"The house was built in 1961. It wasn't apparent that any major refinishing had been done to the floors, but it looked like something was done at some point in the past. The floor was faded where area rugs had been down for who knows how many years! Dwayne and one of his co-worker came in and sanded down the floors and repaired the floor where an old brink planter had been put in as a room divider. The floors were covered in some kind of wax, so it ended up taking longer to do the work and special sanding paper was needed. Tom kept me well informed of the progress of the work. When everything was done, the floors looked great!!! I couldn't be happier! I know no one who walks in the room will be able to tell where the old area rugs were or that the brink planter was ever there! The extra work and supplies ended up costing more, but Tom is very accommodating about the price difference. I plan to have more work done on my floors in the future, both refinishing and tile installation, and I will use them again. I highly recommend them to anyone needing floor work!!"

"It was time to replace our 25 year old furnace and leaky A/C system. John provided a number of reasonably priced options and gave us plenty of time to make a decision. John was prompt, friendly and courteous. He installed the new furnace, A/C and a water heater himself in a timely manner. He did a first-class job and was conscientious in making sure everything was right. His workmanship was excellent. He answered all questions and made sure everything was cleaned up when the job was completed. We were very pleased with John's work and will continue having him provide maintenance and service in the future."

"So - So! The overall project was just okay but not fantastic. We went with DeRisio even though he was more expensive because he seemed to know what he was talking about. At the end of the project, the brick work on the front of the building still has mortar stains although they claim they acid washed it several times. They replaced a brick door sill with a something they bent out of aluminum trim material. After repeated requests to fix it, they offered to put in a slate sill. I said that would be okay. Well, over one year later, it still isn't done. They replaced an exterior door that hasn't latched properly from the day it was installed. Great guys - but lousy workmanship. I wouldn't have them back."

"We needed roof repair, location and repair of leaks in a rooftop deck, and the installation of many cabinets, both base and wall-mounted. Our first contact with Doug Coons was about locating the sources of multiple leaks in a rooftop deck that had been an issue for the entire eight years since we’d built an addition to our home. We’d had at least three other contractors out to look at it and selected one to do the repairs. We invested thousands of dollars into that repair and to replace the ceiling and drywall damaged by the leaks. That “repair” did NOT take care of the problem; the leaking persisted, and all of the money we’d spent was wasted. When I called Doug Coons, he answered his phone on the first ring. He came out within two days and gave us a quote on the spot. I think this was a Wednesday. We discussed the timeline for the job, and I jokingly said, “Well, unless you can have it done before Saturday afternoon, it’ll have to be next week. We’re having a graduation party here Saturday.” To my surprise, Doug said if we needed it done by Saturday, they’d get it done. And they DID. His roofing crew was phenomenal, especially the crew chief. It was obvious from the minute he viewed the interior damage and then walked the deck and roof that he knew exactly what the problems were and how to fix them. He explained very clearly what was going on, why, and what needed to be done. They got to work and were finished and cleaned up and out of there well ahead of the party. We’ve had no issues with leaks since. The next time I called, Doug answered his phone on the first ring. (I’ve since found out that this is standard for him—something which is completely outside of my experience and really appreciated.) We’d participated in an auction to benefit a local animal rescue organization and bought thousands of dollars’ worth of floor model cabinets. They came “as is,” with some damage, and without installation instructions. He and his crew did an outstanding job of configuring, repairing and installing them. Their attention to detail and how particular they are about quality work is really commendable. We’ve already lined up two more jobs with them—drywall, flooring, wainscoting, waterproofing, and more cabinet installation, and I have every confidence that this work will be performed to the same high standards as the work done so far. It’s great to have a contractor who really DOES “do it all,” and I’m so glad I’ll never have to search for and “vet” a contractor ever again. Finally, my husband and I think his quotes are quite reasonable, especially given the high quality of workmanship."

"Tech has to return to install new garbage disposal"

"These guys are great!!!  I lost power to half my house Sunday 1/31 and they came out the same day to access the problem.  Turns out I needed a new breaker box (not a surprise we knew the one that came with the house was not gonna cut it).  They moved some things around so we would be able to use our kitchen for the day and came back Monday morning to replace out early '70's era breaker box with a shiny new 21st century model.  I am super pleased with the turnaround, the price and flexibility of the whole affair.  Oh and they fixed my loose sink to boot!  I will definitely have them back to fix more stuff!
"

We tackle any job big and small and can do everything involved in a home or commercial property. We do renovations and/or full remodels such as kitchens, baths, basements, interior/ exterior. We also provide top-quality work at reasonable pricing with extreme attention to detail.

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!\n

Pass-Go Services is a plumber from Rochester, NY, with 30 years of experience in plumbing and handyman services, such as bath and kitchen remodeling, landscaping, lawn care, carpentry, window and door repair, flooring, siding and much more. Genesee-Jefferson Rochester, NY;19th Ward Rochester, NY;South Wedge Rochester, NY;Central Business District Rochester, NY;Strong Rochester, NY

"I've had them for probably a year. I had to have them come out once and they were very good. They were excellent. They did what they said. One of the things they fixed didn't work so well and they came back immediately. It was on a garbage disposal, but they were excellent. I haven't run into any problems. The quality of work is excellent. Nice people come out. It was fine. Everything worked out really well with them. I wish it was cheaper, but what am I going to do? It's within my reach. I'm retired and I don't have a budget. It's still reachable. It's understandable, even though you don't want that."