AV Appliance Service

4.6

(432) Verified Reviews

Founded 2008 • With Angi since May 2011

Angi certified badge

Licensing

Licensed
  • Trade License Number
  • 1315321
  • Trade License Locale
  • Nyc
  • Trade License Authority
  • Ny dca
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM

Company Contact

2015 Grand Ave

Bronx, NY 10453

Description

Appliance repair company servicing the NY/NJ area. Most repairs are completed the same day. Specialize in brands such as Sub Zero, Northland, GE, kitchen Aid, Whirlpool, kenmore, Amana and more. For faster service please call/text us at 212-203-6541...

Verified Reviews

4.6

(432) Verified Reviews

Ratings Distribution

5

335

4

37

3

16

2

21

1

23

Rating Details

Price

4.5

Professionalism

4.7

Punctuality

4.7

Quality

4.7

Responsiveness

4.7
Read reviews by category
appliance repair (414)HVAC Companies (25)small appliance repair (22)large appliances (8)computer repair (2)
Showing 1-10 of 432 reviews
2.0

12/28/2020

Booked for appt 1-5 pm on following Monday. Never called, never showed up, When I called him at 4:50 he said he was running late, could get here maybe half hour or 45 minutes, so I cancelled.

DESCRIPTION OF WORK
Check Stove Burners & Controls

CATEGORY appliance repair

WORK COMPLETED ON 12/28/2020

SERVICE PROVIDER RESPONSE

Sorry for the miscommunication, tech had to take baby to doctor in morning and made him late for the day, we did say we were going to be 15 minutes late which in these times is not too bad.
2.0

11/04/2020

Not good. He suspects it’s the transmission which costs $600. However he really didn’t check the real issue.

DESCRIPTION OF WORK
Diagnosis of washing machine problems

CATEGORY appliance repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/22/2020

SERVICE PROVIDER RESPONSE

You were not even there to see us do any work, it pains us to have someone say this without even being there we literally had our head under a 150 pound machine, we did say if you had someone prove us wrong we would give us a refund, not only are you tarnishing our reputation with baseless facts but you claimed fraud with your credit card to get money back, we will take this matter to court.
5.0

10/20/2020

Great, I was able to get an appointment same day and was forewarned that I was being squeezed into their schedule. Client came at the end of the window, but it was the end of the day so I began to think they wouldn't make it; but they did! Looked at the fridge, ran some tests, was able to get it going again, but gave their recommendation that the compressor might be on it's way out and would not b...

DESCRIPTION OF WORK
Needed fridge looked at as it was not cooling.

CATEGORY small appliance repair

COST $85

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/19/2020

5.0

09/02/2020

Excellent work Very good communication skill.Done in a very professional manner Overall straight A

DESCRIPTION OF WORK
Washer repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/02/2020

5.0

08/28/2020

Great...Robert arrived on time. He was quite pleasant and professional and from the way I described the problem I was having he knew exactly what was wrong and how to fix it. He was here for about 20 minutes and I am very happy with the service and the results. Of course I hope never to have to deal with this situation again but if I did I would absolutely call AV again and highly recommend the co...

DESCRIPTION OF WORK
Repair refrigerator leak.

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/28/2020

5.0

08/21/2020

I am working with Av Appliance Service. Robert responded to my request for service and arrived at my house the same day I called him. He diagnosed the problem that I was having with 2 refrigerators. He arrived at my house early the next morning with the necessary parts and repaired both units efficiently and cleaned up before he left. I highly recommend him.

DESCRIPTION OF WORK
My 2 refrigerators were not working. One did not cool and the other one had a leak

CATEGORY appliance repair

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/21/2020

1.0

08/04/2020

He is very unprofessional. He doesn’t know how to diagnose properly. Sends the wrong information. Took hours to work on each machine and two out of the 3 repair’s remain open and Un repaired till now. Three weeks....! He keeps saying I am coming I am waiting on parts let me call you back etc. Scam artist is what he is because I paid 350 dollars and he is gone. Angie list isn’t what it used to be. ...

DESCRIPTION OF WORK
Washer, dryer and oven repair

CATEGORY appliance repair,small appliance repair,appliance sales

COST $600

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/22/2020

5.0

07/23/2020

It was truly a pleasant experience. Very respectful and timely with repair. Will contact again for any help

DESCRIPTION OF WORK
Large appliance repair

CATEGORY appliance repair

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2020

5.0

04/12/2020

The technician was very responsive on the phone, within the hour we received paperwork necessary for our building’s insurance requirements and he was soon at our door. He examined the refrigerator and knew right away what the problem was and he had the available replacement part. He installed it and the refrigerator was back up and running and working again like new. I couldn’t recommend their ser...

DESCRIPTION OF WORK
Refrigerator stopped working and it needed fixing. This was an emergency.

CATEGORY appliance repair

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/27/2020

2.0

04/08/2020

repair person claimed on the phone that he knew how to repair dishwashers, but when he was here with the dishwasher it was clear that he was only competent to replace the appliance.

DESCRIPTION OF WORK
dishwasher

CATEGORY appliance repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/08/2020

SERVICE PROVIDER RESPONSE

We have no record of doing any dishwasher whatsoever in past few days. You must have the wrong company, please remove review.

Services Offered

Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday

Services Not Offered

No Miele, Asko

General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes