Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Astar Heating & Air Conditioning Inc

Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Astar Heating & A/C Inc is a customer focused heating and air conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. Additional DBA - Astar Heating & Air, LLC Additional email - [email protected] Additional phone - (845) 692-4858.

Business highlights

Emergency services offered
49 years of experience

Services we offer

RO systems, Residential and commercial installation, air conditioners, furnaces, heat pumps, repair of boilers, sterilizers & generators as well as plumbing services, water softeners

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%
Showing 1-25 of 111 reviews
Ron M.
Apr 2025
1.0
Given my address, Angi gave me this contractor as a local plumber that I could use. According to mapquest they are 3.5 hours (220 miles) away. I don't think so. I see several trucks and vans for businesses with signs for plumbers within 5 10 miles away.

Patrick M.
Jan 2025
1.0
RUN AWAY **$3,000** to install a faucet. Absolute SCAM - When confronted, the higher ups set the price...​ Not for the faucet, just to install and replace the $30 trap and shutoff valve. Yes **THREE THOUSAND DOLLARS**. This was the estimate for an elderly couple. It should be criminal.

Thomas & Diana T.
Jun 2023
5.0
Yes, I recommend this pro
I had an Absolutely Fantastic Experience!! My husband & I were so lucky to have gotten Jason Scharf to come out to our home, he was very insightful, helpful, courteous and very professional. Jason explained step-by-step what he was doing along the way & what would work best within our home with 4 different price ranges that would work for us. Jason was very informative. He mentioned and advised me on some items that would require attention on a monthly basis which I was grateful for. Upon completion, he reviewed the bill and explained any questions that I had. I was very pleased. Overall, Jason’s work was outstanding. I would recommend Jason from Astar to anyone I know that is in need of a central air system in their home. He was one of the kindest, funny and coolest Design Specialists by far. Thanks again Jason you're the Best! We can't wait for everything to be completed.

George I.
Sep 2022
1.0
$40,000
Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites.

Laura P.
Apr 2022
1.0
This company refused to do the repair because the parts needed were being sent to my home by the manufacturer. The wanted me to purchase parts from them that were covered for free under my warranty.

Victor M.
Sep 2021
5.0
Yes, I recommend this pro
They did an excellent job.

Cindy O.
Nov 2019
5.0
Yes, I recommend this pro
$96
Very glad I did it. I need a new furnace. There's a lot wrong with it. Found out it's almost 15 years old and could die during winter. The tech will get me prices on different ones and will go from there.

Linda W.
May 2018
5.0
Yes, I recommend this pro
I use them all the time. They do an excellent job. I will recommend them and use them, again.

James B.
Feb 2018
5.0
Yes, I recommend this pro
$200
pricey, but went well

Priscilla G.
Dec 2017
5.0
Yes, I recommend this pro
It went very well

Debra M.
Nov 2017
5.0
Yes, I recommend this pro
$13,500
Aster evaluated the system and assisted us in determining the boiler/ water system best for us. Work was done over 3 days, everything was neat. Workers were very courteous.

Ute M.
Nov 2017
5.0
Yes, I recommend this pro
$11,000
Astar is always on time. They worked efficiently and leave the work area very clean. Installation was done in one day.

Betsy C.
Oct 2017
5.0
Yes, I recommend this pro
John completed the work in a professional and friendly manner and we felt confident in his work expertise.

Ruby S.
Oct 2017
5.0
Yes, I recommend this pro
$198
John was friendly did not waste time. Went to work got the job done. Came in went over the work that was done. I paid him sign the papers and he left.

Susana T.
Oct 2017
5.0
Yes, I recommend this pro
$500
Arrived within projected time frame applied rimnely to treashs behaved in a professional manner was responsive to questions.

Richard B.
Sep 2017
5.0
Yes, I recommend this pro
$270
Good.

Lenore P.
Sep 2017
5.0
Yes, I recommend this pro
$250
Very well. I'm very happy.

David W.
Apr 2017
5.0
Yes, I recommend this pro
$3,150
Terrific job. Professional, competent & courteous service.
Response from Astar Heating & Air Conditioning Inc

"Thank you very much for your review! We look forward to helping you again in the future."


Peter D.
Apr 2017
5.0
Yes, I recommend this pro
$600
A-Star was on time, responsive to my needs and provided quality service. Their technicians are very courteous and knowledgeable.
Response from Astar Heating & Air Conditioning Inc

"Thank you very much for your review! We look forward to helping you again in the future."


Timothy S.
Mar 2017
5.0
Yes, I recommend this pro
$500
30 Years ago when the heat went out at work on Christmas eve at 2am, Astar responded immediately !! Now today as a homeowner, when my furnace stopped working , I called AStar first!! ( not because the name starts with an A). Kyle the Service tech, could not get to my home because the roads were closed for a local event. He had to park his truck a mile away and carry his tools and parts. Instead of postponing the appointment, my heat was repaired quickly ! I am glad to see there level of service continues to exceed expectations ! Ed , Kyle deserves a Raise !!
Response from Astar Heating & Air Conditioning Inc

"Thank you so much for your kind words about Kyle - we appreciate it and we look forward to helping you again in the future!"


Peter S.
Dec 2016
5.0
Yes, I recommend this pro
$900
I have used AStar in the past and will continue to use them for all my future heating system needs. AStar staff from telephone reception to the completion of the work by the technician were professional, courteous and knowledgeable.  Technician was prompt and complete all of the work in a timely manner.  Exceptionally thorough in his diagnostic work and in the completion of the repair work required.  He took the time to explain every detail of the job with me and gave me a better understanding of how my heating system works.  I have used AStar in the past and will continue to use them for all of my heating system needs.  Great job and I can't recommend them enough!
Response from Astar Heating & Air Conditioning Inc

"Thank you very much for your review! We look forward to helping you again in the future."


RENEE F.
Dec 2016
5.0
Yes, I recommend this pro
$11,495
It went extremely well, workers were on time & courteous. The left the house clean after the job.
Response from Astar Heating & Air Conditioning Inc

"Thank you so much for your review! We look forward to helping you again in the future."


Tomas V.
Dec 2016
5.0
Yes, I recommend this pro
$15,000
It was like $15,000. I would give him an “A”, the equipment sucked.
Response from Astar Heating & Air Conditioning Inc

"Thank you for your review."


Tomas V.
Dec 2016
5.0
Yes, I recommend this pro
$3,000
It was sort of a transfer, I had bought a unit, I was really unhappy with it. The owner came out and they basically swapped out the unit and only charged me a small portion of the unit. So, they did the right thing! It was somewhere around $3,000.
Response from Astar Heating & Air Conditioning Inc

"Thank you so much for your review! We look forward to helping you again in the future."


Eric A.
Nov 2016
5.0
Yes, I recommend this pro
$6,000
No one wants to have to do these things but ASTAR was punctual, professional, and courteous. Their pricing was also very fair.
Response from Astar Heating & Air Conditioning Inc

"Thanks so much for your review - we appreciate it and look forward to helping you again in the future!"

Showing 1-25 of 111

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Astar Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Astar Heating & Air Conditioning Inc accepts the following forms of payment: CreditCard
Yes, Astar Heating & Air Conditioning Inc offers free project estimates.
No, Astar Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Astar Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Astar Heating & Air Conditioning Inc offers emergency services.
No, Astar Heating & Air Conditioning Inc does not offer warranties.

Contact Information

36 Wes Warren Dr, Middletown, NY 10941

Share project details to get started.