."

"Called 5/19/2014 to make an appointment talked with Derick said "he could come by in about 20 minutes" arrived before the 20 minutes were up. Showed him what I had found as I was going to replace our toilet. He looked at the flange and what I thought was the lead drain pipe soldered to the flange. He said " the pipe wasn't soldered to the flange it had been on there so long it just appeared to be". He separated the flange from the pipe told me he would have to go to Lowe's to get a new flange and would be back in about 20 minutes. Before he left we discussed the price for the work being done. When he came back and was installing the new flange we talked about the cost for him to install the toilet while he was here. I had him also install the new toilet. Installed the flange, new toilet and everything is working just fine.
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"Jeff came over for an evaluation within a few days and provided an estimate within 2 weeks from the first call. He replaced three rotted wooden exterior panels with 1/4” rot free PVC sheets and added a trim to make them look even better than before. Microwave installation was straightforward. He was conscious about in keeping the kitchen clean."

"William did a good job of preparation and cleaning."

"We were very happy with the results. It took them only a few hours to do every thing and the only area you could even tell they had done any work in our yard was with the new drainage line, and that will be back to normal by spring I am sure. Roger is a very nice fellow and easy to work with and his crew were the same.  We had them recommended  to us by several friends and we were so happy they did. I will say this, also,  the amount they charged us was about half of what some other companies had quoted us, and that would have been digging up our yard in a much more dramatic way."

"Workers showed up half hour early which is good by me. They cleaned out all 3 sections of system without being told to. Kind of surprised to be charged $100 extra to do gravel filter but I am glad it is all done for this year."

"Installers on time, called ahead to confirm. All 4 courteous and professional. Explained everything. Worked carefully. Efficient, not rushed. Helped move some of attic stuff and cleaned up well afterwards."