About us
1st Impressions Landscaping is a family owned business and has been serving the Greater Cleveland and Northeast Ohio area for more than 20 years. Check out our reviews and call us today for all of your Lawn and Landscaping needs! Our company started over 20 years ago with the idea that we would exceed our client's expectations by providing aggressive, creative solutions in design, installation, cost, and on-going construction and maintenance. This idea became our mission; and still holds true today. 1st Impressions is a company that has been built on expertise, quality, pride, and a commitment to our clientele. Our team of professionals work year-round to provide both our residential and commercial clients with the design, construction, and landscaping services they require. Our staff is highly trained and continuously attends workshops and courses to improve their craft. Combined, we have over sixty years of experience in landscape design and installation. Contact us today at (440) 748-7800 to request a free design consultation.
Business highlights
18 years of experience
Services we offer
Concrete Patios, Landscape Design, Ponds, Waterfalls, Mulching, Snow Removal, Decks, Brick & Stone
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Reviews
4.734 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 34 reviews
Ernie K.
Apr 2021
Landscaping
Met w John Shuleva, president - to get an estimate & some ideas on how to improve landscaping in back yard area. John arrived, but didn't seem too interested. I asked him to provide an estimate w scope of work, but he never provided this. When i followed up w him, he said they were busy & needed a few more days to provide estimate. They never provided an estimate, given the lack of interest I decided not to follow up a 2nd time. Not sure what the issues were, but given my experience I would not recommend them for landscaping services. Bottom line, I was disappointed in lack of interest & no follow up. Ernie Kulik
MARY T.
Aug 2018
Pavers and Hardscaping Service, Landscaping + 1 more
Very well. Mr. Shuleva took a whole year before the project was started, but once he got his workers in place, it went very well. In addition to creating a swale that directed floodwaters away from our house, he tied our drainpipes into a drain that took the water away from the house and installed a french drain (I think that's the correct term) around the retaining wall under our prized back porch. He also did some extras, including giving me two nice shrubs (some sort of hydrangea, I forget the name), replanting a dogwood and some heritage lilacs that he had to move in order to do the rest of the work, and reseeding another part of the yard. We get compliments on the work. Looks great, and the grass is coming in nicely.
CORNLIUS T.
Jul 2016
Pavers and Hardscaping Service
unknown
FLOYD T.
May 2016
Pavers and Hardscaping Service
unknown
MARGARET F.
Oct 2015
Pavers and Hardscaping Service, Patios
unknown
Jay M.
Oct 2015
Landscaping
.
Mary B.
Sep 2015
Pavers and Hardscaping Service, Landscaping
They proposed a rough plan for redoing a garden bed which didn't match what we wanted so we didn't go ahead with having the landscaping installed.
Randy S.
Jul 2015
Pavers and Hardscaping Service, Landscaping
They do a great job and and are very professional and good with our tenants/customers. They are not the cheapest but worth the extra $$.
Terry R.
May 2015
Pavers and Hardscaping Service
John and his crew were right on the ball.....this is our second time using them and I would use them again in a heart beat.
John looked at what needed done (fill and seed), told us what he recommended and then fit us in his schedule within days (just like he did the first time we used him).
His crew worked quickly, efficiently and did a great job. They spoke with us to make sure they were doing what they were supposed to and went above and beyond. They were here for a very short time but took care of everything we needed, cleaned up after themselves and then left.
Every guy on his crew was friendly and they all worked....no loafers here.
The grass came up when John said it would and we now have a beautiful back yard.
John looked at what needed done (fill and seed), told us what he recommended and then fit us in his schedule within days (just like he did the first time we used him).
His crew worked quickly, efficiently and did a great job. They spoke with us to make sure they were doing what they were supposed to and went above and beyond. They were here for a very short time but took care of everything we needed, cleaned up after themselves and then left.
Every guy on his crew was friendly and they all worked....no loafers here.
The grass came up when John said it would and we now have a beautiful back yard.
Jackie L.
