Get matched with top appliance repair pros in Glen Oaks, NY

"Horrible. What a waste of time. Technician came, diagnosed, ordered parts. Another week went by, we were scheduled for the repair. The man didn't even get the bolts off. He stripped a bolt and wanted to break a piece to disassemble the washer. He then wanted US to pay $80 for the part that he needed to break. My husband used WD-40 and got the rest of the bolts off with no problem. Breaking was not necessary. When I called to speak to a manager, Chelsea answered and asked me to hold on. She never hit the hold button and I heard the whole conversation. There was no supervisor. Instead of saying that, she kept me on hold for a total of 17 minutes during 3 separate calls. The business is run by children and now I have to wait another 2 weeks. Plus, the diagnosis of drain pump and tub seal are both WRONG!"

"Professional reasonable in pricing work done up to my standards"

"My experience with Rashad started off pretty well. He was nice, and I felt his pricing was very fair. He came by a little less than 2 months ago to give me an estimate, and we had scheduled an appointment around 2 weeks after the estimate, as he was booked up until then, which was fine by me. The day before he was scheduled to begin the job at my house, he asked if he could reschedule for a week later. I agreed, but I asked if he could come by in less than another week just to do 2 priority tasks such as installing my address number outside my house, as my house had no address number on it for weeks. He agreed and came by the following day for a few hours to do the address numbers and patch up a large hole in my ceiling, which I really appreciated. He came by the following week and completed some of the items he agreed to complete. Then the following week he was scheduled to come back on a Thursday, but the day before that appointment he said he had to reschedule because he needed a helper that was not available until Friday. No problem and we rescheduled to Friday. He was a little late on Friday and they were doing some loud work that sort of delayed our infant son's bedtime, but it was no big deal. That Friday evening before he left my home, I told him I would pay him most of the money we agreed upon for the entire list of agreed upon work even though there was still a significant amount of work left to be done on the list. He said he would be back Friday of the following week, and I paid him via Venmo that same evening he left my home. Unfortunately, after I paid him most of the agreed upon money, he never returned to complete any work, and there was still a number of list items he never completed nor even started. I text messaged him twice the following week before our appointment. Once to send him a list of the remaining items and another time the day before our appointment to confirm, but he never responded. Then at the end of the day of the missed appointment, I texted him again to politely ask when he would be able to come back and complete the job. Again, I received no response. About midway into the following week, I called him and he claimed he never received my text messages, which doesn't explain the missed appointment, but at least he said he would come back the following week to address the remaining work on the list. He then gave me his email address since he said he did not receive my text messages. We then setup an appointment for a Wednesday via text message, as I suppose he was now receiving my text messages. I text messaged and emailed him the day before our Wednesday appointment to confirm and ask what time he planned on arriving. He said he would be there around 10am. Now comes Wednesday 10am, the day & time of our appointment, and he does not show up. He sends me a text message later that morning that says he's stuck in the city on an emergency, he has not headed my way yet, and he will have an update for me soon. As of now, a full week later after that most recently missed appointment, I never received any update nor heard back from Rashad at all. I text messaged, called, and emailed him about 3 times each in the last week in case he would claim his phone or text messaging was not working again, and I have not heard back from him at all. Despite my frustration at this point, my messages to him were all courteous such as asking him if all was well with him and asking that he please get back to me at his earliest convenience, thanks, regards, etc.... I feel pretty stupid for trusting Rashad, as he never returned after I paid him, which was close to four weeks ago. Now, close to two months after finding Rashad, I have to begin the process of finding another handyman and paying money again to a new handyman to fix and complete the work Rashad left unfinished. My apologies for the lengthy review, but I am just astonished by Rashad's actions and unprofessionalism."

"Very well, very professional and appliance repair. Very honest and fair price"

"Ralph looked over everything thoroughly and gave us an estimate. He came to do the repairs in less than a week. Ralph explained everything concisely and was happy to answer any questions. He is very knowledgeable, reliable, and careful. We have older units that were difficult to take apart and put back together; however, Ralph knew exactly what to do and handled the problem easily. He was very professional, careful of his surroundings, and cleaned up afterwards. He even helped us move some of the furniture back, which was unexpected and kind. Both my wife and I were impressed by his superior service. To top it off, Ralph is a great person! We are delighted with the wonderful job that he did. Highly recommend!"

"Brian did a great job completing the tasks on my list. I appreciate the work he did for us and would request him for handyman services again"

"Terrible! He came to fix my clogged sink in bathroom but created another problem in my bathtub. I did not notice until the next day when I was going to take a shower and noticed brownish debris in my tub. I turn on water to clean it and water not draining and bathtub now is clogged. I called to complain but he insisted that it is not his fault. I told he that of course it is that I had no issues with my bathtub before he came. Whatever he did to unclogged my sink with his snake tool he clogged my bathtub. Probably push it to my bathtub. Again he insisted that it is not his fault anyfulld if I want bathtub unclogged that I will have to pay again. He also insisted that I pay him in cash which I did. This is a scam and he has probably done this to other people. Beware of this company and do not do business with them."