Get matched with top ceramic tile pros in Rochester, NY

"Joe helped with estimating the quantity of tile required for our project, was flexible with timing when delays occurred, and answered our questions quickly during our tile selection. The actual install was done on a timely basis with great care for accurate, careful install of our glass tiles while keeping the area clean. Joe was very easy to work with and is an expert in tile installation. He even changed the grout suggested by the tile store to a better choice for glass and secured it for us. I highly recommend MyTile for any tile installation."

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

"Great job!"

"He was very personable. He was on time and came when he said he would. We didn?t feel he paid close attention to detail. He had to come back numerous times for the drywall. We finally just finished it ourselves. He did a great job on the wood floor. Missed finishing nail holes and didn?t feather the wall paste well. He had to keep asking him to come back and fix it. Which he did and was very polite, but it wasn?t a cheap job and was expecting more."

"I thought I needed an entire bathroom fan replacement. Steve was able to repair my existing fan and saved me hundreds of dollars. He could have taken advantage of my ignorance but he was extremely honest and helpful."

"Hussain was prompt, courteous, and available when we needed a quick job completed. His quote was in our price range and he did a professional repair."

"Clean your carpets yourself for BETTER results and save hundreds. I had this company out two months ago to clean all the carpets in my house prior to moving in. They completed a great room, office, two sets of stairs and a recreation room in two hours. They are the most expensive cleaning outfit in town, and I did negotiate a better price after the initial sticker shock of nearly $600. Carpets were cleaned and after they had dried 4 days later there was no noticeable difference in the appearance of any of the carpets. The carpets were all 5 years old in a home with two people in their s. Fast forward two months and we did them again ourselves. We used a $75 Bissell carpet shampooer and standard carpet cleaning solution. The amount of filth still pulled up from the carpets was disappointing. One room we redid has had zero traffic through it as it is full of oddball furniture and boxes from the move. That room produced chocolate milk water, not acceptable seeing as it was the only room untouched since the professional cleaning by Clean Your Carpets. Their professional cleaning should have yielded significantly better results. I will not use them again nor recommend them to anyone. I contacted the owner (Tim) about this prior to my review and received no response."