May 2015
Pavers and Hardscaping Service, Patios
unknown
Barbara P.
Apr 2015
Pavers and Hardscaping Service, Landscaping + 2 more
Jake and John came to our home to assess our needs and desires and truly listened to our vision for our landscaping. They provided careful attention to detail in terms of types and colors of flowering plants to insure blooming throughout the summer season. Evergreens were planted to provide foliage throughout the year. They are very knowledgeable and understood the design that was in-keeping with the style of our home.
The work was performed timely and has given us exactly the look we were hoping for. Clean up was excellent. The crew has been back this spring to check on the plantings and discuss maintenance of our beds, etc. I couldn't be happier and will continue to use them in the future. They are now renovating the plantings at the rear of our yard. I give them my highest recommendation.
The work was performed timely and has given us exactly the look we were hoping for. Clean up was excellent. The crew has been back this spring to check on the plantings and discuss maintenance of our beds, etc. I couldn't be happier and will continue to use them in the future. They are now renovating the plantings at the rear of our yard. I give them my highest recommendation.
Susan K.
Mar 2015
Pavers and Hardscaping Service
It went fine. We had many compliments on their work and we are very pleased. I hope the harsh winter hasn't been to h****** our new plantings. I am anxious to see the new landscaping after the snow melts.
Jeff H.
Feb 2015
Pavers and Hardscaping Service, Landscaping
They were pricey and I was disappointed the work wasn?t completed until October. I never knew when it was going to take place. Ultimately, they did a nice job with the pavers but the vegetation planted that was supposed to be deer-resistant; within two days deer had gotten to those plants. 1 st Impression indicated they would not replace these when I called them. Also, they removed 25 bags of mulch and they removed these after consulting with my Wife but not me.
Response from 1st Impressions Landscaping
"Dear [member name removed], It's a shame that you do not feel you received a good deal. As in most situations of this nature there are two sides to every story. Regarding our pricing we are not the cheapest however you received a lot of work on your property and it was installed with the highest standards. We will never be the cheapest because we have a carefully thought out and designed business model that we have executed for over twenty years. It enables us to pay competitive wages to our hard working employees, pay all our overhead and expenses, and to make a profit, the goal of every business including the bank where you are employed. As far as your disappointment of your work not being completed until October, the owner of our company advised you that your job would not be installed until the fall. Fall last year started on September 21st. We never made any false promises or time frames. The deer in your area are a huge problem. We installed two flats of pansies for you to add some color for the fall to your landscape. In some areas deer will not touch pansies, in other areas they will pull them up thinking the roots are good to eat and when they find out they are not they shake the plant and drop back in the bed after they have eaten any flowers. We did not charge you for these two flats they were a throw in by our owner. We honor our one year plant warranty for all our clients but not in the case of a no charge item. Regarding the 25 bags of mulch that had been sitting at your house for six months your wife asked us if we could use the mulch and we said sure of course. When we opened the bags the mulch was full of severe mold and mildew. This is not conducive to healthy plant growth. When we showed this to your wife she asked us if we could dispose of it to which we obliged her. Unbeknownst to her and our employees you wanted to take it back to Home Depot for a refund. Had we know we needed your OK or approval and not to follow your wife's wishes we would have left it at your home instead of taking to our landfill where we have to pay by the load to dump waste material. We did not charge you to dispose of this useless mulch. I would be surprised if Home Depot would give you a refund for mulch that had been purchased six months ago and they would be well within their rights to not issue a refund. It is not by luck that we have achieved an A rating with Angie's List and we take great pride in that achievement. We will always defend our company, its' employees, and all of our truly satisfied customers when we feel we are being falsely accused and slandered. Thank you for your business and best of luck in the future."
J.R. D.
