Get matched with top water softener pros in Canton, NY

"This is gonna be a long one. I contacted Ken as I heard many glowing reviews from people in my area. He answered the phone after hours (7:30 p.m) and was able to ease my mind about an issue I was having with a leak in my wall due to a wire running to my well pump. I talked to people at Lowe's, home depot and a few other places and they all told me to use materials that did not work at all. When I called Ken he told me to use Duct Seal which was $4 bucks (way cheaper than any of the other solutions that I was told to try). I should have called Ken first! I did what Ken told me to and it stopped the leak for the most part, but due to heavy rain the water kind of kept coming in. I called Ken the next morning and told him that I was slightly electrocuted when putting the Duct Seal in. He said he would come on Monday which he did. He inspected my work and informed me of some details that I won't disclose here, but needless to say, he made me feel like responsible homeowner. I had a ton of questions for him which he took the time to answer. He showed me what all the pipes to the water softener go to, all my sump pump questions, well questions, septic tank questions. He answered everything! I was extremely impressed. He gave me his personal cell number and told me to call him if I had any questions at all. On a very personal note, it's extremely difficult to meet someone with Ken's experience, kindness and honesty. He went above and beyond anybody I have ever called to the house. You could tell that he loved what he does. I am 100 percent satisfied and cannot recommend Ken enough. As odd as this is to say, I look forward to Ken fixing my future problems. Now I know that if there are any issues who to call. 5 stars. I'd give 10 if I could. Extremely impressed."

"Fast response very knowledgeable plumber and efficient work. Will call again !"

Benjamin Franklin Plumbing of The North Country provides dependable, professional plumbing solutions for homeowners and businesses throughout the North Country region. Backed by the trusted Benjamin Franklin Plumbing brand, their trained and insured technicians deliver expert service for everything from routine plumbing repairs and drain cleaning to water heater installations, sewer line services, fixture replacements, leak detection, and emergency plumbing repairs. They proudly serve communities including Ogdensburg, Massena, Potsdam, Canton, Alexandria Bay, Wellesley Island, and the surrounding areas with 24/7 emergency availability and a commitment to punctual, high-quality workmanship. They require a zip code-based dispatch fee for most appointments, including plumbing repair/replace estimates.

"Pump needed to be replaced our to a ground fault causer by a power surg. On the advice of BD at a salt replacement was concern by insurance."

"They were very professional and not only replaced the bad hot water tank, but corrected mistakes the people who originally installed the tank had made. i will definitely use them in the future."

"Still waiting for parts after 7 days. TOMORROW IS A WEEK.. We have no water heater. My wife recently had surgery and needs higene.can we replace the water heater???? PLEASE"

"Anderson Water Systems knew what they were doing. They gave me a price before performing the work and they stuck to it. They cleaned up after themselves. I found them to be very pleasant."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Very knowledgeable with plumbing work."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!