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Top-Rated Water softener pros in Potsdam - Updated Nov 2026

Ken Brown Well Drilling And Water Services
4.9(
56
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Potsdam, NY and surrounding areas

Approved

Super Service Award Winner

In business since 1988

Free estimates

Emergency services offered

"This is gonna be a long one. I contacted Ken as I heard many glowing reviews from people in my area. He answered the phone after hours (7:30 p.m) and was able to ease my mind about an issue I was having with a leak in my wall due to a wire running to my well pump. I talked to people at Lowe's, home depot and a few other places and they all told me to use materials that did not work at all. When I called Ken he told me to use Duct Seal which was $4 bucks (way cheaper than any of the other solutions that I was told to try). I should have called Ken first! I did what Ken told me to and it stopped the leak for the most part, but due to heavy rain the water kind of kept coming in. I called Ken the next morning and told him that I was slightly electrocuted when putting the Duct Seal in. He said he would come on Monday which he did. He inspected my work and informed me of some details that I won't disclose here, but needless to say, he made me feel like responsible homeowner. I had a ton of questions for him which he took the time to answer. He showed me what all the pipes to the water softener go to, all my sump pump questions, well questions, septic tank questions. He answered everything! I was extremely impressed. He gave me his personal cell number and told me to call him if I had any questions at all. On a very personal note, it's extremely difficult to meet someone with Ken's experience, kindness and honesty. He went above and beyond anybody I have ever called to the house. You could tell that he loved what he does. I am 100 percent satisfied and cannot recommend Ken enough. As odd as this is to say, I look forward to Ken fixing my future problems. Now I know that if there are any issues who to call. 5 stars. I'd give 10 if I could. Extremely impressed."
Response time6 hrs
12 neighbors recently requested a quote
Recommended by87%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,689
)
Well Pump - Repair or Service

Serving Potsdam, NY and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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+2

Recommended by65%of homeowners
Avatar for Northern Plumbing Services
Northern Plumbing Services
5.0(
2
)
Well Pump - Repair or Service

Serving Potsdam, NY and surrounding areas

In business since 2005

Free estimates

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Response time4 days
Recommended by100%of homeowners
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Water Softeners FAQs, answered by experts

Replacing a water softener costs $200 to $6,000, depending on the capacity of the water softener, the type of water softener, and the amount of people living in your home. An ion exchange water softener is the most common type and costs $500 to $3,000. Water distillers, which cost $1,200 to $4,000, and dual-tank models, which cost $1,000 to $5,000, are definitely pricey, but they offer more filtration or capacity, respectively.

Soft water is better for your hair. The minerals in hard water can dry out hair, make it brittle, and leave a film on the hair and scalp that may cause irritation. Hard water also doesn't rinse out shampoo and conditioner effectively, which can lead to product buildup that makes hair look dull and limp. You may also find you need to use more shampoo to get a good lather in hard water.

Some shower water softeners are effective, but this isn’t always the case. Most shower filters only filter out chlorine, not hard minerals like calcium. Other shower filters can't handle the demand in homes with very hard water. It's also important to change the filters on your shower filters. Failure to regularly swap out old filters will make the filter ineffective over time. 

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

The most effective way to fix hard water in your shower is by installing a whole-home water softening system. This system treats water as it enters your home, removing the minerals that cause hardness before they can reach your shower or any other fixtures. While this is the most comprehensive solution, other methods are often temporary fixes. For a more affordable and shower-specific option, you can install a water-softening showerhead or a shower filter. However, these filters are generally less effective and may not remove all the contaminants that lead to limescale and hard water stains. By implementing a water softening solution, you can expect a reduction in mineral deposits and enjoy the benefits of cleaner-feeling hair and skin.

The Potsdam, NY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.