Michael's Plumbing, Heating & Mechanicals

They never contacted me after the initial contact initiated by Angie's list service. I called them a day later and left a message with my name, telephone and description of the job. They never replied. By the way, I had used them at least a couple of times in the past, but in the last couple of years they have not responded to any of the times I placed a call for a job, which makes me wonder whether they are still in business.

We called Michael and left a message. He returned our call later that morning and came over in the afternoon. We arranged for him to pick up a faucet for us on the phone. It was installed and functioning later that afternoon.

It was difficult due to corroded condition of pipes and valves, as well as awkwardness of location.

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I had a broken refrigerator water line and the shut off valve failed, so I had to shut off water to most off my house. I went to Angie's list for plumbers and I placed a call to two plumbers including Michael's. Michael's got back to me within a half an hour and were at my house about an hour or so after the call back. The work looks good and the price of the fix seemed reasonable, although my experience with plumbing prices is minimal. I was extremely impressed with the quick call back and very grateful for the immediate response.

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On time, professional, worked around our schedule, very trustworthy. Cleaned up after himself and even some things that were not his responsibility. He even planned his work around our 8 month olds nap schedule, doing the noisy things while she was up and the quieter when she was sleeping.

Overall a wonderful experience with a dedicated and competent man. I look forward to finding more work for him to do around the house.  

Mike and his crew is amazing. These guys are so dedicated, they stayed very late because of unanticipated issues in the job. The place was spotless after them. A few weeks later and everything is working just fine. He went out of his way to get me valves that I wanted. He even adjusted somethings in the water main that was leaking.

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It was done quickly and professionally.  I coudn't ask for better service

We have used Mike before. He is a personable guy who works fast, thorough, and very importantly to my wife, he is neat and does not make a mess. He knows his stuff and responds to a call very quickly. We have had no problem since with the parts in that he worked on. Job well done. Also, his prices are very reasonable..... We would not hesitate to use him again or recommend him to a friend. He does excellent, superb work!!

I called Michael Sat. afternoon just after his business hours and left a message. He got back to me right away and came right over. Our main sewer line was backing up. He looked at the distance to the street and said he did not have the tools for the job but instead he called another plumber for me and setup an appointment. (The other plumber came the next day and did a great job). When I asked Michael what I owed him for the visit he said I owed nothing. I was very impressed.

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We noticed a small leak in our water heater on Sunday (Mother's Day), 5/10. It wasn't a major emergency - leaking about 5 gallons every 8 - 10 hours, so we could keep it contained. We called Michael late Sunday morning and he called us back late Sunday afternoon. He provided information so that I could drain out the water heater myself to stop it from leaking (he also offered to come and drain it himself, but that wasn't necessary). He told me he should be available around 9 - 9:30 AM the next morning (Monday) after an early job. He called Monday when he said he would and told me he'd be over in about 20 minutes. He and his co-worker Antonio pumped out the old water heater, removed it, and lugged it up from our basement (no small feat - it was an 80 gallon model). The took the old one away and picked up the model Michael and I had discussed. They returned and had the new one installed before 1:30 PM. Michael showed me the finished work, told me where to watch for any problems that he might need to come back to fix, reviewed the warranty paperwork, etc. The water heater has been working fine - no leaks and no issues with water temperature. I was very happy with the work and Michael's professionalism. I would certainly use him again.

He never called me back even though I left multiple voicemails.
Very disappointed.