Get matched with top small appliance repair technicians in Poughkeepsie, NY

"Fantastic job closing the pool! Vacuumed, brushed, lots of chemicals. Even helped getting the ladder out of the pool. Lots of great advice. Will definitely use Mark to open the pool in the spring and close in the fall."

"Nice guy. Very professional"

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Our 25 year old refrigerator\freezer stopped working. Called AV Appliance, on Wed, Robert came out next day and fixed it in 60 minute. We have used Victor (father) for our old window air conditioners and Robert (Son) for our old GE Monogram refrigerator/freezer numerous times and have been extremely happy with their services. AV Appliance is truly an A+ rated Repair Company."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"They came out within a couple of hours and did a great job."

"They came to fix a Kitchenaid refrigerator that had ice accumulating in the refrigerator section(not the freezer). There was a section that was a solid frosty line of ice across the entire back wall inside it. After taking parts off I was told it needed a defroster fan. Waited for them to get the part in and set up a return visit to replace it and assured all was fine and I paid my bill. Within a week a similar issue happened. Instead of the ice going completely across it this time it only went half way across. I called and left a message(usually no one answers so that's how it's done). When he came back and looked he pointed out that since the ice only went half way across there is a leak in the refrigerant line on the section that is not frosting/icing up. He said I need a new fridge. This is a $4,000 5 year old fridge. I said it seems like the leak is exactly on the coils you worked on to remove ice, plus I paid you for a part and repair and it still has the same issue. He packed up his stuff and said he'd have the boss call me. No one ever called me. So, I paid hundreds of dollars for a repair that only made thing worse. When that happens and they don't even give you a call it's like take the money a run."