Best sump pump installation pros near Secaucus, NJ

"We had an older Heatmaker combination unit boiler that was 32 years old that needed to be replaced. We started out with several estimates and first decided what could be used in our space constrained garage. We decided on a Navien combination unit and focused a obtained a couple more estimates. Dawson in fact was one of the last estimates we obtained. While Dave from Dawson had the benefit of us being well along the learning curve, he was able to answer all of our questions about the new unit and how best to solve the condensate dilemma. He even was spot on with regards to treating our well water to minimize scale buildup in our new boiler. We knew we had reached that point where we felt we had found the best installer in Dave. Dave verified his condensate solution with the local township inspector and we scheduled the install date in two weeks. Carlos and Pablo showed up on time and dismantled the old unit and piping and did a first rate and well thought out installation job. Carlos had extensive experience installing these Navien units and it really showed. They managed to work in a tight space that PSE&G’s installers would not have with relocating a well tank. After all the plumbing was done, Ricky did the electrical work and adjusted some final dip switch settings before firing up the new boiler. Dave and his crew really are top notch. His front office staff (Wanda and Ondrea) made the PSE&G interest free financing and permitting approval process seemless. We are looking forward to the operation and efficiency of our new high efficiency boiler for years to come. If you are installing a Navien high efficiency combo unit, we highly recommend using Dawson Mechanical!"

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Great customer service! Came same day to seal around a gas pipe. Couldn’t be happier with the service"

"This company was very quick to respond to our emergency & they were here the next day to install a new water heater & they did all, brought the water heater, took the old one out, cleaned up; simply amazing. Dez was an amazing plumber/worker who did a fabulous job & was also quick with the work. I recommend this company wholeheartedly!!!!!! Best, Jack Hasselwander"

"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."

"The team did an excellent job installing the sump pump they were very neat and clean they put tarps down all over excellent job"

"routine maintenance of furnace & AC & install new drain line cleaning system"

"Have been having issues with a very slow drain flow in a basement slop sink. Owner of plumbing company cleared blockage with an electric snake and advised me that the venting on the drain pipe was incorrectly installed. Owner took the time to troubleshoot issue and make necessary repairs."

Progni Pipeworks proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!

DIRA Associates,Inc d/b/a ARID BASEMENT WATERPROOFING is a family owned/operated business for over 60 years. Specializing in French drains, we also install battery backup systems.