Jan 2015
Pavers and Hardscaping Service, Landscaping + 2 more
John is one of the most knowledgeable landscaping contractors I have met. He does not sub out any of his work and treats every job as though it is his own property to ensure the utmost quality outcome. We met with John with a blank slate and a few high level ideas and he helped design a front yard that met all of our needs to create a high quality, low maintenance and high curb appeal design. He provided a drawing of the project and several pictures of the various vegetation - while taking into account the amount of shade, irrigation and potential seasonal affects to ensure our front yard looks its best year round. Several times John came out after the initial spraying of the lawn to ensure the grass was coming in as expected and fix any small problem areas as the final grade continued to settle after initial erosion.
We loved his design and work on our front yard enough to engage him for the construction of our backyard living space this summer. I would highly recommend John and his team; he helped design and construct our dream front yard and we look forward to working with his team to finish our backyard this year.
We loved his design and work on our front yard enough to engage him for the construction of our backyard living space this summer. I would highly recommend John and his team; he helped design and construct our dream front yard and we look forward to working with his team to finish our backyard this year.
Grace K.
Dec 2014
Pavers and Hardscaping Service
unknown
Jeffrey R.
Dec 2014
Pavers and Hardscaping Service, Landscaping + 2 more
i1st Impressions leaves a lasting impression. I
seldom take the time to provide this type of feedback, but the astounding work
done by 1st Impressions in providing me with a new patio for my
property has left me beyond satisfied and has exceeded every expectation. I thought I was bargaining for a pleasing
and functional extension of our landscaping. What I got was a well designed and
beautifully built masterpiece. Even in
the bid process, 1st Impressions immediately took the lead over their
competitors. This was the only company that really looked at our existing
structure and outdoor space, and offered us an overall design with features
that incorporated the right pavers, and design elements such as a sitting
wall, flower beds, and built-in
lighting, that resulted with a strong architectural addition to our home..
The staff was consistent in their approach. We were given
guidance and provided with options, so
that we got as much help as we needed, but we always were left with a feeling
that we were in charge. While we were in
the design phase we had the opportunity to benefit from computer modelling, and ample
exposure to samples of the material options. Any detail we needed while we were
in the decision making process, was deftly provided by knowledgeable and
engaged personnel.
Once it was time to come off the drawing board, we felt that
the construction process yielded a result that was not only beautiful, but
would be around for a very long time. Our backyard was regarded, solving some
problems we have had for a while. Then came the laying of the limestone, followed
by a full concrete slab, to establish a solid foundation for the Unilock
pavers. With the structure, thoroughly
supported, the staff laid the pavers. They worked like true artisans Every
miter cut and curve was done with expertise so that no detail was neglected. It is wonderful to walk around the patio and
see each piece that so carefully cut and laid.
My strong recommendation for this company is not for their benefit.
I hope that other consumers and homeowners will give themselves the opportunity
to share the happy result we have achieved.
seldom take the time to provide this type of feedback, but the astounding work
done by 1st Impressions in providing me with a new patio for my
property has left me beyond satisfied and has exceeded every expectation. I thought I was bargaining for a pleasing
and functional extension of our landscaping. What I got was a well designed and
beautifully built masterpiece. Even in
the bid process, 1st Impressions immediately took the lead over their
competitors. This was the only company that really looked at our existing
structure and outdoor space, and offered us an overall design with features
that incorporated the right pavers, and design elements such as a sitting
wall, flower beds, and built-in
lighting, that resulted with a strong architectural addition to our home..
The staff was consistent in their approach. We were given
guidance and provided with options, so
that we got as much help as we needed, but we always were left with a feeling
that we were in charge. While we were in
the design phase we had the opportunity to benefit from computer modelling, and ample
exposure to samples of the material options. Any detail we needed while we were
in the decision making process, was deftly provided by knowledgeable and
engaged personnel.
Once it was time to come off the drawing board, we felt that
the construction process yielded a result that was not only beautiful, but
would be around for a very long time. Our backyard was regarded, solving some
problems we have had for a while. Then came the laying of the limestone, followed
by a full concrete slab, to establish a solid foundation for the Unilock
pavers. With the structure, thoroughly
supported, the staff laid the pavers. They worked like true artisans Every
miter cut and curve was done with expertise so that no detail was neglected. It is wonderful to walk around the patio and
see each piece that so carefully cut and laid.
