We needed roof repair, location and repair of leaks in a rooftop deck, and the installation of many cabinets, both base and wall-mounted. Our first contact with Doug Coons was about locating the sources of multiple leaks in a rooftop deck that had been an issue for the entire eight years since we’d built an addition to our home. We’d had at least three other contractors out to look at it and selected one to do the repairs. We invested thousands of dollars into that repair and to replace the ceiling and drywall damaged by the leaks. That “repair” did NOT take care of the problem; the leaking persisted, and all of the money we’d spent was wasted. When I called Doug Coons, he answered his phone on the first ring. He came out within two days and gave us a quote on the spot. I think this was a Wednesday. We discussed the timeline for the job, and I jokingly said, “Well, unless you can have it done before Saturday afternoon, it’ll have to be next week. We’re having a graduation party here Saturday.” To my surprise, Doug said if we needed it done by Saturday, they’d get it done. And they DID. His roofing crew was phenomenal, especially the crew chief. It was obvious from the minute he viewed the interior damage and then walked the deck and roof that he knew exactly what the problems were and how to fix them. He explained very clearly what was going on, why, and what needed to be done. They got to work and were finished and cleaned up and out of there well ahead of the party. We’ve had no issues with leaks since. The next time I called, Doug answered his phone on the first ring. (I’ve since found out that this is standard for him—something which is completely outside of my experience and really appreciated.) We’d participated in an auction to benefit a local animal rescue organization and bought thousands of dollars’ worth of floor model cabinets. They came “as is,” with some damage, and without installation instructions. He and his crew did an outstanding job of configuring, repairing and installing them. Their attention to detail and how particular they are about quality work is really commendable. We’ve already lined up two more jobs with them—drywall, flooring, wainscoting, waterproofing, and more cabinet installation, and I have every confidence that this work will be performed to the same high standards as the work done so far. It’s great to have a contractor who really DOES “do it all,” and I’m so glad I’ll never have to search for and “vet” a contractor ever again. Finally, my husband and I think his quotes are quite reasonable, especially given the high quality of workmanship.