"Nice job on the tile, turnaround was good, workers were friendly, helpful and trustworthy. Price was what I expected."

"Hector came and gave a written estimate the same day I hired him to repair 5 cracked kitchen tiles and to regrout the kitchen and laundry room. Brian showed up on time was extremely professional walked me through his entire process. He gave choices of grout color and completed the entire job in 6 hours. Our floor looked Brand New. Would use again and highly recommend. Best decision ever! Only wish is we had done it sooner. Thank you Brian"

"They charged us for a new pad that we did not receive. After we brought this to their attention, they resolved the issue."

"I called 360 Exact to have a tile entry way installed in my house to replace old and damaged hardwood. They also reinforced my half wall in the entry way and everything looks great!"

"The job was done right and in a timely manner I love the carpet and the finish looks very professional"

Empire Tiles Syracuse is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 19 years of experience serving Syracuse, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

"The house was built in 1961. It wasn't apparent that any major refinishing had been done to the floors, but it looked like something was done at some point in the past. The floor was faded where area rugs had been down for who knows how many years! Dwayne and one of his co-worker came in and sanded down the floors and repaired the floor where an old brink planter had been put in as a room divider. The floors were covered in some kind of wax, so it ended up taking longer to do the work and special sanding paper was needed. Tom kept me well informed of the progress of the work. When everything was done, the floors looked great!!! I couldn't be happier! I know no one who walks in the room will be able to tell where the old area rugs were or that the brink planter was ever there! The extra work and supplies ended up costing more, but Tom is very accommodating about the price difference. I plan to have more work done on my floors in the future, both refinishing and tile installation, and I will use them again. I highly recommend them to anyone needing floor work!!"

"Had an excellent experience, tile work done in approximately 8 hours and grout and clean up in 2.5 hours. Very considerate of keeping the areas clean and made sure everything was done to high standards"

"Chris from Rochester Renovation did an impeccable job. I am very picky and expected excellent work. He did not disappoint. There wasn't a single scuff on my walls from the removal of the old trim, flooring and toilets. He was very tidy and clean. The carpets were protected with cloths and his work areas were free of garbage. He took all of the old materials with him along with the scrap produced by the job unless there was something I wanted to keep. The tile was installed with precision and care. If he wasn't sure how I'd like something done, he asked. I felt he respected my opinion and included me in the process to ensure my satisfaction. He honored my opinion on the pattern of the tile layout, the grout color, the grout line width, caulk color, trim, etc. I was as included as I wanted to be. His trim work was also impeccable. The toilets were replaced with care and, frankly, it didn't look like he'd ever been there once he was finished...other than leaving me with beautiful floors! I felt comfortable leaving him in my home when we weren't able to be there. As a bonus, he didn't smoke. The tile looks incredible. I chose an odd size (6x24) and he handled it with no issue whatsoever. I have had many compliments on his work. I highly recommend Chris and would hire him again."

"Everything was great from start to finish. We appreciated how much information Jon provided about the process and his recommendations. He gave us a quote if they did everything but took it off if we had time to do the work beforehand ourselves. The day of everyone was respectful of the house and keeping the area clean and the results are amazing. We absolutely recommend and plan on using LNJ floors in the future!"