Get matched with top plumbers in Potsdam, NY

"Raiden was very friendly and knowledgeable. My repair request was challenging as I have a very old house with outdated plumbing. He explained everything about the repairs before starting each one and the cost was quite reasonable. I have already recommended Night Owl Drain Cleaning to 2 family members."

"100% professional job on our walkin tub and shower. Recommend that everyone will be satisfied with theirs !"

"Fast response very knowledgeable plumber and efficient work. Will call again !"

"Don P. was great! He explained exactly what we needed to do and told us how to order the parts and save money. Thank you"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job\n

"I used Raul for a few projects around the house. He contacted me immediately and left a voicemail once I posted the job. He did good work and was reasonably priced. We had a tough issue with a hidden open pipe buried in a tile wall, and he opened up the wall and found and fixed the issue which had been bothering us for years."

"Aster evaluated the system and assisted us in determining the boiler/ water system best for us. Work was done over 3 days, everything was neat. Workers were very courteous."

"Overall, it went pretty well. I took a while to decide on which of the colours and edging I wanted; they did a good job of following up and reminding me. Since this work is for a house I'm renting, I wasn't always able to get measurements quickly. There were some quirks. The Big Deal price doesn't include removal and disposal of the old countertop; that was an additional $300. It also doesn't include the re-attachment of the sink as they don't do that work so I needed to get a plumber involved. To be fair, both of these were disclosed in the Big Deal and by them afterwards. Since this is template-based, I went out to the house and met an installer who created the template. He worked quickly but, unfortunately, his English was rather limited and several times during the entire project, he had to call their main office and hand me the phone so I could talk to someone there instead. This slowed down the process and made the interactions feel clumsy. On a positive note, they do care about the work; I had decided on 1/4" bevel edging and the main office called back and said that that edging has a higher risk of chipping and, since this is a rental, I should go with the 3/8" round instead, which I did. Since I was reusing my old sink, they brought the slab in and cut the hole for it on-site but used a vacuum and cleaned up the dust quite well. They also lowered the slide-in sink since the new countertop are thinner than the old one. This was after yet another back-and-forth conversation that resulted in a phone call to the main office so they could tell me they would do the work but wouldn't be liable for any resulting damage; there was none. The result looks good and once I get the sink re-attached, all will be well. There are still a couple of minor issues but it is a worthwhile upgrade."

"Caring..honesty..excellent experience! Highly recommended and will use again. After experiencing horrible so called plumbers working at my home, it was a pleasure to have J & J Plumbing and Home Repair."

"Very knowledgeable with plumbing work."