Get matched with top sump pump installation pros in Secaucus, NJ

"Great! The workers are very professional and punctual. They installed a tankless water heater. They cleaned everything up when they were done and then explained how it worked and how to maintain it throughout the years so it would work better. I highly recommend this company."

"There is a $50 fee for on-site quotation which is waived if you hire them to do the job. Juan, the plumber, and his assistant came within one hour and gave a reasonable quote. I accepted it. They replaced about a foot of pipe with a technical they called pressure fit. No soldering was needed. They cleaned up the water after work. The whole process was done in 30 minutes."

"cost: $900. 3 ceiling fans install in rooms with no current fixtures"

"We are now revamping some of the older pipes prior to installation of new bath hardware. Mr. Buonsanto responded to our request quickly. He also answered our questions clearly so we could understand what the work entailed. I highly recommend Mr. Buonsanto and his firm to anyone in our area. It is nice to deal with a professional from our neighborhood because he understands the locality and availability of other services for projects. Good choice for great plumbing services. Mary Dooley Union City, N.J. 07087"

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"The installation went very well. The installation team, Rabi, Moe, and Murad, did an excellent job. They were hard working, courteous, respectful of us and our property. They explained the steps for the work carefully and involved us in decision making for several steps of the process. They cleaned up after themselves each day. They were with us for four days and each day they provided the same level of service. Our case manager, Rachael, kept us informed each step of the way. She answered questions quickly. Good experience. I would hire them again."

"I can't begin to describe how wonderful everyone in the company is. I hired them to fix a sump pump pit and add a pipe from the sump pump to an existing drain. After they finished the job and were testing the new setup, we found water was coming in my apartment. They stayed an extra 3 hours troubleshooting where the water was coming from, including breaking through walls when needed. It ended up being an outdoor faucet pipe that had cracked in the wall and was ruing things. They were there for a total of 7 1/2 hours and never complained. I offered for them to come back another day to fix the new issue, but they kept saying that they didn't want to leave me with issues. Iâ ve had plumbers in the past not want to take the time to break through a wall and find the issues, who didnâ t test things thoroughly and leave while there were still issues. These guys were a breath of fresh air."

"We have worked with Quality First Basement for 20 years. First job was the triple sump pump which has been excellent. Next was the refinishing of our basement. Another superb product and experience. Today we had new flooring installed. Once again, the product and workers were excellent! They were on time and so respectful. The floor is so attractive. This is a company that has only gotten better over the years! I highly recommend it! Rachel Padian"

"Have been having issues with a very slow drain flow in a basement slop sink. Owner of plumbing company cleared blockage with an electric snake and advised me that the venting on the drain pipe was incorrectly installed. Owner took the time to troubleshoot issue and make necessary repairs."

"The installer was courteous and explained the operation clearly after installation. Also tested the system"