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"My wife was home on the day and time of the repair. My wife told me the amount we were charged and that the repair man told her that there was no way to test a refrigerator compressor, but that he replaced a motor and cleaned some coils. She said he told her the compressor will come back in 48 to 72 hours and the freezer will start working. However, there are no guarantees. By the time Friday came there was no change in the freezer working, so I did a Google search on whether a compressor can be tested, which stated there are several ways to test one. So I called the company and asked for the owner of the company. The person said that he is the owner, and recognizing my phone number, he stated that he was the one that worked on my refrigerator. My next statement was said as a means of expressing my wife's desperation to get the freezer fixed and told him my wife has stage four pancreatic cancer and was desperate to get the freezer fixed. I then said that I Googled ways to test a compressor and he cut me off to tell me what I found. He then said he did nothing wrong and everything he did was according to New Mexico electrician standards. I told him he needed to make this right and he became even more defensive and said paying $300.00 is better than paying $3,000.00, and then he said he needed to attend to his pregnant wife. I told him if he did not make this right I would sue him and he said to go ahead because he would gladly counter-sue me and hung up the phone. This man lied to my wife about testing a refrigerator compressor and had zero remorse about scamming us."

"They've always been great. They're always available."

"Excellent work by an excellent team. Highly recommended!"

"Great service and very helpful!"

"They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!"

"I had some electrical problems and Jenna came out and gave me exactly what I wanted! She explained to me what she could do to solve my problem and she was going to put in some electrical boxes by my Internet router and I got exactly what I wanted. I’m extremely happy. She’s very knowledgeable, courteous, and a very nice person."

"⭐️⭐️⭐️⭐️⭐️ highly recommend Beyond Heating and Cooling for your A/C needs, very reliable, great customer service, outstanding work and very professional!"

"This is my second call to ABC Appliance Repair, and I had the good fortune of not only having service done on the same day, but I also had the same guy - Norman - who repaired our dryer a few months earlier come out to perform the second service. On top of this, he came out to my house one hour after I made the phone call to ABC. Talk about quick, friendly, and professional service, not just nice, but twice!"

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Great! Punctual easy to work with cleaned up area when done"