Get matched with top paving pros in Bay Village, OH

"I had an unbelievable experience with Loyal Construction Management LLC. From start to finish, they were on point with communication and made sure I was in the loop the entire time. Every question or concern I had was answered quickly and thoroughly, which made the whole process feel smooth and stress-free. Their attention to detail really stood out—you can tell they take pride in their work. Highly recommend if you’re looking for a team that’s professional, reliable, and super easy to work with"

"The work was fine and I really like what they did. The trouble is, he does not answer or return phone calls and if he does, he'll promise anything but doesn't follow through. My suggestion is use them, they're good. But hold some money back and make sure they do what was promised before you pay in full. They promised a year guarantee on the plants and he has not replaced any that died. I'm tired pf this fight and figure I'll just eat the $100+ I lost in plants. Lesson learned."

"Completed in one day, lovely outcome!"

"Workers were polite neat with the job and informative. They did the job fast and followed our instructions to a T"

"Yes AJ got the job done right! He was efficient and courteous! I’m very pleased with the results and would definitely hire him again!"

"Job was completed according to schedule, they took pride in their work, and I was very pleased with the outcome. I definitely would call them back for future work."

"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"

"Very well. Mr. Shuleva took a whole year before the project was started, but once he got his workers in place, it went very well. In addition to creating a swale that directed floodwaters away from our house, he tied our drainpipes into a drain that took the water away from the house and installed a french drain (I think that's the correct term) around the retaining wall under our prized back porch. He also did some extras, including giving me two nice shrubs (some sort of hydrangea, I forget the name), replanting a dogwood and some heritage lilacs that he had to move in order to do the rest of the work, and reseeding another part of the yard. We get compliments on the work. Looks great, and the grass is coming in nicely."

"Kirk was great!! He listened to what my wife and I were saying and responded very well. We wanted old overgrown shrubs to be removed and replaced with shrubs that would not require much upkeep and trimming. He told us about evergreens that have various hues and sizes. He planted seven shrubs, there are three different hues and one shrub that will grow taller. Then put stone down as dressing for the bed. We could not be happier. A neighbor hired him to work on her landscape after she saw his work. Kirk and Rob were great!!!"

"3 unsupervised teens were sent out. I showed them what I wanted done. Lawn and beds had a small amount of leaves (fall cleanup done prior)that required raking and use of a blower. They spent an hour and 20 minutes walking around with a blower and leaves, pine cones, and 2 plastic bags against the fence. Half the leaves were untouched, and the gate left opened. When I spoke to the manager about the incompleted work, she said I would have to pay for additional hours. The amount of work could have been completed in less time if they had done the work as instructed. I would not recommend this company. These teens should have had an adult to supervise the work."