Lowe Plumbing and Heating came out to my house to ascertain where a heating pipe ceiling leak was coming from in my office. They sent a plumber out. After ten or so minutes of digging around, he found the source of the leak in an attic space over my office. I got the approximate cost of fixing it verbally from their plumber who came out. I agreed on the price. I had told him that I had Cryotek (anti-freeze) that had been installed in my heating system by another plumber, just the year before. The plumber from Lowe said that he wanted to test the acidity, as Cryotek tends to corrode copper heating pipes if it gets too acidic, thereby possibly causing a future pipe leak. I knew this already, and also knew to test the acidity levels yearly, so I had agreed to his urging to test for the level of acidity of the Cryotek within the heating pipes. I had also agreed on the price to fix the ceiling pipe leak. What did the plumber do? He tried to fleece me (before even testing the acidity of the Cryotek) by telling me that he wanted to bring his Supervisor/Manager out to my house the following day, to look at my system. He said that in order for the Cryotek to work at its optimum level, it needs to be flushed out of the heating system every four or five years, along with any acidic Cryotek residue that could remain inside of the copper pipes. I knew this, but as I indicated, it certainly wasn?t necessary, as it had just been installed in my heating system?s pipes the year before. He kept refusing to fix the leak in my pipes (which was the absolute FIRST thing that he should've done, as soon as he arrived), and kept insisting that he return with his Supervisor/Manager the following day to assess the need to do this work, and give an estimate. The plumber left after twenty minutes, without doing any repairs (or even testing the acidity of the Cryotek). Meanwhile, my pipes in the attic area were still draining onto my ceiling's drywall, despite my shutting the water off to the house. The plumber's Supervisor finally called me (at 7:45 the next morning), and offered a price of about $4,000.00 to remove and flush the Cryotek out of my heating system (which again- hadn't even been tested for improper levels). They wanted to bring in this huge truck - just drain the Cryotek (which is environmentally pretty much harmless), then they wanted to bring in more equipment to flush water thought the heating pipes, test for leaks, and then re-install the Cryotek back into the heating pipes (at an approximate cost of $100.00 per drum; which comes out to $500.00 for the entire house)?. I told the Supervisor that I will NOT be expecting an invoice for their wasting my time, and trying to fleece me. These people have a bad reputation locally for being the "Gucci" plumbing contractor, who grossly over-charges at every opportunity. They certainly lived up to that reputation and my trust for them is completely gone. I'll never call them again. Their loss too, because I know about 20 or so realtors, who will certainly hear about this, if they haven't already experienced Lowe Plumbing's price gouging on their own. Plumbing/Contracting 101 Rule: don't assume that your customers are stupid OR try to take advantage!