JSP Home Services

August 26 called JSP out to check on my xtrol pressure water tank because it was making a clicking noise that was coming from the power switch. Came out same day said the bladder ruptured would need a new tank. I agreed because the tank was 12 years old. Installed was a flex lite tank which he said was better. I'm a senior and a widow took his word for it. I paid $2172.66. It was not itemized. He gave me a $50 discount. He told me I would get water bursts for a while coming from faucets. Well he was right, however I lost pressure in my kitchen and bathroom faucets and the toilet was rumbling when filling and flushed. I called them out to check. He did not go under the sinks to clear the lines, instead he said it must be your faucets. He quoted me a price of $1303.48 for kitchen faucet if they picked it out fully installed or $756 if I bought the faucet myself. 3 strikes your out. Didnt fix problem. Found out I was over charged for flex tank $1200 instead.

In the fall of 2024 I inquired about a replacement for my heating and cooling systems in my house. I interviewed several plumbing companies, and one of them was JSP Hone Services, operating out of Kingston ,NY . Although many of my friends pointed out to me , that JSP has an atrocious reputation, I made a terrible mistake by allowing their sales representatives to convince me that JSP would complete the job of installing a heating and air conditioning system. I purchased a new heating and cooling system, in addition to an extended warranty and maintenance contract. During the winter the heating system worked in my home. However in the summer, the AC stopped working. It took JSP several days to try to get the air conditioner to work, with no relief to me as I endured my home with no air conditioning in the middle of a heat wave. After failing to fix the air conditioner JSP?s personnel seemed to abandon the job by not following up with a solution in a timely manner, in a situation that

Not enough characters here for the full story. Go see my Google review and all of the other horror stories of other people. Dangerous and sloppy work. They do not care about their customers. I was screwed over multiple times and they almost blew up my house. NEVER USE JSP

Very pricey, did a good job.

Nice enough guy they sent over, no complaints about the people they send out who were just hired by them. But... they quoted us 3800 for a job that Home Depot did for 1700 with a better unit, and much better warranty. So it seems the prey on people who have an urgent need for serivces, that was a very jacked price. Stay away.

They were very prompt. Have a great warrantee. Did a beautiful job installing and cleaning up.

Positive very satisfied

They were good and they showed up on time and got the job completed in a timely manner

Michael Kraiza was a pleasure to meet. His work was thoughtful and timely. Look forward to working with him again

Hard workers and professional.

Excellent work! I will call them again when needed.

Good company, bit expensive, but got what I needed done.

Fast response. Damon was knowledgeable and efficient, and was personable.

Excellent work and very reliable!

Very fast service.

A very efficient group.

Expensive

Clean and thorough

They came out and charged me $1,683.72 for 2 hours of work and told me that my Air conditioning leak would be fixed for that price .They also told me that there was oil found on the suction line leaving the indoor coil right near the braze joint. They never did any dye test for any leaks, they only did a pressure test for 15 mins .Well in 1 day later the line was still leaking and I called them and they tell me there work is no GUARANTEED. That they would have to charge me again to come out and pay more money. They called me told me to replace the unit now. They should have cam back and fixed it . So now I will be moving forward with Better business Bureau . And the Attorney General Office . I would never use a company like this that would rip people off. I will make sure that I pass the word in my community.

They were busy and had to wait but went good

They came to assess a leaking boiler and tried to sell a brand new boiler for over $10,000, and another contractor repaired it for a few hundred dollars. The technician forgot what brand I had and did not seem to know what he was talking about.

The guys doing the job did well. Very courteous and clean.

I know I was overcharged for what the plumbers work, while he did a great job, the price I paid was way too high. I will never use them again.

Excellent Job done by plumber. Explained options well and cost of repair was very reasonable. Work done same day. Highly satisfied.

Arrived on time and got job done.