My strong recommendation for this company is not for their benefit.
I hope that other consumers and homeowners will give themselves the opportunity
to share the happy result we have achieved.
Grace K.
Nov 2014
Landscaping
We didnt get to use the deal because they advised us since we weren't going to buy their pavers, they couldnt provide us with the service. They didnt deliver on their product.
William B.
Nov 2014
Pavers and Hardscaping Service
Work was not completed
Terry R.
Nov 2014
Pavers and Hardscaping Service, Landscaping + 1 more
John was right on time and responded quickly to my phone call. He kept in touch via phone and email through the whole process. His crew fit our job in earlier than we anticipated, which was great. They cleaned up an existing bed, cut in a new bed and provided the plants and a tree. They worked quickly and all were professional. Small snafu was resolved efficiently and the house looks great.
Laura P.
Oct 2014
Pavers and Hardscaping Service, Patios
unknown
James B.
Oct 2014
Pavers and Hardscaping Service, Patios
unknown
Barb H.
Sep 2014
Pavers and Hardscaping Service
unknown
Joyce R.
Sep 2014
Pavers and Hardscaping Service, Patios
Being a do-it-yourselfer I decided to remove our deck of 25years and replace it with a stone-paved patio, something akin to a courtyard. The carpentry skills I had, so I removed the old deck myself. The patio, however, was clearly beyond my capacity so my wife and I contacted 1st Impressions for an estimate.
John and Jake came to the house and provided us with an in-depth plan along with an explanation of the hows and whys of its implementation and cost. After two competitive bids, we decided to go with 1st Impressions, not because
they were cheaper - they weren't - but because their plan was aesthetically appealing and structurally superior, which lent credence to their 10 year guarantee.
Following a few unpredictable rain delays the work finally began. The assigned crew of Keith, Adam, Johnny, Chris and Michael arrived on time each day. They were polite and efficient. They had the ground prepared and graded in short order AND cleaned the work area at the end of each workday without fail. All through the project, they listened to our suggestions, which were many, and altered the project and plan accordingly. As requested, they left to me
what work I could do for myself. All and all, it was a great experience coupled with a good value provided by a great company and crew. A solid "A" from this old do-it-yourselfer.
John and Jake came to the house and provided us with an in-depth plan along with an explanation of the hows and whys of its implementation and cost. After two competitive bids, we decided to go with 1st Impressions, not because
they were cheaper - they weren't - but because their plan was aesthetically appealing and structurally superior, which lent credence to their 10 year guarantee.
Following a few unpredictable rain delays the work finally began. The assigned crew of Keith, Adam, Johnny, Chris and Michael arrived on time each day. They were polite and efficient. They had the ground prepared and graded in short order AND cleaned the work area at the end of each workday without fail. All through the project, they listened to our suggestions, which were many, and altered the project and plan accordingly. As requested, they left to me
what work I could do for myself. All and all, it was a great experience coupled with a good value provided by a great company and crew. A solid "A" from this old do-it-yourselfer.
Kristina R.
Aug 2014
Pavers and Hardscaping Service, Landscaping
unknown
THERESE S.
Jul 2014
Pavers and Hardscaping Service, Outdoor Kitchens
.
Response from 1st Impressions Landscaping
"Thank you. glad I could help. Send me a picture of the end results. I would love to see it. Thanks again for the opportunity."
Licensing
Insured
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FAQ
1st Impressions Landscaping is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
1st Impressions Landscaping accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, 1st Impressions Landscaping offers free project estimates.
No, 1st Impressions Landscaping does not offer eco-friendly accreditations.
No, 1st Impressions Landscaping does not offer a senior discount.
No, 1st Impressions Landscaping does not offer emergency services.
No, 1st Impressions Landscaping does not offer warranties.
1st Impressions Landscaping offers the following services: Concrete Patios, Landscape Design, Ponds, Waterfalls, Mulching, Snow Removal, Decks, Brick & Stone