Best septic tank pros near Claverack, NY

"Great experience from my phone conversations with Jason through the day of work! Would highly recommend this company. They cleaned out my septic tank thoroughly and without issue. Thanks"

"All in all, I'm very happy with the responsiveness, neatness and the workmanship I received: When I called at around 7 to 7:30 am, I got the answering service who was pleasant and she took down the necessary information. I'd say that within an hours time, the owner called me back took down some more information and gave me some options as to what type of WH options I could go with should the WH have to be replaced. He also emailed me some WH literature. He said that by 10 AM he could have someone out to check the WH and sure enough, by 10 AM, Tom, the plumbing mechanic was there. Tom first checked if anything simple was causing the leak (i.e. check the pipes and connections leading to the water heater). Unfortunately, it was in fact a faulty WH tank. So he then sent the serial numbers of the old WH to the office to check if it was still under warranty. Unfortunately, it was out of warranty (it was 10 years old). So he consulted with the office and very shortly after that, I had an emailed estimate to consider of the various options - tank-less vs tank. While considering the options, Tom offered to drain the 75 gal WH. I asked what that alone would cost should I not go with their outfit. He said it was complementary. After I decided to go with their outfit, they were able to install it that same day. It arrived within an hour or two and it was pouring rain! Now for the worrisome part... how are they going to not make a mess or drop it getting the old one out and the new one in with 2 flights of stairs to contend with... a full set of basement stars and stairs leading up to the deck off my kitchen. Tom laid out card board in the house and they were able to get it out and in without making any mess. Both Tom and the delivery person also wore shoe covers. Finally, once the new WH was down the basement, Tom plumbed it in and did a nice neat job! Since the WH was not a simple drop in, he had to do some adjustments to the PEX water lines; the copper leading up to the PEX; the 4" PVC ventilation pipe and the gas line to the WH. He also had the right tools to work with my PEX (Brand: Wirsbo) so he was able to use the fittings designed for that type of PEX so it looks like a pro job."

"We had a sewer line blockage emergency, and the JSP plumber (Damon) responded immediately and provided a same-day estimate. The work was completed a few days later, as scheduled and described, but was very much on the pricey side (the reason for the 3.5 value rating). Damon and his assistant were highly competent and professional, and did excellent work. We might have negotiated a better price and pursued competing offers, but given the "emergency" nature of the problem we went with JSP. I would certainly recommend them to others, with the caution that getting additional quotes might be wise."

"Friendly / professional. Answered all questions. Replaced switch and got us water immediately and will return to replace a rusted out water storage tank."

x

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Quick fix on the tub drain and thorough inspection of cold water lines to locate failed expansion tank as cause of air in water line refilling _noisy_ commode. 
Took a couple tries to get him here including a 'no-show, no-call'  Owner was most apologetic and citing "no-heat" calls.
"

"Very professional. Very prompt. They installed my septic field in just 2 days. Kept me informed as the work proceeded. Were careful of surrounding land. The front office was also very patient with all of my questions in advance of the work, and they secured the necessary permits in advance. All in all they did the best work for the best price from my standpoint. I would recommend them highly to anyone wishing to install a septic field."

At Quad County Septic, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts, and will always keep you educated about the work process. We look forward to earning your business!

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."